Submitted by LeGiangAnh on Tue, 10/11/2016 - 10:27 Pro Licensee
Hi,
I'm upgrading my server from Ubuntu 14.04 to 16.0.4.1 following the guidelines here: https://www.virtualmin.com/documentation/system/os/ubuntu-trusty-to-xenial However, my PC (not server) was shutdown and when I SSH to my server again, it already show the Ubuntu 16.0.4.1 OS. Now I cannot use apt-get update because of the follow error:
W: No sandbox user '_apt' on the system, can not drop privileges
E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
Then when I go to Virtualmin web tool. This error shows:
Error - Perl execution failed
Can't locate lib.pm in @INC (you may need to install the lib module) (@INC contains: /usr/share/webmin /etc/perl /usr/local/lib/perl/5.18.2 /usr/local/share/perl/5.18.2 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.18 /usr/share/perl/5.18 /usr/local/lib/site_perl . /usr/share/webmin/ ..) at /usr/share/webmin/authentic-theme/index.cgi line 14.
BEGIN failed--compilation aborted at /usr/share/webmin/authentic-theme/index.cgi line 14.
Please help. All of my services are there.
Thanks, Anh
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Submitted by LeGiangAnh on Tue, 10/11/2016 - 10:29 Pro Licensee Comment #1
Submitted by LeGiangAnh on Tue, 10/11/2016 - 10:45 Pro Licensee Comment #2
Submitted by andreychek on Tue, 10/11/2016 - 11:00 Comment #3
Howdy -- yeah unfortunately an interrupted upgrade process can cause some pretty serious problems.
Can you paste in the output of the command "ps auxwf"?
Also, how long ago did that outage occur?
Submitted by LeGiangAnh on Tue, 10/11/2016 - 11:05 Pro Licensee Comment #4
root@JWeb:~# ps auxwf
USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND
root 2 0.0 0.0 0 0 ? S Oct08 0:00 [kthreadd]
root 3 0.0 0.0 0 0 ? S Oct08 0:01 \_ [ksoftirqd/0]
root 5 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/0:0H]
root 7 0.0 0.0 0 0 ? S Oct08 1:47 \_ [rcu_sched]
root 8 0.0 0.0 0 0 ? S Oct08 0:00 \_ [rcu_bh]
root 9 0.0 0.0 0 0 ? S Oct08 0:00 \_ [migration/0]
root 10 0.0 0.0 0 0 ? S Oct08 0:00 \_ [watchdog/0]
root 11 0.0 0.0 0 0 ? S Oct08 0:00 \_ [watchdog/1]
root 12 0.0 0.0 0 0 ? S Oct08 0:00 \_ [migration/1]
root 13 0.0 0.0 0 0 ? S Oct08 0:01 \_ [ksoftirqd/1]
root 15 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/1:0H]
root 16 0.0 0.0 0 0 ? S Oct08 0:00 \_ [watchdog/2]
root 17 0.0 0.0 0 0 ? S Oct08 0:00 \_ [migration/2]
root 18 0.0 0.0 0 0 ? S Oct08 0:01 \_ [ksoftirqd/2]
root 20 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/2:0H]
root 21 0.0 0.0 0 0 ? S Oct08 0:00 \_ [watchdog/3]
root 22 0.0 0.0 0 0 ? S Oct08 0:00 \_ [migration/3]
root 23 0.0 0.0 0 0 ? S Oct08 0:01 \_ [ksoftirqd/3]
root 25 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/3:0H]
root 26 0.0 0.0 0 0 ? S Oct08 0:00 \_ [watchdog/4]
root 27 0.0 0.0 0 0 ? S Oct08 0:00 \_ [migration/4]
root 28 0.0 0.0 0 0 ? S Oct08 0:01 \_ [ksoftirqd/4]
root 30 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/4:0H]
root 31 0.0 0.0 0 0 ? S Oct08 0:00 \_ [watchdog/5]
root 32 0.0 0.0 0 0 ? S Oct08 0:00 \_ [migration/5]
root 33 0.0 0.0 0 0 ? S Oct08 0:01 \_ [ksoftirqd/5]
root 35 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/5:0H]
root 36 0.0 0.0 0 0 ? S Oct08 0:00 \_ [watchdog/6]
root 37 0.0 0.0 0 0 ? S Oct08 0:00 \_ [migration/6]
root 38 0.0 0.0 0 0 ? S Oct08 0:00 \_ [ksoftirqd/6]
root 40 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/6:0H]
root 41 0.0 0.0 0 0 ? S Oct08 0:00 \_ [watchdog/7]
root 42 0.0 0.0 0 0 ? S Oct08 0:00 \_ [migration/7]
root 43 0.0 0.0 0 0 ? S Oct08 0:01 \_ [ksoftirqd/7]
root 45 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/7:0H]
root 46 0.0 0.0 0 0 ? S Oct08 0:00 \_ [kdevtmpfs]
root 47 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [netns]
root 48 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [perf]
root 49 0.0 0.0 0 0 ? S Oct08 0:00 \_ [khungtaskd]
root 50 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [writeback]
root 51 0.0 0.0 0 0 ? SN Oct08 0:00 \_ [ksmd]
root 52 0.0 0.0 0 0 ? SN Oct08 0:07 \_ [khugepaged]
root 53 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [crypto]
root 54 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kintegrityd]
root 55 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 56 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kblockd]
root 57 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [ata_sff]
root 58 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [md]
root 59 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [devfreq_wq]
root 64 0.0 0.0 0 0 ? S Oct08 0:11 \_ [kswapd0]
root 65 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [vmstat]
root 66 0.0 0.0 0 0 ? S Oct08 0:00 \_ [fsnotify_mark]
root 67 0.0 0.0 0 0 ? S Oct08 0:00 \_ [ecryptfs-kthrea]
root 83 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kthrotld]
root 84 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [acpi_thermal_pm]
root 85 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 86 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 87 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 88 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 89 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 90 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 92 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 93 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 94 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 95 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 96 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 97 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 98 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 99 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 100 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 101 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 103 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 104 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 105 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 106 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 107 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 108 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 109 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 110 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 111 0.0 0.0 0 0 ? S Oct08 0:00 \_ [scsi_eh_0]
root 112 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [scsi_tmf_0]
root 113 0.0 0.0 0 0 ? S Oct08 0:00 \_ [scsi_eh_1]
root 114 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [scsi_tmf_1]
root 120 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [ipv6_addrconf]
root 133 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [deferwq]
root 134 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [charger_manager]
root 190 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 191 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 192 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 193 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 194 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 195 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 196 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 197 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 198 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kpsmoused]
