Unable to download Cloudmin files, we need to setup machines ASAP!

Hi there,

We are unable to access the Cloudmin Pro download page, it is not responding. We need to setup machines and need that installer. Thanks!

Status: 
Closed (fixed)
Virtualmin version: 
6.09
Webmin version: 
1.942

Comments

Ilia's picture
Submitted by Ilia on Mon, 12/21/2020 - 01:37

Hi,

We are unable to access the Cloudmin Pro download page, it is not responding.

Cloudmin install script can be downloaded from your Virtualmin Account page.

thedaemexco's picture
Submitted by thedaemexco on Mon, 12/21/2020 - 12:35 Pro Licensee

http://5579517:password@cloudmin.virtualmin.com/images/images.txt: 2020-12-21 18:32:48 ERROR 500: Internal Server Error. .. license does not appear to be valid

There seems to be something wrong with the Coudmin validation server.

thedaemexco's picture
Submitted by thedaemexco on Mon, 12/21/2020 - 14:00 Pro Licensee

Also, how can we prevent this from happening in the future. Can we help you guys out by mirroring or? We've wasted quite a bit of time now, unfortunately.

Looking forward to hearing back.

Joe's picture
Submitted by Joe on Mon, 12/21/2020 - 15:51 Pro Licensee

Sorry for the delay, it is fixed. it had lost connectivity to the license database. I'm not sure why.

And, we have a mirror, but it's currently disabled due to a syncing issue. Apologies for that, as well. I'll try to get it sorted out ASAP.

thedaemexco's picture
Submitted by thedaemexco on Mon, 12/21/2020 - 16:56 Pro Licensee

Thank you so much for the quick reply. We were able to get it installed now. Let us know if we can help you guys out with additional mirrors or any other services that need to be hosted as a backup. You guys are a great help and provide amazing software so we'd love to contribute in any way possible. Thanks!

Status: Fixed ยป Closed (fixed)

Automatically closed - issue fixed for 2 weeks with no activity.