Ok after getting a few .. from Joe i think maybe:
It could be for newbies but also for updaters having extra subtopics for problems that only by [fresh install], and others by [updates].
While there one but often same failure could causing more problems / questions in once, but also in "one" overview readers and support could see OK more of same kind of problems only with Fresh install, or Update...
Also subs for different versions / releases? . And subs for the aplications parts, all together ore separated?
I hope you understand what i meaning to tell. You have such kind of own topics and subtopics very good in your documentation, why not more subdiversion here in support form. I did find a lot wen searching but found a complete forest while looking for that one tree.
Oyea then it could be also more handy for overview to have for that separate topics a sticky linking to the docs/faq for these topic/parts only. ( pointing her more direct to the mostly missed things, hoping again reading follow links could safe some support time)
Support/Joe delete this post after reading it, as it makes sense then, and changes i will see itself.