Cancellation request- Serial#5564343

Serial# 5564343 Please cancel my account



Howdy -- no problem!

I've cancelled your order, and refunded your payment.

Thanks for giving Virtualmin a try!

I don't believe I said it right. I have been a customer for 9 years and I love VMin. I've been able to renew my 50 domain until this year. I don't have that option, so I bought a 100 domain thinking it would trigger the ability to renew the 50 domain, but it didn't. How do I renew my 50 domain, which again, I have had for 9 years.

Aha, I can help with that! Though the bad news is that you may have to re-purchase a license :-)

We changed how our licenses work last year, they are now the same price all the time, there isn't a separate purchase and renewal price -- and the initial purchase price is also cheaper.

It also handles renewals better, in that it's handled automatically every month or year, depending on what time period you chose.

It's not possible to renew your current license, as it's an old-style license -- what you'll need to do is purchase a new license, and then apply that new license to your server.

You can do that with this command:

virtualmin change-license --serial SERIAL --key KEY

Please feel free to let us know if you have any questions regarding that!

For some reason, the 100 Domain key is still available and is valid. I used that one and it seems to works. Can you recharge me for it? I might as well got with that one for $30 more and twice the domains. Thank you for your help

It may take a few days before that license is prevented from accessing the repository.

Unfortunately, we can't re-charge you for it -- that license is now kaput :-)

The best thing to do would be to purchase a new license if you're interested in giving Virtualmin Pro a try again... thanks!