As per the outline here ...https://www.virtualmin.com/documentation/email/pop-and-imap
I have gone into virtualmin>system settings>server templates>Mail for domain
changed the default template (actually all templates just in case) so that the mail user is email@example.com instead of user.domain.com
however when i then go to thunderbird and attempt to add a new mail account allowing it to find the auto settings it is detecting user.domain.com. As a result the automated install if not working.
I also make note at this point that i simply cannot get any virtualmin mail account working in outlook and i suspect its related to this (although manual configuration doesnt seem to work either in outlook)
i ahve checked the param lines in saslauthd and it contains the "-r" flag as specified in the documentation url above.
why is this happening exactly? Shouldnt it be detecting the firstname.lastname@example.org? How can i fix this?