root 199 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [hv_vmbus_con]
root 224 0.0 0.0 0 0 ? S Oct08 0:00 \_ [scsi_eh_2]
root 225 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [scsi_tmf_2]
root 226 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 227 0.0 0.0 0 0 ? S Oct08 0:00 \_ [scsi_eh_3]
root 228 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [scsi_tmf_3]
root 229 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 230 0.0 0.0 0 0 ? S Oct08 0:00 \_ [scsi_eh_4]
root 231 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [scsi_tmf_4]
root 232 0.0 0.0 0 0 ? S Oct08 0:00 \_ [scsi_eh_5]
root 233 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [scsi_tmf_5]
root 242 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 245 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 306 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 308 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [bioset]
root 351 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [raid5wq]
root 379 0.0 0.0 0 0 ? S Oct08 0:21 \_ [jbd2/sda1-8]
root 380 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [ext4-rsv-conver]
root 554 0.0 0.0 0 0 ? S Oct08 0:04 \_ [jbd2/md0-8]
root 555 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [ext4-rsv-conver]
root 562 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/3:1H]
root 563 0.0 0.0 0 0 ? S Oct08 0:00 \_ [jbd2/sdb1-8]
root 564 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [ext4-rsv-conver]
root 737 0.0 0.0 0 0 ? S< Oct08 0:04 \_ [kworker/0:1H]
root 881 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/1:1H]
root 2023 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/2:1H]
root 2073 0.0 0.0 0 0 ? S Oct08 0:00 \_ [kauditd]
root 2369 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/7:1H]
root 2785 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/6:1H]
root 6045 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/5:1H]
root 7712 0.0 0.0 0 0 ? S< Oct08 0:00 \_ [kworker/4:1H]
root 33457 0.0 0.0 0 0 ? S 00:05 0:00 \_ [kworker/3:1]
root 33477 0.0 0.0 0 0 ? S 00:05 0:00 \_ [kworker/7:2]
root 37547 0.0 0.0 0 0 ? S 01:09 0:00 \_ [kworker/3:0]
root 50369 0.0 0.0 0 0 ? S 04:38 0:00 \_ [kworker/5:2]
root 53622 0.0 0.0 0 0 ? S 05:26 0:00 \_ [kworker/7:0]
root 53887 0.0 0.0 0 0 ? S 05:29 0:00 \_ [kworker/5:1]
root 61793 0.0 0.0 0 0 ? S 07:33 0:00 \_ [kworker/1:0]
root 62161 0.0 0.0 0 0 ? S 07:39 0:00 \_ [kworker/1:2]
root 10919 0.0 0.0 0 0 ? S< 12:08 0:00 \_ [xfsalloc]
root 10920 0.0 0.0 0 0 ? S< 12:08 0:00 \_ [xfs_mru_cache]
root 10946 0.0 0.0 0 0 ? S< 12:08 0:00 \_ [bioset]
root 16728 0.0 0.0 0 0 ? S 12:40 0:00 \_ [kworker/2:2]
root 18924 0.0 0.0 0 0 ? S 13:00 0:00 \_ [kworker/6:0]
root 21024 0.0 0.0 0 0 ? S 13:26 0:00 \_ [kworker/0:2]
root 21295 0.0 0.0 0 0 ? S 13:31 0:00 \_ [kworker/2:1]
root 21487 0.0 0.0 0 0 ? S 13:32 0:00 \_ [kworker/0:0]
root 24532 0.0 0.0 0 0 ? S 14:07 0:00 \_ [kworker/6:1]
root 31109 0.0 0.0 0 0 ? S 15:05 0:00 \_ [kworker/4:0]
root 32195 0.0 0.0 0 0 ? S 15:09 0:00 \_ [kworker/u128:1]
root 34493 0.0 0.0 0 0 ? S 15:14 0:00 \_ [kworker/4:1]
root 36044 0.0 0.0 0 0 ? S 15:46 0:00 \_ [kworker/u128:0]
root 1 0.0 0.0 37128 7620 ? Ss Oct08 0:07 /sbin/init
root 591 0.0 0.0 49712 3636 ? Ss Oct08 0:00 /lib/systemd/systemd-udevd --daemon
root 872 0.0 0.0 10224 3244 ? Ss Oct08 0:00 dhclient -1 -v -pf /run/dhclient.eth0.pid -lf /var/lib/dhcp/dhclien
message+ 1176 0.0 0.0 39348 2956 ? Ss Oct08 0:01 dbus-daemon --system --fork
root 1222 0.0 0.0 43544 3272 ? Ss Oct08 0:01 /lib/systemd/systemd-logind
root 1377 0.0 0.0 14540 2024 tty4 Ss+ Oct08 0:00 /sbin/getty -8 38400 tty4
root 1380 0.0 0.0 14540 2068 tty5 Ss+ Oct08 0:00 /sbin/getty -8 38400 tty5
root 1399 0.0 0.0 14540 2064 tty2 Ss+ Oct08 0:00 /sbin/getty -8 38400 tty2
root 1400 0.0 0.0 14540 2104 tty3 Ss+ Oct08 0:00 /sbin/getty -8 38400 tty3
root 1404 0.0 0.0 14540 2056 tty6 Ss+ Oct08 0:00 /sbin/getty -8 38400 tty6
root 2155 0.0 0.0 76752 20972 ? Ss Oct08 0:01 /usr/bin/perl /usr/share/usermin/miniserv.pl /etc/usermin/miniserv.
root 3655 0.0 0.2 95648 68488 ? Ss Oct08 0:00 /usr/share/webmin/virtual-server/lookup-domain-daemon.pl
root 6466 0.0 0.2 145472 79720 ? Ss Oct08 0:15 /usr/bin/perl /usr/share/webmin/miniserv.pl /etc/webmin/miniserv.co
root 6480 0.0 0.0 6112 1740 tty1 Ss+ Oct08 0:00 /sbin/getty -8 38400 tty1
root 6504 0.0 0.0 4360 1568 ttyS0 Ss+ Oct08 0:00 /sbin/getty -L ttyS0 115200 vt102
syslog 18004 0.0 0.0 420140 4184 ? Ssl 12:49 0:00 rsyslogd
root 18107 0.0 0.0 28292 2976 ? S 12:49 0:00 /opt/omi/bin/omiserver --configfile=/etc/opt/omi/conf/omiserver.con
root 18207 0.0 0.0 314056 8088 ? Sl 12:49 0:01 \_ /opt/omi/bin/omiagent 11 13 --destdir / --providerdir /opt/omi/
root 26798 0.0 0.0 26048 3204 ? Ss 14:41 0:00 SCREEN -e \0\0 -L -c screenrc -S ubuntu-release-upgrade-screen-wind
root 27008 0.2 0.3 311660 87792 pts/3 Ssl+ 14:42 0:13 \_ /usr/bin/python3 /tmp/ubuntu-release-upgrader-47_lxp4g/xenial -
root 27350 3.2 0.2 311664 79316 pts/3 S+ 14:46 2:29 \_ /usr/bin/python3 /tmp/ubuntu-release-upgrader-47_lxp4g/xeni
root 33847 0.0 0.0 20108 5896 pts/4 Ss+ 15:12 0:00 \_ /usr/bin/dpkg --force-overwrite --status-fd 46 --config
root 26812 0.0 0.0 61384 3164 ? Ss 14:41 0:00 /usr/sbin/sshd -o PidFile=/var/run/release-upgrader-sshd.pid -p 102
root 46413 0.0 0.0 19504 180 ? S 14:50 0:00 upstart-udev-bridge --daemon
root 46416 0.0 0.0 15288 2188 ? S 14:50 0:00 upstart-socket-bridge --daemon
root 46419 0.0 0.0 15304 1880 ? S 14:50 0:00 upstart-file-bridge --daemon
postgres 18615 0.0 0.0 247220 21280 ? S 14:59 0:00 /usr/lib/postgresql/9.3/bin/postgres -D /var/lib/postgresql/9.3/mai
postgres 18617 0.0 0.0 247220 3612 ? Ss 14:59 0:00 \_ postgres: checkpointer process
postgres 18618 0.0 0.0 247220 4844 ? Ss 14:59 0:00 \_ postgres: writer process
postgres 18619 0.0 0.0 247220 3612 ? Ss 14:59 0:00 \_ postgres: wal writer process
postgres 18620 0.0 0.0 248036 5808 ? Ss 14:59 0:00 \_ postgres: autovacuum launcher process
postgres 18621 0.0 0.0 103036 2600 ? Ss 14:59 0:00 \_ postgres: stats collector process
root 18850 0.0 0.0 69876 6124 ? Ss 14:59 0:00 /usr/sbin/sshd -D
root 34468 0.0 0.0 99536 6952 ? Ss 15:14 0:00 \_ sshd: root@notty
root 34585 0.0 0.0 12884 1964 ? Ss 15:14 0:00 | \_ /usr/lib/openssh/sftp-server
root 34586 0.0 0.0 99512 7056 ? Ss 15:14 0:00 \_ sshd: root@pts/0
root 34632 0.0 0.0 21292 5148 pts/0 Ss 15:14 0:00 \_ -bash
root 36925 0.0 0.0 36396 3568 pts/0 R+ 16:03 0:00 \_ ps auxwf
bind 20340 0.0 0.0 426184 25980 ? Ssl 14:59 0:00 /usr/sbin/named -u bind
My PC's outage is around 5 minutes. Please notice that the server was running till now (not outage)
Thanks, Anh
Submitted by andreychek on Tue, 10/11/2016 - 12:28 Comment #5
Okay, it looks like there is a screen session that the upgrade process setup, which you may be able to re-connect to in order to continue the process.
There are details on how to do that in the link here:
http://serverfault.com/questions/387547/how-do-i-reattach-to-ubuntu-serv...
The accepted "Answer" to that question starts with running this command:
sudo screen -list
And then they show how to re-attach to that particular session.
Let us know if that allows you to continue the upgrade process.
