Server to server migration: can't receive emails

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#1 Tue, 07/21/2015 - 06:25
peko

Server to server migration: can't receive emails

Hi forum need some help,

Did server to server migration (https://www.virtualmin.com/documentation/system/migrate) Both VPS are on the same Linux distributions. Did "Re-Check Configuration" & "Re-Run Install Wizard" on new machine, no problem everything went smooth but...

Problem: Can not receive emails.

p.s. ("Send email" working ok)

thank you A

Tue, 07/21/2015 - 09:53
Brook

Have you set up a new email to test? If the new email works your setting in your email client might be wrong.

Also check firewall i snot blocking email ports.

Tue, 07/21/2015 - 10:39
andreychek

Howdy,

Also, let us know what errors you're seeing when sending yourself an email.

You can see email errors in /var/log/maillog or /var/log/mail.log.

-Eric

Wed, 07/22/2015 - 02:00
tpnsolutions
tpnsolutions's picture

Hi,

Perhaps a silly question, though because I've made this mistake a few times myself it's worth eliminating the possibility of...

Is your MX record pointing to the new VPS?

Sometimes when you migrate a virtual server, the DNS records don't get updated correctly, so you might still be pointing your MX record to the old VPS.

Failing that, feel free to fire me a message on Skype and I'll take a look into what may be causing the issue over a screen sharing session (so we can resolve, and you can learn along the way).

Best Regards,
Peter Knowles
TPN Solutions

Email: pknowles@tpnsolutions.com
Phone: 604-782-9342
Skype: tpnsupport
Website: http://www.tpnsolutions.com

Ask me about my new support plans which include a FREE copy of Virtualmin Pro!!!

Best Regards,
Peter Knowles | TPN Solutions
Email: pknowles@tpnsolutions.com | Skype: tpnassist
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