Terms and Conditions

Virtualmin Downloads and License Information

Newly purchased products at Virtualmin.com are available immediately at the Software Licenses tab in your Account page. Install scripts for supported platforms are provided, as well as serial number and license keys for upgrading our Open Source products to Professional versions or downloading individual components from our software repository.

Virtualmin.com Terms and Conditions


Virtualmin, Inc. does not warrant that the contents of our website are error-free. Information on the site may contain inaccuracies or other errors and may be changed at any time without notice. Virtualmin, Inc. may make changes to the products or services or the Partner Program at any time without notice. Virtualmin, Inc. will make reasonable efforts to maintain accurate and up-to-date information on the site but makes no warranty of its accuracy, completeness or timeliness.

Disclaimer/Limitation of Liability

The materials on the Virtualmin.com website are provided "as is" and without warranties of any kind either express or implied. To the fullest extent possible under applicable law, Virtualmin, Inc. disclaims all warranties expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement or other violation of rights.

Under no circumstances, including but not limited to negligence, will Virtualmin, Inc. be liable to any party for any direct, indirect, special, or other consequential damages for any use of the contents and services on Virtualmin.com, or on any other linked website, including, without limitation, any lost revenue, business interruption, loss of data, even if we are expressly advised of the possibility of such damages.

Downloadable Software

Software that is made available for download from Virtualmin.com, is the copyrighted work of Virtualmin, Inc., and/or its suppliers. Your use of the Software is governed by the terms of the end user license agreement, if any, which accompanies or is included with the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software not accompanied by a license agreement, Virtualmin, Inc. hereby grants to you, the user, a personal, nontransferable, nonexclusive license to use the Software for viewing and use in accordance with these Terms, and for no other purpose, provided that you keep intact all copyright and other proprietary notices. All Software is owned by Virtualmin, Inc. and/or its suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Purchasing Software

Credit card orders will be processed in real-time, and the purchased software will be available immediately after payment approval at your Account page, under the Software Licenses tab. In order to insure you receive the latest version available, purchased software is made available in downloadable form only. No physical media will be delivered to you. If you have trouble downloading or installing your purchased software, please create a customer support issue in the issue tracker. Please mark the issue private if you are including any sensitive information, such as license details or install logs, in your ticket.

Refunds and Cancellation

If you are unsatisfied with your Virtualmin, Inc. product or would like to cancel your order, for any reason, you may request a full refund within 30 days of purchase. Your updates subscription and software license key will be invalidated and the charge(s) to your credit card will be refunded. Partnership Program membership, if any, may also be revoked, if your remaining purchases no longer meet the minimum specified for membership. To request a refund, create a ticket in our support tracker. Please include the serial number of the license you wish to cancel.