Submitted by LeGiangAnh on Tue, 10/11/2016 - 13:13 Pro Licensee Comment #6
Hi,
I was able to continue the upgrade process. Thank you so much. After finishing this show:
Welcome to Ubuntu 16.04.1 LTS (GNU/Linux 4.4.0-38-generic x86_64)
* Documentation: https://help.ubuntu.com
* Management: https://landscape.canonical.com
* Support: https://ubuntu.com/advantage
Get cloud support with Ubuntu Advantage Cloud Guest:
http://www.ubuntu.com/business/services/cloud
New release '16.04.1 LTS' available.
Run 'do-release-upgrade' to upgrade to it.
*** System restart required ***
No mail.
Last login: Tue Oct 11 15:14:37 2016 from 115.73.29.184
root@JWeb:~# screen -d -r root/26798.ubuntu-release-upgrade-screen-window
Running hooks in /etc/ca-certificates/update.d...
done.
Processing triggers for dbus (1.10.6-1ubuntu3) ...
Processing triggers for dovecot-core (1:2.2.22-1ubuntu2.1) ...
dovecot stop/waiting
dovecot start/running, process 52727
Errors were encountered while processing:
mysql-server-5.7
mysql-server
Error in function:
*** Send problem report to the developers?
After the problem report has been sent, please fill out the form in the
automatically opened web browser.
What would you like to do? Your options are:
S: Send report (475.8 KB)
V: View report
K: Keep report file for sending later or copying to somewhere else
I: Cancel and ignore future crashes of this program version
C: Cancel
Please choose (S/V/K/I/C):
And ind /etc/apt/sources.list I cannot find Virtualmin repositories. The webmin website still show: Error - Perl execution failed
Submitted by andreychek on Tue, 10/11/2016 - 13:34 Comment #7
Okay, let's review those issues one at a time there --
Regarding the first one, the error report -- that seems to indicate that the upgrade process isn't yet completed.
It's your choice there whether or not to send an error report -- though you might in this case just want to delay that for later by selecting "K" at that prompt.
That should continue the upgrade process, and allow you to send a report later if you wish.
Submitted by LeGiangAnh on Tue, 10/11/2016 - 14:36 Pro Licensee Comment #8
Hi. Yes it was finished. Please help me on the rest. I cannot even run apache now.
Submitted by andreychek on Tue, 10/11/2016 - 14:59 Comment #9
We're happy to help! Note though that this is going to take some time.
Performing an upgrade is already a huge change, but when something like this occurs during the process it adds even more complexity.
So we're here to help, but I'd prepare for some extended downtime until it can all be resolved.
Let's take a look at the Apache issue next -- what problem do you experience when trying to start Apache?
If you look in the Apache error logs located in /var/log/apache2/error_log, you may see some log details there that would be helpful. What messages are in there?
Submitted by LeGiangAnh on Tue, 10/11/2016 - 16:08 Pro Licensee Comment #10
root@JWeb:~# sudo systemctl start apache2
Job for apache2.service failed because the control process exited with error code. See "systemctl status apache2.service" and "journalctl -xe" for details.
And log:
[Sun Oct 09 06:40:46.262806 2016] [core:notice] [pid 2382] AH00094: Command line: '/usr/sbin/apache2'
[Sun Oct 09 06:40:52.335962 2016] [mpm_prefork:notice] [pid 2382] AH00171: Graceful restart requested, doing restart
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 10.0.0.4. Set the 'ServerName' directive globally to suppress this message
[Sun Oct 09 06:40:52.412923 2016] [auth_digest:notice] [pid 2382] AH01757: generating secret for digest authentication ...
[Sun Oct 09 06:40:52.436512 2016] [ssl:warn] [pid 2382] AH02292: Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)
[Sun Oct 09 06:40:52.436605 2016] [mpm_prefork:notice] [pid 2382] AH00163: Apache/2.4.7 (Ubuntu) SVN/1.8.8 mod_fcgid/2.3.9 PHP/5.5.9-1ubuntu4.20 OpenSSL/1.0.1f configured -- resuming normal operations
[Sun Oct 09 06:40:52.436613 2016] [core:notice] [pid 2382] AH00094: Command line: '/usr/sbin/apache2'
[Sun Oct 09 09:15:28.926212 2016] [mpm_prefork:error] [pid 2382] AH00161: server reached MaxRequestWorkers setting, consider raising the MaxRequestWorkers setting
[Mon Oct 10 02:36:17.832586 2016] [core:error] [pid 13480] [client 183.129.160.229:56024] AH00135: Invalid method in request test
[Tue Oct 11 12:49:43.157155 2016] [mpm_prefork:notice] [pid 2382] AH00169: caught SIGTERM, shutting down
[Tue Oct 11 12:49:44.211145 2016] [ssl:warn] [pid 17861] AH02292: Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)
[Tue Oct 11 12:49:44.211155 2016] [suexec:notice] [pid 17861] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Tue Oct 11 12:49:44.232383 2016] [auth_digest:notice] [pid 17862] AH01757: generating secret for digest authentication ...
[Tue Oct 11 12:49:44.252912 2016] [ssl:warn] [pid 17862] AH02292: Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366)
[Tue Oct 11 12:49:44.257053 2016] [mpm_prefork:notice] [pid 17862] AH00163: Apache/2.4.7 (Ubuntu) SVN/1.8.8 mod_fcgid/2.3.9 PHP/5.5.9-1ubuntu4.20 OpenSSL/1.0.1f configured -- resuming normal operations
[Tue Oct 11 12:49:44.257067 2016] [core:notice] [pid 17862] AH00094: Command line: '/usr/sbin/apache2'
[Tue Oct 11 14:59:46.337312 2016] [mpm_prefork:notice] [pid 17862] AH00169: caught SIGTERM, shutting down
Submitted by andreychek on Tue, 10/11/2016 - 16:39 Comment #11
Hmm, I don't see an obvious error there that would indicate why it's not starting.
What you may want to do, is run the two commands mentioned in the error output.
That is, after trying to start Apache, what is the output of these two commands:
systemctl status apache2.service
journalctl -xe
Submitted by LeGiangAnh on Tue, 10/11/2016 - 16:47 Pro Licensee Comment #12
Here it is.
root@JWeb:~# systemctl status apache2.service
● apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2; bad; vendor preset: enabled)
Drop-In: /lib/systemd/system/apache2.service.d
└─apache2-systemd.conf
Active: failed (Result: exit-code) since Tue 2016-10-11 21:44:47 UTC; 9s ago
Docs: man:systemd-sysv-generator(8)
Process: 12604 ExecStart=/etc/init.d/apache2 start (code=exited, status=1/FAIL
Oct 11 21:44:47 JWeb apache2[12604]: Output of config test was:
Oct 11 21:44:47 JWeb apache2[12604]: [Tue Oct 11 21:44:47.713237 2016] [so:warn]
Oct 11 21:44:47 JWeb apache2[12604]: AH00526: Syntax error on line 38 of /etc/ap
Oct 11 21:44:47 JWeb apache2[12604]: Invalid command 'php_admin_value', perhaps
Oct 11 21:44:47 JWeb apache2[12604]: Action 'configtest' failed.
Oct 11 21:44:47 JWeb apache2[12604]: The Apache error log may have more informat
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Control process exited, code=e
Oct 11 21:44:47 JWeb systemd[1]: Failed to start LSB: Apache2 web server.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Unit entered failed state.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Failed with result 'exit-code'
...skipping...
● apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2; bad; vendor preset: enabled)
Drop-In: /lib/systemd/system/apache2.service.d
└─apache2-systemd.conf
Active: failed (Result: exit-code) since Tue 2016-10-11 21:44:47 UTC; 9s ago
Docs: man:systemd-sysv-generator(8)
Process: 12604 ExecStart=/etc/init.d/apache2 start (code=exited, status=1/FAIL
Oct 11 21:44:47 JWeb apache2[12604]: Output of config test was:
Oct 11 21:44:47 JWeb apache2[12604]: [Tue Oct 11 21:44:47.713237 2016] [so:warn]
Oct 11 21:44:47 JWeb apache2[12604]: AH00526: Syntax error on line 38 of /etc/ap
Oct 11 21:44:47 JWeb apache2[12604]: Invalid command 'php_admin_value', perhaps
Oct 11 21:44:47 JWeb apache2[12604]: Action 'configtest' failed.
