INTERNAL ERROR 500 consecutive to long mysql query or so

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#1 Sun, 04/07/2013 - 15:10
zylnia

INTERNAL ERROR 500 consecutive to long mysql query or so

Hello, i have a prestashop software installed in Debian/Virtualmin before i was hosted on MAvenHosting on a shared server. Now i am on a dedicated server.

When i make a query throug the software, i takes 30 seconds and then i get an internal error. I think it is due to apache and not mysql. I tried to raise the php execution time limit, raised the memory cache size of mysql, but i still get the error.

Is it a problem with the configuration of the server? it bumps me out that what i could do on a shared server i can not do it on a dedicated server...

if you have any clue thank you in advance !

Mon, 04/08/2013 - 03:02
VirtualNoob

Hey Zylnia

This could be a whole host of issues, and could be related to the lack of an installed php module or a misconfigured htaccess file. It could also be due to permissions of files in the web root.

Could you take a look at the apache error logs at /var/log/virtualmin/yourdomain.tld_error_log and post the last 20-30 lines into this thread? With that someone may be able to assist you in troubleshooting.

Mon, 04/08/2013 - 09:08
andreychek

Howdy,

Also, it's possible to increase how long PHP can execute... to do that, you can go into Server Configuration -> Website Options, and there you can tweak "Maximum PHP script run time", which is set to 30 seconds by default.

-Eric

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