About license

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Last post
#1 Tue, 08/06/2013 - 12:25

About license

I buy license about more a week. but i don't receive my license.


Thank you

Best regards

Sat, 08/10/2013 - 16:06

Go to "My account" on the sidebar, then check the "Software license" tab. Check if it's listed in there. It's possible when you purchased the email landed in your spam folder so I would check there too.

Sun, 08/11/2013 - 21:56


Ah, looking into your order, it appears to be in a "Pending" state.

We sometimes see that with Paypal orders... you may want to verify that you don't see an error within Paypal.

If you don't -- you might want to just try it again, or attempt a different payment method, such as using a credit card.

If you continue to have problems, feel free to open a support ticket using the Support link above and we can provide some additional assistance.


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