Oct 11 21:44:47 JWeb apache2[12604]: The Apache error log may have more informat
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Control process exited, code=e
Oct 11 21:44:47 JWeb systemd[1]: Failed to start LSB: Apache2 web server.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Unit entered failed state.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Failed with result 'exit-code'
~
~
~
~
~
ESCOC
ver
bad; vendor preset: enabled)
ervice.d
nce Tue 2016-10-11 21:44:47 UTC; 9s ago
pache2 start (code=exited, status=1/FAILURE)
put of config test was:
e Oct 11 21:44:47.713237 2016] [so:warn] [pid 12614] AH01574: module dav_module
0526: Syntax error on line 38 of /etc/apache2/sites-enabled/adanhgia.com.conf:
alid command 'php_admin_value', perhaps misspelled or defined by a module not in
ion 'configtest' failed.
Apache error log may have more information.
.service: Control process exited, code=exited status=1
to start LSB: Apache2 web server.
.service: Unit entered failed state.
.service: Failed with result 'exit-code'.
~
~
~
~
~
ESCOD
● apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2; bad; vendor preset: enabled)
Drop-In: /lib/systemd/system/apache2.service.d
└─apache2-systemd.conf
Active: failed (Result: exit-code) since Tue 2016-10-11 21:44:47 UTC; 9s ago
Docs: man:systemd-sysv-generator(8)
Process: 12604 ExecStart=/etc/init.d/apache2 start (code=exited, status=1/FAIL
Oct 11 21:44:47 JWeb apache2[12604]: Output of config test was:
Oct 11 21:44:47 JWeb apache2[12604]: [Tue Oct 11 21:44:47.713237 2016] [so:warn]
Oct 11 21:44:47 JWeb apache2[12604]: AH00526: Syntax error on line 38 of /etc/ap
Oct 11 21:44:47 JWeb apache2[12604]: Invalid command 'php_admin_value', perhaps
Oct 11 21:44:47 JWeb apache2[12604]: Action 'configtest' failed.
Oct 11 21:44:47 JWeb apache2[12604]: The Apache error log may have more informat
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Control process exited, code=e
Oct 11 21:44:47 JWeb systemd[1]: Failed to start LSB: Apache2 web server.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Unit entered failed state.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Failed with result 'exit-code'
~
~
~
~
~
ESCOD
● apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2; bad; vendor preset: enabled)
Drop-In: /lib/systemd/system/apache2.service.d
└─apache2-systemd.conf
Active: failed (Result: exit-code) since Tue 2016-10-11 21:44:47 UTC; 9s ago
Docs: man:systemd-sysv-generator(8)
Process: 12604 ExecStart=/etc/init.d/apache2 start (code=exited, status=1/FAIL
Oct 11 21:44:47 JWeb apache2[12604]: Output of config test was:
Oct 11 21:44:47 JWeb apache2[12604]: [Tue Oct 11 21:44:47.713237 2016] [so:warn]
Oct 11 21:44:47 JWeb apache2[12604]: AH00526: Syntax error on line 38 of /etc/ap
Oct 11 21:44:47 JWeb apache2[12604]: Invalid command 'php_admin_value', perhaps
Oct 11 21:44:47 JWeb apache2[12604]: Action 'configtest' failed.
Oct 11 21:44:47 JWeb apache2[12604]: The Apache error log may have more informat
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Control process exited, code=e
Oct 11 21:44:47 JWeb systemd[1]: Failed to start LSB: Apache2 web server.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Unit entered failed state.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Failed with result 'exit-code'
~
~
~
~
~
ESCOD
● apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2; bad; vendor preset: enabled)
Drop-In: /lib/systemd/system/apache2.service.d
└─apache2-systemd.conf
Active: failed (Result: exit-code) since Tue 2016-10-11 21:44:47 UTC; 9s ago
Docs: man:systemd-sysv-generator(8)
Process: 12604 ExecStart=/etc/init.d/apache2 start (code=exited, status=1/FAIL
Oct 11 21:44:47 JWeb apache2[12604]: Output of config test was:
Oct 11 21:44:47 JWeb apache2[12604]: [Tue Oct 11 21:44:47.713237 2016] [so:warn]
Oct 11 21:44:47 JWeb apache2[12604]: AH00526: Syntax error on line 38 of /etc/ap
Oct 11 21:44:47 JWeb apache2[12604]: Invalid command 'php_admin_value', perhaps
Oct 11 21:44:47 JWeb apache2[12604]: Action 'configtest' failed.
Oct 11 21:44:47 JWeb apache2[12604]: The Apache error log may have more informat
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Control process exited, code=e
Oct 11 21:44:47 JWeb systemd[1]: Failed to start LSB: Apache2 web server.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Unit entered failed state.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Failed with result 'exit-code'
~
~
~
~
~
root@JWeb:~# journalctl -xe
Oct 11 21:44:47 JWeb apache2[12604]: Action 'configtest' failed.
Oct 11 21:44:47 JWeb apache2[12604]: The Apache error log may have more informat
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Control process exited, code=e
Oct 11 21:44:47 JWeb systemd[1]: Failed to start LSB: Apache2 web server.
-- Subject: Unit apache2.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit apache2.service has failed.
--
-- The result is failed.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Unit entered failed state.
Oct 11 21:44:47 JWeb systemd[1]: apache2.service: Failed with result 'exit-code'
Oct 11 21:44:47 JWeb sudo[12600]: pam_unix(sudo:session): session closed for use
Oct 11 21:44:48 JWeb sshd[12595]: Failed password for root from 112.85.218.11 po
Oct 11 21:44:48 JWeb sshd[12595]: Received disconnect from 112.85.218.11 port 48
Oct 11 21:44:48 JWeb sshd[12595]: Disconnected from 112.85.218.11 port 48100 [pr
Oct 11 21:44:48 JWeb sshd[12595]: PAM 2 more authentication failures; logname= u
Oct 11 21:45:01 JWeb CRON[12631]: pam_unix(cron:session): session opened for use
Oct 11 21:45:01 JWeb CRON[12633]: (root) CMD (command -v debian-sa1 > /dev/null
Oct 11 21:45:01 JWeb CRON[12632]: pam_unix(cron:session): session opened for use
Oct 11 21:45:01 JWeb CRON[12635]: (root) CMD (/etc/webmin/status/monitor.pl)
Oct 11 21:45:01 JWeb CRON[12631]: pam_unix(cron:session): session closed for use
lines 2813-2835/2835 (END)
Submitted by andreychek on Tue, 10/11/2016 - 17:04 Comment #13
Ah there we go, the error in question is this one here:
Oct 11 21:44:47 JWeb apache2[12604]: Invalid command 'php_admin_value', perhaps
Oct 11 21:44:47 JWeb apache2[12604]: Action 'configtest' failed.
That suggests that mod_php isn't loading (or installed).
While you can always disable all the lines in the Apache config that begin with "php_admin_value", we can also get mod_php loaded.
What is the output of these two commands:
dpkg -l 'libapache2-mod-php*'
ls /etc/apache2/mods-enabled
Submitted by LeGiangAnh on Tue, 10/11/2016 - 17:13 Pro Licensee Comment #14
Hi,
root@JWeb:~# dpkg -l 'libapache2-mod-php*'
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-==============-============-============-=================================
un libapache2-mod <none> <none> (no description available)
un libapache2-mod <none> <none> (no description available)
root@JWeb:~# ls /etc/apache2/mods-enabled
access_compat.load autoindex.conf fcgid.load proxy.load
actions.conf autoindex.load filter.load rewrite.load
actions.load dav_fs.conf mime.conf setenvif.conf
alias.conf dav_fs.load mime.load setenvif.load
alias.load dav.load mpm_prefork.conf slotmem_shm.load
auth_basic.load dav_svn.conf mpm_prefork.load socache_shmcb.load
auth_digest.load dav_svn.load negotiation.conf ssl.conf
authn_core.load deflate.conf negotiation.load ssl.load
authn_file.load deflate.load proxy_balancer.conf status.conf
authz_core.load dir.conf proxy_balancer.load status.load
authz_host.load dir.load proxy.conf suexec.load
authz_svn.load env.load proxy_connect.load
authz_user.load fcgid.conf proxy_http.load
Submitted by andreychek on Tue, 10/11/2016 - 17:46 Comment #15
Okay, it doesn't look like that's installed. Try running this command:
apt-get install libapache2-mod-php
After running that command, try to start Apache. Is it able to load at that point?
