Virtualmin license upgrade

I have purchased a license for 50 sites upgrading from 10. I have tried to do it myself but have failed. Can you please apply the new license to my server for me and cancel the 10 user license? Thank you.

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Can you please update your server for 50 sites?

Howdy -- sorry for the trouble in adding the new license!

You can apply the new license to your server with this command:

virtualmin change-license --serial SERIAL_NUM --key LICENSE_KEY

It can take a few hours before your server and the license manager sync up, but it will happen automatically.

Alternatively, if you wish to speed that process up, you can select the "Re-Check License Status" option on the System Information page.

We tried all of that and it doesn't work.

Can you share what output you're receiving when clicking the "Re-Check License Status button? That would help us troubleshoot what the problem there is exactly, as that button normally fixes that issue pretty quickly.

Hi there,

Where is the "Re-Check License Status" option on the System Information page?

We're happy to help Pagio, could you start a new request though? This one is a couple of years old. Thanks!