What is my FTP login?

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#1 Tue, 04/01/2014 - 14:22

What is my FTP login?

After creating a new FTP user I don't understand how to login through my FTP client.

Normally, when I log in through my FTP client I have to input:

Hostname: ftp.mydomain.com

Username: myusername

Connection: FTP

Password: mypassword

However, with the credentials given after creating the FTP user, I'm stumped on how to use them. I've tried to login but can't connect.

How do I connect?

Here's a screenshot of my credentials:


Tue, 04/01/2014 - 15:10

The screenshot says your username is "info@fillesmag", what exactly happens when you try that? Please tell us all error messages you receive. You might want to check the auth log and ProFTPD's logfiles under /var/log.

Tue, 04/01/2014 - 15:28 (Reply to #2)

Here is the login info I'm inputting. What am I doing wrong?:


I'm getting a server response "Login Incorrect" error in my FTP client. Also, it says that it is rejecting my password, but my password is correct. I even changed my password to test this.

Also, how do I access the logs? When I type:

sudo nano /var/log

into the command line, I get a blank screen.

Tue, 04/01/2014 - 15:57

Sorry, mixed something up there. The username is "info.fillesmag", not "info@fillesmag", as per your screenshot.

"/var/log" is a directory, "nano" is a text editor. You need to use "ls" on a directory and e.g. "cat" on files. I recommend the file manager "midnight commander" for Linux shells. See if the package "mc" is available for your distro.

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