Submitted by LeGiangAnh on Tue, 10/11/2016 - 20:09 Pro Licensee Comment #16
I was able to start apache2. But mysql was not:
root@JWeb:~# apt-get install libapache2-mod-php
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
gcc-4.8 libboost-iostreams1.58.0 libisl10 libmcrypt4 libmemcached10
libterm-readkey-perl libvpx1 linux-headers-3.16.0-45
linux-headers-3.16.0-45-generic linux-headers-3.16.0-46
linux-headers-3.16.0-46-generic linux-headers-3.16.0-48
linux-headers-3.16.0-48-generic linux-headers-3.16.0-50
linux-headers-3.16.0-50-generic linux-headers-3.16.0-51
linux-headers-3.16.0-51-generic linux-headers-3.16.0-53
linux-headers-3.16.0-53-generic linux-headers-3.16.0-56
linux-headers-3.16.0-56-generic linux-headers-3.16.0-57
linux-headers-3.16.0-57-generic linux-headers-3.16.0-59
linux-headers-3.16.0-59-generic linux-headers-3.16.0-60
linux-headers-3.16.0-60-generic linux-headers-3.16.0-62
linux-headers-3.16.0-62-generic linux-headers-3.16.0-67
linux-headers-3.16.0-67-generic linux-headers-3.16.0-70
linux-headers-3.16.0-70-generic linux-headers-3.16.0-71
linux-headers-3.16.0-71-generic linux-headers-3.16.0-73
linux-headers-3.16.0-73-generic linux-headers-3.16.0-77
linux-headers-3.16.0-77-generic linux-headers-virtual-lts-xenial
linux-image-3.16.0-45-generic linux-image-3.16.0-46-generic
linux-image-3.16.0-48-generic linux-image-3.16.0-50-generic
linux-image-3.16.0-51-generic linux-image-3.16.0-53-generic
linux-image-3.16.0-56-generic linux-image-3.16.0-57-generic
linux-image-3.16.0-59-generic linux-image-3.16.0-60-generic
linux-image-3.16.0-62-generic linux-image-3.16.0-67-generic
linux-image-3.16.0-70-generic linux-image-3.16.0-71-generic
linux-image-3.16.0-73-generic linux-image-3.16.0-77-generic
linux-image-3.19.0-25-generic linux-image-3.19.0-26-generic
linux-image-3.19.0-30-generic linux-image-3.19.0-31-generic
linux-image-3.19.0-33-generic linux-image-3.19.0-41-generic
linux-image-3.19.0-42-generic linux-image-3.19.0-43-generic
linux-image-3.19.0-47-generic linux-image-3.19.0-49-generic
linux-image-3.19.0-51-generic linux-image-3.19.0-56-generic
linux-image-3.19.0-58-generic linux-image-3.19.0-59-generic
linux-image-3.19.0-61-generic linux-image-3.19.0-65-generic
linux-image-3.19.0-66-generic linux-image-3.19.0-69-generic
linux-image-3.19.0-71-generic
Use 'apt autoremove' to remove them.
The following additional packages will be installed:
libapache2-mod-php7.0
The following NEW packages will be installed:
libapache2-mod-php libapache2-mod-php7.0
0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
2 not fully installed or removed.
Need to get 1,227 kB of archives.
After this operation, 4,323 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
Get:1 http://azure.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libapache2-mod-php7.0 amd64 7.0.8-0ubuntu0.16.04.3 [1,224 kB]
Get:2 http://azure.archive.ubuntu.com/ubuntu xenial/main amd64 libapache2-mod-php all 1:7.0+35ubuntu6 [2,960 B]
Fetched 1,227 kB in 0s (3,017 kB/s)
Selecting previously unselected package libapache2-mod-php7.0.
(Reading database ... 606874 files and directories currently installed.)
Preparing to unpack .../libapache2-mod-php7.0_7.0.8-0ubuntu0.16.04.3_amd64.deb ...
Unpacking libapache2-mod-php7.0 (7.0.8-0ubuntu0.16.04.3) ...
Selecting previously unselected package libapache2-mod-php.
Preparing to unpack .../libapache2-mod-php_1%3a7.0+35ubuntu6_all.deb ...
Unpacking libapache2-mod-php (1:7.0+35ubuntu6) ...
Setting up mysql-server-5.7 (5.7.15-0ubuntu0.16.04.1) ...
Renaming removed key_buffer and myisam-recover options (if present)
ERROR: Unable to start MySQL server:
2016-10-12T01:03:05.609800Z 0 [ERROR] unknown variable 'thread_concurrency=8'
2016-10-12T01:03:05.612459Z 0 [ERROR] Aborting
Please take a look at https://wiki.debian.org/Teams/MySQL/FAQ for tips on fixing common upgrade issues.
Once the problem is resolved, run apt-get --fix-broken install to retry.
dpkg: error processing package mysql-server-5.7 (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of mysql-server:
mysql-server depends on mysql-server-5.7; however:
Package mysql-server-5.7 is not configured yet.
dpkg: error processing package mysql-server (--configure):
dependency problems - leaving unconfigured
Setting up libapache2-mod-php7.0 (7.0.8-0ubuntu0.16.04.3) ...
No apport report written because the error message indicates its a followup error from a previous failure.
Creating config file /etc/php/7.0/apache2/php.ini with new version
apache2_invoke: Enable module php7.0
Setting up libapache2-mod-php (1:7.0+35ubuntu6) ...
Errors were encountered while processing:
mysql-server-5.7
mysql-server
E: Sub-process /usr/bin/dpkg returned an error code (1)
root@JWeb:~# systemctl status mysql.service
● mysql.service - MySQL Community Server
Loaded: loaded (/lib/systemd/system/mysql.service; disabled; vendor preset: e
Active: activating (start-post) (Result: exit-code) since Wed 2016-10-12 01:0
Process: 4340 ExecStart=/usr/sbin/mysqld (code=exited, status=1/FAILURE)
Process: 4337 ExecStartPre=/usr/share/mysql/mysql-systemd-start pre (code=exit
Main PID: 4340 (code=exited, status=1/FAILURE); : 4341 (mysql-systemd-s
Tasks: 2
Memory: 324.0K
CPU: 308ms
CGroup: /system.slice/mysql.service
└─control
├─4341 /bin/bash /usr/share/mysql/mysql-systemd-start post
└─4396 sleep 1
Oct 12 01:07:26 JWeb systemd[1]: mysql.service: Service hold-off time over, sche
Oct 12 01:07:26 JWeb systemd[1]: Stopped MySQL Community Server.
Oct 12 01:07:26 JWeb systemd[1]: Starting MySQL Community Server...
Oct 12 01:07:28 JWeb systemd[1]: mysql.service: Main process exited, code=exited
lines 1-18/18 (END)
root@JWeb:~# journalctl -xe Oct 12 01:08:56 JWeb systemd[1]: mysql.service: Unit entered failed state.
Oct 12 01:08:56 JWeb systemd[1]: mysql.service: Failed with result 'exit-code'.
Oct 12 01:08:57 JWeb sshd[4776]: Failed password for root from 221.194.47.208 po
Oct 12 01:08:57 JWeb sshd[4776]: Received disconnect from 221.194.47.208 port 53
Oct 12 01:08:57 JWeb sshd[4776]: Disconnected from 221.194.47.208 port 53003 [pr
Oct 12 01:08:57 JWeb sshd[4776]: PAM 2 more authentication failures; logname= ui
Oct 12 01:08:57 JWeb systemd[1]: mysql.service: Service hold-off time over, sche
Oct 12 01:08:57 JWeb systemd[1]: Stopped MySQL Community Server.
-- Subject: Unit mysql.service has finished shutting down
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysql.service has finished shutting down.
Oct 12 01:08:57 JWeb systemd[1]: Starting MySQL Community Server...
-- Subject: Unit mysql.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- Unit mysql.service has begun starting up.
