Your serial number is licensed for only 1 servers, but is being used on 13.

Submitted by openusource on Fri, 06/12/2009 - 10:21

Hi,

I have purchased a cloudmin instance and have installed it on AWS. Everything is fine I can create virtual servers and reach them from the internet - great!

However, I have got a strange error message on the status page. It says:

A problem was detected with your Virtualmin license : Your serial number is licensed for only 1 servers, but is being used on 13.

The strange thing about it is that I have only one running instance but 13 is reported! What is wrong?

// Rolf

Status: 
Closed (fixed)

Comments

Submitted by andreychek on Fri, 06/12/2009 - 10:44

Howdy -- I'm under the impression that the way these AMI goodies work is that there's a single "magic license", and that you're billed by Amazon for the number of hours your instance is alive.

If you're receiving a license error, my guess is that something may need to be tweaked on the Virtualmin side of things. Joe and/or Jamie will look into that shortly (it's still early in CA!).

In the meantime -- your users won't see that error, and no one is going to shut off your software.

Submitted by JamieCameron on Fri, 06/12/2009 - 11:01

Looks like the special EC2 license didn't get migrated to the new system correctly. However, I have fixed this now .. if you click the button to re-check your license, it should no longer report a problem.

Submitted by openusource on Tue, 06/16/2009 - 06:07

Hi,

Thanks for the very quick response and solution!!!

Sorry that I havn't replied to your solution earlier - which works fine :-)

// Rolf

Submitted by Issues on Tue, 06/30/2009 - 06:18

Automatically closed -- issue fixed for 2 weeks with no activity.