Backups don't include public_html if "Backup all features" is checked

Submitted by flip79 on Mon, 05/23/2011 - 05:55

If I check "Backup all features", backups are reported to work correctly (no error messages), but when I tried to extract one of them, to test if it was correct, I discovered that I had only the directory structure inside "public_html", but with no files at all.

If I check "Only those selected below ..", then I check "Select all" on both "Features to backup" and "Virtualmin settings to also backup" sections, backups seem to work correctly (and filesize of every tar.gz are really bigger, of course!).

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Submitted by andreychek on Mon, 05/23/2011 - 09:43

Hmm, I don't seem to be able to reproduce that behavior.

I'm curious about some of the settings you have there.

In Backup and Restore, what are the following set to:

  • Backup Destination (is it local file, ftp, ssh, or s3?)

  • Which options are checked in "Additional destination options"?

  • What is the Backup Format?

And lastly, if you go into System Settings -> Virtualmin Configuration -> Backup and Restore, what are these two options set to:

  • Backup compression format

  • Bzip2 compression command

Submitted by flip79 on Mon, 05/23/2011 - 15:11

Hi Andreychek, and thank you for your interest.

  • Backup destination is a remote SSH server, the only "strange" setting is that it accepts connections on a non-standard (22) port, but on port 2622 (in fact, I filled the "SSH server" field with ADDRESSOFTHESERVER:2622

  • "Additional destination options" are both checked;

  • Backup format is "One file per server", with "Create destination directory?" checked.

  • Backup compression format is gzip, and bzip2 compression format is "Regular (bzip2)"

Submitted by andreychek on Mon, 05/23/2011 - 15:16

Oh, one thing I forgot to ask -- was this a full backup, or an incremental?

Just for fun -- if you go into Backup and Restore -> Backup Virtual Servers now, pick one of your Virtual Servers there, and generate a backup of it using the same settings that gave you trouble in the past -- does that work correctly now, or does it still fail to backup some of the user's information?

Submitted by flip79 on Wed, 05/25/2011 - 05:00

Hi Andreychek,

If I do a manual backup it seems to work correctly. Now I'm trying to recreate the process, with a full backup on Sundays and daily incremental backups (for the moment, I'm keeping them in "Only those selected below .. " mode, with everything selected), then I'll try to go back to "Backup all features" mode. I'll make you know about results.

I don't understand if "Backup all features" includes automatically also the second block of features titled "Virtualmin settings to also backup", can you explain me?

Submitted by andreychek on Wed, 05/25/2011 - 10:45

I believe the "Backup all Features" button only affects the "Features to backup" options, and not "Virtualmin settings to also backup".