'Manually Edit' DNS Button as Client

Submitted by sonoracomm on Thu, 02/09/2017 - 15:04 Pro Licensee

Hi,

I have always used the 'Manually Edit' button to edit DNS zone files...particularly for SPF records...as the administrator. See attached.

However, a client just reported that they don't see the 'Manually Edit' button, at all.

I logged in as the client and verified the veracity of that claim.

Questions:

1) Why is it missing for clients? There is probably a good reason...

2) If I want to make that button available to client admins, how would I do that?

Thanks in advance,

G

Files: 
Image icon manually_edit_dns.png
Status: 
Active

Comments

Submitted by andreychek on Thu, 02/09/2017 - 16:38

Howdy -- I believe you can set that by going into Administrator Options -> Edit Owner Limits, and there set "Can Edit DNS Records".

After setting that, do you get access to the option you're after?

Submitted by sonoracomm on Thu, 02/16/2017 - 08:15 Pro Licensee

Hi,

I checked that setting. It was already enabled.

I tried de-selecting the option->save->select option->save. But that didn't work either.

When I log in as the client, no button for manual edit.

As it is, if a client wants to change an SPF record, they have to delete and recreate the record.

I'm not sure of the security/risk implications of this...

G

Submitted by andreychek on Thu, 02/16/2017 - 09:30

Jamie, if "Can Edit DNS Records" is enabled, are there other factors which might prevent the domain owner from seeing an option to edit DNS records?

Submitted by JamieCameron on Thu, 02/16/2017 - 23:02

Only the root user can manually edit DNS records, due to the possibility of this being used to create a config that could break the DNS zone.