unable to access newly created virtual server

I have created a site called ginkodigital.com I have tried installing phpmyadmin, wordpress, among others into the root directory of the account. The site does nothing but timeout. Installing into a subfolder works fine for phpmyadmin but not wordpress. There's no errors i can see.
Also script installs take 5 minutes or more(wordpress is the worst). Any ideas? I am trying to sign up a new client and obviously this makes it impossible to do so.



The connection has timed out

The server at ginkodigital.com is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. - - [13/Aug/2020:13:15:26 -0400] "GET / HTTP/1.1" 302 450 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0" - - [13/Aug/2020:13:16:08 -0400] "GET / HTTP/1.1" 302 450 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0" - - [13/Aug/2020:13:30:35 -0400] "GET /phpmyadmin/ HTTP/1.1" 302 472 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0" [Thu Aug 13 13:27:01.498494 2020] [autoindex:error] [pid 29996:tid 139877723125504] [client] AH01276: Cannot serve directory /home/ginkodigital/public_html/: No matching DirectoryIndex (index.html,index.htm,index.php,index.php4,index.php5) found, and server-generated directory index forbidden by Options directive

I have tried removing the server and re-creating it with no change.

Ilia's picture
Submitted by Ilia on Thu, 08/13/2020 - 12:40


It may take some time for DNS records to be updated. At the moment there are no A records for ginkodigital.com domain returned.

Start with checking domain's glue records on registrar side.

[user@desktop-1 ~]$ dig ginkodigital.com A

; <<>> DiG 9.11.21-RedHat-9.11.21-1.fc32 <<>> ginkodigital.com A
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 4966
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

; EDNS: version: 0, flags:; udp: 512
;ginkodigital.com.      IN  A

;; Query time: 582 msec
;; WHEN: Thu Aug 13 20:35:51 2020
;; MSG SIZE  rcvd: 45

deleted for research

well when i started writing the ticket dns was fine...now it's flipped back...looks like i am going to bark at the registrar..thanks..:)