[SOLVED]e-mail pipe: fatal: execvp permission Denied.

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#1 Sat, 04/20/2013 - 05:34
remibruggeman

[SOLVED]e-mail pipe: fatal: execvp permission Denied.

Hello,

I just moved a domain from a cpanel install to a virtualmin installation. on the domain there is an install of OSTicket. I had some mail piping set up. I did the following to make this work:

  • Go to virtualmin web gui
  • I select the domain
  • I add a mail alias
    • Advance Mode tab
    • Name: test@domain.be
    • Alias Destinations:
      • Feed to program:
        • /home/domain/public_html/ServiceDesk/api/pipe.php
      • E-mail Address (want an extra check):
      • Create
Sending an e-mail to the alias gives me the following log:
Apr 20 11:52:47 server01 postfix/anvil[16138]: statistics: max connection rate 1/60s for (smtp:74.125.82.180) at Apr 20 11:49:26
Apr 20 11:52:47 server01 postfix/anvil[16138]: statistics: max connection count 1 for (smtp:74.125.82.180) at Apr 20 11:49:26
Apr 20 11:52:47 server01 postfix/anvil[16138]: statistics: max cache size 1 at Apr 20 11:49:26
Apr 20 11:58:08 server01 postfix/qmgr[29799]: F299A3BC05C3: from=<remi@gmail.com>, size=1792, nrcpt=1 (queue active)
Apr 20 11:58:08 server01 local[16639]: fatal: execvp /home/domain/public_html/ServiceDesk/api/pipe.php: Permission denied
Apr 20 11:58:08 server01 postfix/local[16638]: F299A3BC05C3: to=<test-domain.be@server01.domain.be>, orig_to=<test@domain.be>, relay=local, delay=522, delays=522/0.01/0/0.08, dsn=4.3.0, status=deferred (temporary failure. Command output: local: fatal: execvp /home/domain/public_html/ServiceDesk/api/pipe.php: Permission denied )

This is the content of pipe.php:

#!/usr/bin/php
<?php
/*********************************************************************
    pipe.php

    Converts piped emails to ticket. Just local - remote must use /api/tickets.email

    Peter Rotich <peter@osticket.com>
    Copyright (c)  2006-2013 osTicket
    http://www.osticket.com

    Released under the GNU General Public License WITHOUT ANY WARRANTY.
    See LICENSE.TXT for details.

    vim: expandtab sw=4 ts=4 sts=4:
**********************************************************************/
ini_set('memory_limit', '256M'); //The concern here is having enough mem for emails with attachments.
@chdir(realpath(dirname(__FILE__)).'/'); //Change dir.
require('api.inc.php');

//Only local piping supported via pipe.php
if (!osTicket::is_cli())
    die('pipe.php only supports local piping - use http -> api/tickets.email');

require_once(INCLUDE_DIR.'api.tickets.php');
PipeApiController::process();
?>

I see there has been some discussion about this subject (mail piping) before. I have tried various things, but nothing seemed to work. I tried the following things:

change chown of /usr/bin/php to domain:domain

remove #!/usr/bin/php command

remove just -q tag

change chmod of pipe.php to 777

I read http://www.virtualmin.com/node/25249 Though I have sermon installed, there is no indication how to access it (domain:20000 does not work)

Any way how I can configure this manually or so? I would really like this to work…

Thanks

Sat, 04/20/2013 - 05:47
remibruggeman

ok, I found that usermin needs to be started. It does not seem to start by default. I'll try to configure it from here.

Sat, 04/20/2013 - 06:08
remibruggeman

Ok. This is working. This is what I have done: - Go to webmin - open webmin => usermin configuration - Enable usermin (at bottom: start usermin) - open "available modules" - enable "Mail Forwarding and Replies"

  • Go to virtualmin
  • select domain

  • create user for the e-mail address you want to pipe

  • go to usermin (domain:20000)

  • select tab usermin
  • open "mail forwarding and replies"
  • configuration mode: Complex
  • add a mail forwarding rule
  • enable: yes
  • forward to: feed to program
  • textfield: /dir/to/pipe.php
  • save

Finished.

Thanks to eric for the hint in http://www.virtualmin.com/node/25249

Sat, 04/20/2013 - 22:45
andreychek

I'm glad you got it working, thanks for letting us know how you fixed it!

-Eric

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