False monitoring alerts

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#1 Mon, 06/08/2009 - 09:12
Tito

False monitoring alerts

Hello,

Wondering if anyone knows if there is a setting to better manage monitoring of WWW sites both via port 80 and 443? The problem is that we have a few clients complaining that they are constantly receiving "Sites Down" for both www and ssl but when they/we check, the site is up. We checked our network and ran some test and have not seen anything go down during these alerts.

Any help would be appreciated.

Regards, G

Mon, 06/08/2009 - 09:38
Tito

I found it, never mind. It was in Webmin under "System and Server Status". I am having it check port 80 and 443 every 120 seconds rather than 60 though I think 60 was pretty high to begin with. Still open to suggestions.

Thu, 06/11/2009 - 09:12
Tito

Looks like this is an issue but don't know what it is. This morning, I received an alert that every domain was down at 7:40AM but they weren't. I currently have the checks set to 120 seconds which is plenty of time to wait for a response before sending an alert.

Would anyone know and what should I check that keeps triggering these alerts as false?

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