Oct 12 01:08:57 JWeb audit[4799]: AVC apparmor="DENIED" operation="open" profile
Oct 12 01:08:57 JWeb kernel: audit: type=1400 audit(1476234537.122:372): apparmo
Oct 12 01:08:57 JWeb sshd[4804]: pam_unix(sshd:auth): authentication failure; lo
Oct 12 01:08:59 JWeb systemd[1]: mysql.service: Main process exited, code=exited
Submitted by andreychek on Tue, 10/11/2016 - 21:20 Comment #17
It looks like there is a MySQL issue at the moment that is preventing things from being installed. It also prevented the MySQL upgrade from completing.
It appears to be a simple fix though -- if you look in /etc/my.cnf, do you see a line beginning with the word "thread_concurrency"?
If so, comment out or delete that, and then run this command:
dpkg --configure -a
The above command should be able to complete successfully... or if it doesn't, let us know what the output is.
Submitted by LeGiangAnh on Tue, 10/11/2016 - 22:12 Pro Licensee Comment #18
Hi,
Here is the content of that file. I guess it's not the correct one?
[mysqld]
open_files_limit = 100000
And here is the result:
root@JWeb:~# dpkg --configure -a
Setting up mysql-server-5.7 (5.7.15-0ubuntu0.16.04.1) ...
Renaming removed key_buffer and myisam-recover options (if present)
ERROR: Unable to start MySQL server:
2016-10-12T03:10:28.879324Z 0 [ERROR] unknown variable 'thread_concurrency=8'
2016-10-12T03:10:28.882244Z 0 [ERROR] Aborting
Please take a look at https://wiki.debian.org/Teams/MySQL/FAQ for tips on fixing common upgrade issues.
Once the problem is resolved, run apt-get --fix-broken install to retry.
dpkg: error processing package mysql-server-5.7 (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of mysql-server:
mysql-server depends on mysql-server-5.7; however:
Package mysql-server-5.7 is not configured yet.
dpkg: error processing package mysql-server (--configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
mysql-server-5.7
mysql-server
Submitted by andreychek on Tue, 10/11/2016 - 22:35 Comment #19
Hrm, well that's certainly odd, I was definitely expecting to see more lines there.
How about this -- we can do a search through the entire /etc directory:
find /etc | xargs grep thread_concurrency
What is the output of that command?
Submitted by LeGiangAnh on Tue, 10/11/2016 - 23:33 Pro Licensee Comment #20
Here it is:
root@JWeb:~# find /etc | xargs grep thread_concurrency
grep: /etc: Is a directory
grep: /etc/lvm: Is a directory
grep: /etc/ldap: Is a directory
grep: /etc/landscape: Is a directory
grep: /etc/samba: Is a directory
grep: /etc/samba/tls: Is a directory
grep: /etc/mailman: Is a directory
grep: /etc/mailman/en: Is a directory
grep: /etc/mailman/vi: Is a directory
grep: /etc/xdg: Is a directory
grep: /etc/xdg/autostart: Is a directory
grep: /etc/xdg/systemd: Is a directory
grep: /etc/xdg/systemd/user: Is a directory
grep: /etc/xml: Is a directory
grep: /etc/terminfo: Is a directory
grep: /etc/cron.hourly: Is a directory
grep: /etc/webalizer: Is a directory
grep: /etc/init.d: Is a directory
grep: /etc/X11: Is a directory
grep: /etc/X11/xkb: Is a directory
grep: /etc/X11/xinit: Is a directory
grep: /etc/X11/xinit/xinitrc.d: Is a directory
grep: /etc/X11/Xsession.d: Is a directory
grep: /etc/init: Is a directory
grep: /etc/dbus-1: Is a directory
grep: /etc/dbus-1/session.d: Is a directory
grep: /etc/dbus-1/system.d: Is a directory
grep: /etc/cloud: Is a directory
grep: /etc/cloud/cloud.cfg.d: Is a directory
grep: /etc/cloud/templates: Is a directory
grep: /etc/thermald: Is a directory
grep: /etc/apache2: Is a directory
grep: /etc/apache2/mods-enabled: Is a directory
grep: /etc/apache2/mods-available: Is a directory
grep: /etc/apache2/conf-enabled: Is a directory
grep: /etc/apache2/conf-available: Is a directory
grep: /etc/apache2/sites-enabled: Is a directory
grep: /etc/apache2/suexec: Is a directory
grep: /etc/apache2/sites-available: Is a directory
grep: /etc/proftpd: Is a directory
grep: /etc/proftpd/conf.d: Is a directory
grep: /etc/skel: Is a directory
grep: /etc/calendar: Is a directory
grep: /etc/opt: Is a directory
grep: /etc/opt/microsoft: Is a directory
grep: /etc/opt/microsoft/mysql-cimprov: Is a directory
grep: /etc/opt/microsoft/mysql-cimprov/conf: Is a directory
grep: /etc/opt/microsoft/scx: Is a directory
grep: /etc/opt/microsoft/scx/ssl: Is a directory
grep: /etc/opt/microsoft/scx/conf: Is a directory
grep: /etc/opt/microsoft/scx/conf/sudodir: Is a directory
grep: /etc/opt/microsoft/scx/conf/.baseconf: Is a directory
grep: /etc/opt/microsoft/apache-cimprov: Is a directory
grep: /etc/opt/microsoft/apache-cimprov/conf: Is a directory
grep: /etc/opt/omi: Is a directory
grep: /etc/opt/omi/ssl: Is a directory
grep: /etc/opt/omi/conf: Is a directory
grep: /etc/opt/omi/conf/omiregister: Is a directory
grep: /etc/opt/omi/conf/omiregister/root-apache: Is a directory
grep: /etc/opt/omi/conf/omiregister/root-scx: Is a directory
grep: /etc/opt/omi/conf/omiregister/root-omi: Is a directory
grep: /etc/opt/omi/conf/omiregister/root-mysql: Is a directory
grep: /etc/ssl: Is a directory
grep: /etc/ssl/private: Is a directory
grep: /etc/ssl/certs: Is a directory
grep: /etc/rc5.d: Is a directory
grep: /etc/postgresql: Is a directory
grep: /etc/postgresql/9.3: Is a directory
grep: /etc/postgresql/9.3/main: Is a directory
grep: /etc/postgresql/9.5: Is a directory
grep: /etc/postgresql/9.5/main: Is a directory
grep: /etc/python3.5: Is a directory
grep: /etc/logcheck: Is a directory
grep: /etc/logcheck/ignore.d.server: Is a directory
grep: /etc/logcheck/ignore.d.paranoid: Is a directory
grep: /etc/logcheck/violations.d: Is a directory
grep: /etc/logcheck/ignore.d.workstation: Is a directory
grep: /etc/cron.monthly: Is a directory
grep: /etc/newt: Is a directory
grep: /etc/byobu: Is a directory
grep: /etc/mdadm: Is a directory
grep: /etc/pm: Is a directory
grep: /etc/pm/sleep.d: Is a directory
grep: /etc/grub.d: Is a directory
grep: /etc/iproute2: Is a directory
grep: /etc/acpi: Is a directory
grep: /etc/acpi/events: Is a directory
grep: /etc/insserv: Is a directory
grep: /etc/insserv/overrides: Is a directory
grep: /etc/php: Is a directory
grep: /etc/php/7.0: Is a directory
grep: /etc/php/7.0/apache2: Is a directory
grep: /etc/php/7.0/apache2/conf.d: Is a directory
grep: /etc/php/7.0/mods-available: Is a directory
grep: /etc/php/7.0/cli: Is a directory
grep: /etc/php/7.0/cli/conf.d: Is a directory
grep: /etc/kernel: Is a directory
grep: /etc/kernel/postinst.d: Is a directory
grep: /etc/kernel/kernel: Is a directory
grep: /etc/kernel/kernel/postinst.d: Is a directory
grep: /etc/kernel/kernel/postrm.d: Is a directory
grep: /etc/kernel/postrm.d: Is a directory
grep: /etc/scponly: Is a directory
grep: /etc/postfix: Is a directory
grep: /etc/postfix/sasl: Is a directory
grep: /etc/cron.weekly: Is a directory
grep: /etc/rc2.d: Is a directory
grep: /etc/update-manager: Is a directory
grep: /etc/update-manager/release-upgrades.d: Is a directory
grep: /etc/python2.7: Is a directory
grep: /etc/resolvconf: Is a directory
grep: /etc/resolvconf/update-libc.d: Is a directory
grep: /etc/resolvconf/update.d: Is a directory
grep: /etc/resolvconf/resolv.conf.d: Is a directory
grep: /etc/resolvconf/resolv.conf.d/tail: No such file or directory
grep: /etc/default: Is a directory
grep: /etc/default/grub.d: Is a directory
grep: /etc/selinux: Is a directory
grep: /etc/profile.d: Is a directory
grep: /etc/ld.so.conf.d: Is a directory
grep: /etc/rc6.d: Is a directory
grep: /etc/cron.daily: Is a directory
grep: /etc/groff: Is a directory
grep: /etc/alternatives: Is a directory
/etc/alternatives/my.cnf:thread_concurrency = 8
grep: /etc/sensors.d: Is a directory
grep: /etc/rc3.d: Is a directory
