Email account problems after deleting subdomain

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#1 Tue, 05/30/2017 - 10:05

Email account problems after deleting subdomain

Thank you for any help.

I created a virtual server subdomain and had it as a alias to the main domain for testing (the name servers still pointed to the original site on the old server). Once I had everything set up, I changed to name servers and deleted the subdomain alias. Now I can not update email users, I get the message: Failed to save mailbox : The additional email domain 'test.(' is not managed by Virtualmin

And "Checking Configuration" gives the message:

error: stat of /var/log/virtualmin/test.( failed: No such file or directory . This must be fixed, or log file rotation will not be done. .. your system is not ready for use by Virtualmin.

How can I fix this?


Tue, 05/30/2017 - 20:08

I fixed the log rotation problem by manually deleting the log rotation files for the subdomain. That did nothing for the "Failed to save mailbox : The additional email domain 'test.(' is not managed by Virtualmin" user saves.

Sun, 06/11/2017 - 12:30
Joe's picture

Sorry for the slow reply; I just noticed this in the Virtualmin Hosting forum (which is for hosting offers, and I don't really monitor it except for keeping an eye out for spam). I've moved it to the Virtualmin category.

Hmm...sounds bug-like, and we probably want to open a ticket and get Jamie involved.

To make sure I understand what's happening here: is the subdomain alias that has now been deleted? And is the top-level virtual server? That makes it sound like deletion of the subdomain went wrong. It's still trying to do something with files related to a deleted domain, so it must still have some stuff hanging around.

So, doesn't appear in the Virtual Servers list?


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