Auto configure email client ( thunderbird) is detecting user.domain.com instead of user@domain.com

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#1 Wed, 10/17/2018 - 19:48
adamjedgar

Auto configure email client ( thunderbird) is detecting user.domain.com instead of user@domain.com

hi guys,

As per the outline here ...https://www.virtualmin.com/documentation/email/pop-and-imap

I have gone into virtualmin>system settings>server templates>Mail for domain

changed the default template (actually all templates just in case) so that the mail user is user@domain.com instead of user.domain.com

however when i then go to thunderbird and attempt to add a new mail account allowing it to find the auto settings it is detecting user.domain.com. As a result the automated install if not working.

I also make note at this point that i simply cannot get any virtualmin mail account working in outlook and i suspect its related to this (although manual configuration doesnt seem to work either in outlook)

i ahve checked the param lines in saslauthd and it contains the "-r" flag as specified in the documentation url above.

why is this happening exactly? Shouldnt it be detecting the user@domain.com? How can i fix this?