grep: /etc/apport: Is a directory
grep: /etc/apport/blacklist.d: Is a directory
grep: /etc/update-motd.d: Is a directory
grep: /etc/vmware-tools: Is a directory
grep: /etc/vmware-tools/scripts: Is a directory
grep: /etc/vmware-tools/scripts/vmware: Is a directory
grep: /etc/ca-certificates: Is a directory
grep: /etc/ca-certificates/update.d: Is a directory
grep: /etc/ufw: Is a directory
grep: /etc/ufw/applications.d: Is a directory
grep: /etc/ufw/applications.d/apache2: Is a directory
grep: /etc/python3.4: Is a directory
grep: /etc/ppp: Is a directory
grep: /etc/ppp/ip-down.d: Is a directory
grep: /etc/ppp/peers: Is a directory
grep: /etc/ppp/resolv: Is a directory
grep: /etc/ppp/ip-up.d: Is a directory
grep: /etc/ppp/ipv6-up.d: Is a directory
grep: /etc/ppp/ipv6-down.d: Is a directory
grep: /etc/dovecot: Is a directory
grep: /etc/dovecot/private: Is a directory
grep: /etc/dovecot/conf.d: Is a directory
grep: /etc/mysql: Is a directory
grep: /etc/mysql/mysql.conf.d: Is a directory
/etc/mysql/mysql.conf.d/mysqld.cnf:#thread_concurrency = 10
/etc/mysql/my.cnf:thread_concurrency = 8
/etc/mysql/my.cnf.migrated:thread_concurrency = 8
grep: /etc/mysql/conf.d: Is a directory
grep: /etc/modules-load.d: Is a directory
grep: /etc/request-key.d: Is a directory
grep: /etc/kbd: Is a directory
grep: /etc/python: Is a directory
grep: /etc/binfmt.d: Is a directory
grep: /etc/pollinate: Is a directory
grep: /etc/rc1.d: Is a directory
grep: /etc/bash_completion.d: Is a directory
grep: /etc/rcS.d: Is a directory
grep: /etc/chatscripts: Is a directory
grep: /etc/vim: Is a directory
grep: /etc/cron.d: Is a directory
grep: /etc/php5: Is a directory
grep: /etc/php5/mods-available: Is a directory
grep: /etc/php5/cli: Is a directory
grep: /etc/php5/cgi: Is a directory
grep: /etc/modprobe.d: Is a directory
grep: /etc/rsyslog.d: Is a directory
grep: /etc/initramfs-tools: Is a directory
grep: /etc/initramfs-tools/scripts: Is a directory
grep: /etc/initramfs-tools/scripts/local-premount: Is a directory
grep: /etc/initramfs-tools/scripts/nfs-bottom: Is a directory
grep: /etc/initramfs-tools/scripts/nfs-top: Is a directory
grep: /etc/initramfs-tools/scripts/init-top: Is a directory
grep: /etc/initramfs-tools/scripts/local-bottom: Is a directory
grep: /etc/initramfs-tools/scripts/nfs-premount: Is a directory
grep: /etc/initramfs-tools/scripts/panic: Is a directory
grep: /etc/initramfs-tools/scripts/local-top: Is a directory
grep: /etc/initramfs-tools/scripts/init-bottom: Is a directory
grep: /etc/initramfs-tools/scripts/init-premount: Is a directory
grep: /etc/initramfs-tools/conf.d: Is a directory
grep: /etc/initramfs-tools/hooks: Is a directory
grep: /etc/iscsi: Is a directory
grep: /etc/pear: Is a directory
grep: /etc/sysctl.d: Is a directory
grep: /etc/insserv.conf.d: Is a directory
grep: /etc/gss: Is a directory
grep: /etc/gss/mech.d: Is a directory
grep: /etc/security: Is a directory
grep: /etc/security/limits.d: Is a directory
grep: /etc/security/namespace.d: Is a directory
grep: /etc/fonts: Is a directory
grep: /etc/fonts/conf.d: Is a directory
grep: /etc/fonts/conf.avail: Is a directory
grep: /etc/dpkg: Is a directory
grep: /etc/dpkg/origins: Is a directory
grep: /etc/dpkg/dpkg.cfg.d: Is a directory
grep: /etc/bind: Is a directory
grep: /etc/subversion: Is a directory
grep: /etc/update-notifier: Is a directory
grep: /etc/python3: Is a directory
grep: /etc/console-setup: Is a directory
grep: /etc/apparmor.d: Is a directory
grep: /etc/apparmor.d/disable: Is a directory
grep: /etc/apparmor.d/abstractions: Is a directory
grep: /etc/apparmor.d/abstractions/ubuntu-browsers.d: Is a directory
grep: /etc/apparmor.d/abstractions/lxc: Is a directory
grep: /etc/apparmor.d/abstractions/apparmor_api: Is a directory
grep: /etc/apparmor.d/tunables: Is a directory
grep: /etc/apparmor.d/tunables/home.d: Is a directory
grep: /etc/apparmor.d/tunables/xdg-user-dirs.d: Is a directory
grep: /etc/apparmor.d/tunables/multiarch.d: Is a directory
grep: /etc/apparmor.d/lxc: Is a directory
grep: /etc/apparmor.d/local: Is a directory
grep: /etc/apparmor.d/cache: Is a directory
grep: /etc/apparmor.d/force-complain: Is a directory
grep: /etc/perl: Is a directory
grep: /etc/perl/Net: Is a directory
grep: /etc/perl/XML: Is a directory
grep: /etc/perl/XML/SAX: Is a directory
grep: /etc/perl/CPAN: Is a directory
grep: /etc/dhcp: Is a directory
grep: /etc/dhcp/dhclient-enter-hooks.d: Is a directory
grep: /etc/dhcp/dhclient-exit-hooks.d: Is a directory
grep: /etc/systemd: Is a directory
grep: /etc/systemd/user: Is a directory
grep: /etc/systemd/system: Is a directory
grep: /etc/systemd/system/shutdown.target.wants: Is a directory
grep: /etc/systemd/system/sysinit.target.wants: Is a directory
grep: /etc/systemd/system/paths.target.wants: Is a directory
grep: /etc/systemd/system/sockets.target.wants: Is a directory
grep: /etc/systemd/system/clamav-daemon.socket.d: Is a directory
grep: /etc/systemd/system/getty.target.wants: Is a directory
grep: /etc/systemd/system/multi-user.target.wants: Is a directory
grep: /etc/systemd/system/graphical.target.wants: Is a directory
grep: /etc/systemd/system/default.target.wants: Is a directory
grep: /etc/systemd/system/cloud-init.target.wants: Is a directory
grep: /etc/systemd/system/timers.target.wants: Is a directory
grep: /etc/systemd/system/network-online.target.wants: Is a directory
grep: /etc/systemd/network: Is a directory
grep: /etc/awstats: Is a directory
grep: /etc/apm: Is a directory
grep: /etc/apm/event.d: Is a directory
grep: /etc/sudoers.d: Is a directory
grep: /etc/NetworkManager: Is a directory
grep: /etc/NetworkManager/dispatcher.d: Is a directory
grep: /etc/depmod.d: Is a directory
grep: /etc/polkit-1: Is a directory
grep: /etc/polkit-1/localauthority.conf.d: Is a directory
grep: /etc/polkit-1/localauthority: Is a directory
grep: /etc/polkit-1/localauthority/90-mandatory.d: Is a directory
grep: /etc/polkit-1/localauthority/30-site.d: Is a directory
grep: /etc/polkit-1/localauthority/20-org.d: Is a directory
grep: /etc/polkit-1/localauthority/10-vendor.d: Is a directory
grep: /etc/polkit-1/localauthority/50-local.d: Is a directory
grep: /etc/polkit-1/nullbackend.conf.d: Is a directory
grep: /etc/lighttpd: Is a directory
grep: /etc/lighttpd/conf-enabled: Is a directory
grep: /etc/lighttpd/conf-available: Is a directory
grep: /etc/spamassassin: Is a directory
grep: /etc/spamassassin/sa-update-hooks.d: Is a directory
grep: /etc/spamassassin/sa-update-keys: Is a directory
grep: /etc/webmin: Is a directory
grep: /etc/webmin/iscsi-tgtd: Is a directory
grep: /etc/webmin/lvm: Is a directory
grep: /etc/webmin/webmincron: Is a directory
grep: /etc/webmin/webmincron/crons: Is a directory
grep: /etc/webmin/backup-config: Is a directory
grep: /etc/webmin/sshd: Is a directory
grep: /etc/webmin/cluster-useradmin: Is a directory
grep: /etc/webmin/vgetty: Is a directory
grep: /etc/webmin/samba: Is a directory
grep: /etc/webmin/security-updates: Is a directory
grep: /etc/webmin/status: Is a directory
grep: /etc/webmin/status/services: Is a directory
grep: /etc/webmin/status/history: Is a directory
grep: /etc/webmin/cluster-copy: Is a directory
grep: /etc/webmin/heartbeat: Is a directory
grep: /etc/webmin/phpini: Is a directory
grep: /etc/webmin/cluster-passwd: Is a directory
grep: /etc/webmin/net: Is a directory
grep: /etc/webmin/servers: Is a directory
grep: /etc/webmin/sendmail: Is a directory
grep: /etc/webmin/webalizer: Is a directory
grep: /etc/webmin/package-updates: Is a directory
grep: /etc/webmin/init: Is a directory
grep: /etc/webmin/virtual-server: Is a directory
grep: /etc/webmin/virtual-server/links-cache: Is a directory
