Submitted by jdesigne on Mon, 03/20/2017 - 13:01
Just installed gpl version on Ubuntu 16.04 . Today I went to install the Virtualmin 10 Annual License (vm10).
Failed to upgrade to Virtualmin Pro : An error occurred connecting to the Virtualmin Pro server : Failed to lookup IP address for software.virtualmin.com
Status:
Needs work
Comments
Submitted by jdesigne on Mon, 03/20/2017 - 13:04 Comment #1
Submitted by jdesigne on Mon, 03/20/2017 - 13:05 Comment #2
Submitted by jdesigne on Mon, 03/20/2017 - 13:19 Comment #3
Submitted by andreychek on Mon, 03/20/2017 - 13:41 Comment #4
Howdy -- thanks for contacting us!
It sounds like you may be seeing a DNS issue there.
What is the output of this command:
cat /etc/resolv.confSubmitted by jdesigne on Mon, 03/20/2017 - 14:21 Comment #5
thank you
for this command the output like this
Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTENnameserver 127.0.1.1
Submitted by andreychek on Mon, 03/20/2017 - 14:38 Comment #6
Try changing that "nameserver" line to read as follows:
nameserver 127.0.0.1After doing that, what is the output of this command:
host software.virtualmin.comSubmitted by jdesigne on Mon, 03/20/2017 - 15:01 Comment #7
successfully upgraded to Virtualmin Pro!
thank you!!!!!!!!!!!
Submitted by andreychek on Mon, 03/20/2017 - 15:38 Comment #8
That's fantastic, we're glad to hear that's working now.
Feel free to let us know if you have any additional questions!