Unable to check email via usermin or roundcube

bislinks's picture
Submitted by bislinks on Tue, 12/12/2017 - 07:45 Pro Licensee

No links, no email, etc.

Files: 
Image icon screenshot_from_2017-12-12_07-41-31.png
Image icon screenshot_from_2017-12-18_06-59-37.png
Status: 
Active

Comments

bislinks's picture
Submitted by bislinks on Tue, 12/12/2017 - 07:47 Pro Licensee

Nothing happens when I click on any a link on the page

bislinks's picture
Submitted by bislinks on Tue, 12/12/2017 - 08:53 Pro Licensee

Same thing happens on a mobile phone - Samsung Note5 with 4g

Submitted by andreychek on Tue, 12/12/2017 - 10:26

Howdy -- it sounds like there could be a theme problem. You may want to try temporarily changing the theme to the Virtualmin Framed Theme in Usermin until that issue is resolved.

Submitted by andreychek on Tue, 12/12/2017 - 10:26

Also, just to verify that it isn't an error that's causing the blank pages, are you seeing any errors in /var/usermin/miniserv.error?

bislinks's picture
Submitted by bislinks on Tue, 12/12/2017 - 10:57 Pro Licensee

OK switched theme back to Framed Theme: email works.

No such file as /var/usermin/miniserv.error or /var/usermin

Submitted by JamieCameron on Tue, 12/12/2017 - 23:30

When did this stop working? We haven't released a usermin update recently, so it's still on an older theme version.

bislinks's picture
Submitted by bislinks on Wed, 12/13/2017 - 09:31 Pro Licensee

You mean the miniserv.errr? Don't know!

Didn't even realize it had stopped!.

Submitted by JamieCameron on Fri, 12/15/2017 - 00:40

We're releasing a new Usermin version that should fix this.

bislinks's picture
Submitted by bislinks on Mon, 12/18/2017 - 06:53 Pro Licensee

Changed theme. Get this error after clicking logout:

HTTP/1.0 500 Perl execution failed Server: MiniServ/1.730 Date: Mon, 18 Dec 2017 12:51:29 GMT Content-type: text/html; Charset=iso-8859-1 Connection: close Error - Perl execution failed Undefined subroutine &main::embed_noscript called at /usr/libexec/usermin/authentic-theme/authentic-lib.pm line 1692.

bislinks's picture
Submitted by bislinks on Mon, 12/18/2017 - 06:58 Pro Licensee

And a lot/all of menu items are missing on the left pane ( email ) except system info

bislinks's picture
Submitted by bislinks on Mon, 12/18/2017 - 07:01 Pro Licensee

here is a screen shot

bislinks's picture
Submitted by bislinks on Mon, 12/18/2017 - 07:12 Pro Licensee

This logout error did not occur on another Virtualmin based server that I tested.

So it happened only in a1z.us ,a VM on Dreamhost.

Submitted by andreychek on Mon, 12/18/2017 - 10:24

Just to verify, are you using the new Usermin version that Jamie was referring to on that server?

If so, what is the output of this command:

ps auxw | grep miniserv

bislinks's picture
Submitted by bislinks on Thu, 12/21/2017 - 08:30 Pro Licensee 

root     31370  0.0  1.7 162104 71076 ?        S    14:26   0:00 /usr/bin/perl /usr/libexec/webmin/miniserv.pl /etc/webmin/miniserv.conf
root     31394  0.0  0.0  11636  1136 ?        S    14:28   0:00 sh -c (ps auxw | grep miniserv) 2>&1
root     31395  0.0  0.0  11636   568 ?        S    14:28   0:00 sh -c (ps auxw | grep miniserv) 2>&1
root     31397  0.0  0.0   9048   664 ?        S    14:28   0:00 grep miniserv

Submitted by andreychek on Thu, 12/21/2017 - 09:45

Okay, I was wondering if maybe there was an older process running alongside this newer one, but it doesn't appear that way.

We may need Jamie or Ilia's input on what it is you're seeing there.

Submitted by JamieCameron on Fri, 12/22/2017 - 16:45

The next Usermin 1.731 release should fix this issue.