Not sure if Im waiting on more information or not

First letter I have. Download information. I don't know if waiting on any more info or not is why reordered. If not I apologize I have the wrong thing for sure.



I apologize again yes its not the right one.

Howdy -- my apologies, I'm not sure I understand your question.

How can we help? Feel free to let us know any questions you have!

Okay, it sounds like you may be asking us to cancel your new license purchase, which is no problem.

We verified that the license doesn't appear to have been installed, and then after verifying that we cancelled and refunded your purchase.

Please feel free to let us know if we can do something to help!

If you have any questions at all about the products, or anything else, just let us know and we'd be happy to discuss it with you.