PTR Record Configuration

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#1 Thu, 07/17/2014 - 12:28
neanderslob

PTR Record Configuration

Hi All,

I'm attempting to configure my PTR records via Virtualmin and am not exactly sure how to do it.

I created the PTR DNS Record and entered the following fields:

Record Name: mail.domain.co

Reverse Address: my.ip.number

However, when I did a reverse lookup, with reverse-dns.org, nothing comes up. Am I leaving something out or does it just take a while to go through?

Thanks in advance!

Thu, 07/17/2014 - 13:27
andreychek

Howdy,

In most cases, PTR records can only be set by your ISP. What you'd usually need to do is either give them a call and have them set it, or many ISP's provide a web interface that allows you to set that.

There's a handful of cases where ISP's might delegate that to you in order to allow you to set that, but that's fairly rare. I suspect the solution in your case would be to contact your provider and work with them to get your PTR records all setup.

-Eric

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