Resellers can´t create new virtual servers

Submitted by acid on Wed, 12/15/2010 - 14:02 Pro Licensee

Hi

Since the last update our resellers can´t modify quotas from first created account.

Error message: "Failed to modify server : The server quota cannot be set to more than your reseller maximum remaining of ..."

Because of this they can´t create new virtual servers since the last Virtualmin update. We are running CentOS Linux 5.5 with Virtualmin version 3.82 Pro.

The error message is: "Failed to create virtual server : The server quota cannot be set to more than your reseller maximum remaining of Unlimited".

Thanks alot.

Status: 
Active

Comments

Submitted by JamieCameron on Wed, 12/15/2010 - 16:32

Sounds like a bug ..

What quota limits does this reseller actually have set?

Submitted by webwzrd on Tue, 12/21/2010 - 10:49 Pro Licensee

I too am having a problem with resellers not able to add new virtual servers with the same error message:

Failed to create virtual server : The server quota cannot be set to more than your reseller maximum remaining of Unlimited.

I can add the accounts on my end for the reseller, but is there a fix for this?

Brian

Submitted by JamieCameron on Tue, 12/21/2010 - 11:43

webwzrd - what quota limit does the reseller who is having the problem have?

Submitted by webwzrd on Tue, 12/21/2010 - 11:52 Pro Licensee

Jamie,

Please see attached screenshot.

Brian

Submitted by JamieCameron on Tue, 12/21/2010 - 12:30

I presume this was top-level virtual server you are creating?

I did several tests, and was unable to re-produce this bug..

Submitted by webwzrd on Tue, 12/21/2010 - 12:41 Pro Licensee

Yes, top level. Would you like admin access, or even access to one of my reseller accounts?

Submitted by JamieCameron on Tue, 12/21/2010 - 12:50

Admin access would be very useful for debugging this - you can use our support login feature, or send email to me at jcameron@virtualmin.com

Submitted by webwzrd on Tue, 12/21/2010 - 13:10 Pro Licensee

Sent via support login feature.

Submitted by JamieCameron on Tue, 12/21/2010 - 17:14

Ok, I have tracked down a bug that appears to cause this in the case where a reseller's domains have sub-servers, and applied a fix on your system.

Could you try creating a domain now as a reseller, and let me know if it works?

Submitted by webwzrd on Tue, 12/21/2010 - 17:26 Pro Licensee

You're a good man Jamie. All is well now!

Thank you, Brian

Submitted by JamieCameron on Tue, 12/21/2010 - 17:28

Excellent! This fix will be in Virtualmin 3.84.

Submitted by Issues on Tue, 01/04/2011 - 17:51

Automatically closed -- issue fixed for 2 weeks with no activity.