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hello I just bought a new license there the old one was expired. The new license isn't recognized. This problem happens every time. Can you check this for me?
Status:
Closed (fixed)
hello I just bought a new license there the old one was expired. The new license isn't recognized. This problem happens every time. Can you check this for me?
Comments
Submitted by andreychek on Tue, 09/11/2012 - 09:23 Comment #1
Howdy -- which license number would you like to apply that to?
It appears as if there's a Cloudmin 10 and a Virtualmin Unlimited associated with this particular account; if you have a Virtualmin 250, it's possible that it's associated with a different account.
Hello,
I selected 250... Is that possible to downgrade it? I'll also have to renew the cloudmin these days (and virtualmin again in october)
Martin
Submitted by andreychek on Sat, 09/15/2012 - 09:21 Comment #3
No problem, I changed your license to a Virtualmin 250, and applied your renewal. Thanks for renewing!
Right now i've my own hardware. I gonna swap to virtual servers. Can u migrate my cloudmin account to a physical server only version?
During the migration I'll use 2 virtualmin environments and 2 cloudmin environments.
Martin Koekenberg
Submitted by andreychek on Mon, 09/17/2012 - 09:17 Comment #5
No problem! It looks like your Cloudmin license is expired, but I did change it to be a Cloudmin for Physical Servers license.
Let us know if you have any other questions!
I've an other returning problem. I'll open a new issue for it.