Password Plugin issue Roundcube

Hello

I am not able to reset the password from the RoundCube. I have followed these links but no luck:

  1. http://www.virtualmin.com/files/roundcube_virtualmin_password_change.txt
  2. https://tiririt.medium.com/installing-roundcube-email-client-on-virtualm... Please advise me how can I do so.

Logs:

[Mon Mar 22 14:36:08.767725 2021] [php7:warn] [pid 28911] [client 171.76.6.186:49848] PHP Warning: file_put_contents(/home/abc/public_html/roundcube/logs/errors.log): failed to open stream: Permission denied in /home/abc/public_html/roundcube/program/lib/Roundcube/rcube.php on line 1308, referer: https://webmail2.abc.in/?_task=settings&_action=plugin.password-save [Mon Mar 22 14:36:08.767822 2021] [php7:warn] [pid 28911] [client 171.76.6.186:49848] PHP Warning: Password plugin: Unable to execute /home/abc/public_html/roundcube/plugins/password/helpers/chgvirtualminpasswdArray\n(\n [0] => No user named alok.sinha-abc.in was found in the server abc.in\n [1] => \n [2] => Modifies a mail, FTP or database user in a Virtualmin domain.\n [3] => \n [4] => virtualmin modify-user --domain domain.name\n [5] => --user username\n [6] => [--pass "new-password" | --passfile password-file]\n [7] => [--disable | --enable]\n [8] => [--real real-name]\n [9] => [--add-mysql database]\n [10] => [--remove-mysql database]\n [11] => [--enable-email]\n [12] => [--disable-email]\n [13] => [--add-email address]\n [14] => [--remove-email address]\n [15] => [--recovery address@offsite.domain | --no-recovery]\n [ in /home/abc/public_html/roundcube/program/lib/Roundcube/rcube.php on line 1419, referer: https://webmail2.abc.in/?_task=settings&_action=plugin.password-save

[root@webmail2 helpers]# ls -la total 44 drwxr-xr-x 2 abc abc 209 Mar 22 15:36 . drwxr-xr-x 5 abc abc 202 Mar 22 14:45 .. -rwxr-x--- 1 abc abc 2649 Mar 18 17:52 change_ldap_pass.pl -rwxr-xr-- 1 abc abc 514 Mar 18 17:52 chgdbmailusers.c -rwxr-xr-- 1 abc abc 554 Mar 18 17:52 chgsaslpasswd.c -r-sr-x--- 1 root abc 6256 Mar 22 15:36 chgvirtualminpasswd -rwxr-xr-- 1 abc abc 535 Mar 18 17:52 chgvirtualminpasswd.c -rwxr-xr-- 1 abc abc 722 Mar 18 17:52 chpass-wrapper.py -rwxr-x--- 1 abc abc 6767 Mar 18 17:52 dovecot_hmacmd5.php -rwxr-xr-- 1 abc abc 8117 Mar 18 17:52 passwd-expect [root@webmail2 helpers]#

Status: 
Active
Virtualmin version: 
6.1
Webmin version: 
1.973

Comments

Is there anyone who solve my issue?

If you SSH in as root and run the command virtualmin list-users --domain abc.in , what does it output?

[root@webmail2 ~]# virtualmin list-users --domain abc.in
User                 Real name            Mail FTP        DBs  Quota
-------------------- -------------------- ---- ---------- ---- ---------------
alok.sinha1          Alok                 Yes  No         1    NA
anish.sinha                               Yes  No         1    NA
asharam.meena                             Yes  No         1    NA
ashvani.kumar                             Yes  No         1    NA
chetan.singh         chetan               Yes  No         1    NA
gazanfar.abbas                            Yes  No         1    NA
husain.murtaza       Husain               Yes  No         1    NA
irfan.kazmi          Irfan                Yes  No         1    NA
krishnakant.mishra   Krishnakant          Yes  No         1    NA
madhurendra.yadav    madhurendra          Yes  No         1    NA
mahir.abidi          Mahir Abidi          Yes  No         1    NA
pankaj.kumar         Pankkaj              Yes  No         1    NA
parwez.khan          Parwez               Yes  No         1    NA
pramod.kumar         pramod               Yes  No         1    NA
swati.bhardwaj       swati                Yes  No         1    NA
ajit.singh           Ajit singh           Yes  No         1    NA
mukesh.singh         Mukesh               Yes  No         1    NA
anju.kaushal         Anju                 Yes  No         1    NA
rishu.kumar          Rishu                Yes  No         1    NA
monika.rathore       Monika               Yes  No         1    NA
alok.sinha           Alok                 Yes  No         1    NA
kumar.uttam          Uttam                Yes  No         1    NA
ravinder.kumar       Ravinder             Yes  No         1    NA
inam                 Inam                 Yes  No         1    NA
abid.raza            Abid                 Yes  No         1    NA
ajit                                      Yes  No         1    NA
ravi.solanki         Ravi                 Yes  No         1    NA
sanjiv.singh         Sanjiv               Yes  No         1    NA
kundan.kumar         Kundan               Yes  No         1    NA
sales                Sales                Yes  No         1    NA

For some reason, Roundcube is trying to change the password for user alok.sinha-abc.in when the actual username is alok.sinha1

I think you'd need to talk to the Roundcube plugin developers about this one..