Error installing Pro on Ubuntu 12.04

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#1 Tue, 04/09/2013 - 12:32
mobinet

Error installing Pro on Ubuntu 12.04

Hi,

I'm attempting an install of the Pro version of Virtualmin on a Ubuntu 12.04 system but am running into an error I can't work around. Any help on this matter available would be appreciated.

Below is part of the install.sh output.

INFO - Succeeded. INFO - Installing Virtualmin and all related packages now using the command: INFO - /usr/bin/apt-get --config-file apt.conf.noninteractive -y --force-yes install virtualmin-base ...in progress, please wait... .......No apport report written because MaxReports is reached already No apport report written because MaxReports is reached already .E: Sub-process /usr/bin/dpkg returned an error code (1)

/usr/bin/apt-get --config-file apt.conf.noninteractive -y --force-yes install virtualmin-base failed. Error (if any): 0

Displaying the last 15 lines of /root/virtualmin-install.log to help troubleshoot this problem: Unpacking webmin-virtual-server-theme (from .../webmin-virtual-server-theme_8.7_all.deb) ... This Webmin module is already installed on your system. dpkg: error processing /var/cache/apt/archives/webmin-virtual-server-theme_8.7_all.deb (--unpack): subprocess new pre-installation script returned error exit status 1 Selecting previously unselected package webmin-virtualmin-awstats. Unpacking webmin-virtualmin-awstats (from .../webmin-virtualmin-awstats_4.9_all.deb) ... Selecting previously unselected package webmin-virtualmin-htpasswd. Unpacking webmin-virtualmin-htpasswd (from .../webmin-virtualmin-htpasswd_2.6_all.deb) ... Selecting previously unselected package webmin-virtualmin-mailman. Unpacking webmin-virtualmin-mailman (from .../webmin-virtualmin-mailman_6.2_all.deb) ... Selecting previously unselected package virtualmin-base. Unpacking virtualmin-base (from .../virtualmin-base_1.0-33vm_all.deb) ... Errors were encountered while processing: /var/cache/apt/archives/webmin-virtual-server_3.99_all.deb /var/cache/apt/archives/webmin-virtual-server-theme_8.7_all.deb WARN - apt-get seems to have failed. Are you sure your OS and version is supported? WARN - http://www.virtualmin.com/os-support

FATAL - Fatal Error Occurred: Installation failed: 0 FATAL - Cannot continue installation. FATAL - Attempting to remove virtualmin repository configuration, so the installation can be FATAL - re-attempted after any problems have been resolved. FATAL - Removing temporary directory and files. FATAL - If you are unsure of what went wrong, you may wish to review the log FATAL - in /root/virtualmin-install.log

Tue, 04/09/2013 - 13:04
andreychek

Howdy,

Hmm, that's an odd error... I haven't run into that before!

Poking around on Google, it sounds like that means apt/dpkg is crashing for some reason.

Is this by chance an OpenVZ-based VPS? We've seen some unusual issues on OpenVZ.

Also, what does the command "df -h" output?

Additionally, you can see an AskUbuntu question on what that issue is here:

http://askubuntu.com/questions/31667/no-apport-report-written-because-ma...

Tue, 04/09/2013 - 13:15 (Reply to #2)
mobinet

The system in running on VMware vSphere.

root@indus:~# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/sda1       9.4G  3.2G  5.9G  35% /
udev            493M   12K  493M   1% /dev
tmpfs           201M  284K  200M   1% /run
none            5.0M     0  5.0M   0% /run/lock
none            501M     0  501M   0% /run/shm
/dev/sdb1        25G   17G  6.6G  73% /data1

I had read the AskUbuntu article as well but don't thinks its relevant as our kernel list only has a couple entries in it.

Tue, 04/09/2013 - 16:33
mobinet

Just thought I'd post this in case anyone else runs into the same issue.

I ran:

dpkg-reconfigure -a

and it seemed to correct whatever issue there was with the packages database.

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