grep: /etc/webmin/virtual-server/template-scripts: Is a directory
grep: /etc/webmin/virtual-server/backups: Is a directory
grep: /etc/webmin/virtual-server/names: Is a directory
grep: /etc/webmin/virtual-server/everyone: Is a directory
grep: /etc/webmin/virtual-server/history: Is a directory
grep: /etc/webmin/virtual-server/scriptlog: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/14405233875182: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/145561016644494: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/14581039929263: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/14543470196477: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/144072525613121: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/145485940119040: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/14579243622306: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/144100547942763: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/146057346531996: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/14511053187760: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/144120875035160: Is a directory
grep: /etc/webmin/virtual-server/scriptlog/146062102117452: Is a directory
grep: /etc/webmin/virtual-server/spam: Is a directory
grep: /etc/webmin/virtual-server/spam/14405233875182: Is a directory
grep: /etc/webmin/virtual-server/spam/14405233875182/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/14405233875182/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/145561016644494: Is a directory
grep: /etc/webmin/virtual-server/spam/145561016644494/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/145561016644494/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/14581039929263: Is a directory
grep: /etc/webmin/virtual-server/spam/14581039929263/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/14581039929263/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/14543470196477: Is a directory
grep: /etc/webmin/virtual-server/spam/14543470196477/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/14543470196477/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/144120869134447: Is a directory
grep: /etc/webmin/virtual-server/spam/144120869134447/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/144120869134447/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/144099439133062: Is a directory
grep: /etc/webmin/virtual-server/spam/144099439133062/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/144099439133062/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/144120879535795: Is a directory
grep: /etc/webmin/virtual-server/spam/144120879535795/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/144120879535795/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/144072525613121: Is a directory
grep: /etc/webmin/virtual-server/spam/144072525613121/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/144072525613121/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/144101384248922: Is a directory
grep: /etc/webmin/virtual-server/spam/144101384248922/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/144101384248922/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/145485940119040: Is a directory
grep: /etc/webmin/virtual-server/spam/145485940119040/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/145485940119040/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/14579243622306: Is a directory
grep: /etc/webmin/virtual-server/spam/14579243622306/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/14579243622306/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/144100547942763: Is a directory
grep: /etc/webmin/virtual-server/spam/144100547942763/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/144100547942763/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/146057346531996: Is a directory
grep: /etc/webmin/virtual-server/spam/146057346531996/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/146057346531996/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/14511053187760: Is a directory
grep: /etc/webmin/virtual-server/spam/14511053187760/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/14511053187760/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/144120875035160: Is a directory
grep: /etc/webmin/virtual-server/spam/144120875035160/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/144120875035160/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/spam/146062102117452: Is a directory
grep: /etc/webmin/virtual-server/spam/146062102117452/sa-update-hooks.d: Is a directory
grep: /etc/webmin/virtual-server/spam/146062102117452/sa-update-keys: Is a directory
grep: /etc/webmin/virtual-server/hashpass: Is a directory
grep: /etc/webmin/virtual-server/nospam: Is a directory
grep: /etc/webmin/virtual-server/domains: Is a directory
grep: /etc/webmin/virtual-server/templates: Is a directory
grep: /etc/webmin/virtual-server/procmail: Is a directory
grep: /etc/webmin/virtual-server/plainpass: Is a directory
grep: unrecognized option '--id'
Usage: grep [OPTION]... PATTERN [FILE]...
Try 'grep --help' for more information.
Submitted by andreychek on Wed, 10/12/2016 - 00:22 Comment #21
Hmm, that search doesn't seem to have worked.
Is there a directory named "/etc/my.cnf.d/"? If so, what are it's contents?
Submitted by LeGiangAnh on Wed, 10/12/2016 - 01:55 Pro Licensee Comment #22
There isn't that file but I found that there is one in /etc/mysql/my.cnf which is a link from /etc/alternatives/my.cnf Contents of /etc/mysql/mysql.conf.d is: mysqld.cnf mysqld_safe_syslog.cnf
I modified that my.cnf file and comment this line
# thread_concurrency = 8
But the result is still:
root@JWeb:~# dpkg --configure -a
Setting up mysql-server-5.7 (5.7.15-0ubuntu0.16.04.1) ...
Renaming removed key_buffer and myisam-recover options (if present)
ERROR: Unable to start MySQL server:
2016-10-12T06:42:06.803166Z 0 [ERROR] unknown variable 'thread_concurrency=8'
2016-10-12T06:42:06.805823Z 0 [ERROR] Aborting
Please take a look at https://wiki.debian.org/Teams/MySQL/FAQ for tips on fixing common upgrade issues.
Once the problem is resolved, run apt-get --fix-broken install to retry.
dpkg: error processing package mysql-server-5.7 (--configure):
subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of mysql-server:
mysql-server depends on mysql-server-5.7; however:
Package mysql-server-5.7 is not configured yet.
dpkg: error processing package mysql-server (--configure):
dependency problems - leaving unconfigured
Errors were encountered while processing:
mysql-server-5.7
mysql-server
Updated: I was ablto start MySQL in Virtualmin dashboard and I perform the command dpkg --configure -a again and it worked!
Submitted by LeGiangAnh on Wed, 10/12/2016 - 03:12 Pro Licensee Comment #23
The MySQL upgrade was finished and started. However, I cannot open my website. It always download a "download " file: http://jskill.com/
Here is the apache2 error log:
[Wed Oct 12 06:25:04.652007 2016] [auth_digest:notice] [pid 3697] AH01757: generating secret for digest authentication ...
[Wed Oct 12 06:25:04.669787 2016] [mpm_prefork:notice] [pid 3697] AH00163: Apache/2.4.18 (Ubuntu) SVN/1.9.3 mod_fcgid/2.3.9 OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 12 06:25:04.669797 2016] [core:notice] [pid 3697] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 12 07:02:44.638068 2016] [:error] [pid 32208] [client 5.66.150.48:50142] script '/var/www/html/iapentries.php' not found or unable to stat
[Wed Oct 12 07:18:44.764799 2016] [:error] [pid 32180] [client 81.43.7.87:54341] script '/var/www/html/iapentries.php' not found or unable to stat
[Wed Oct 12 07:21:07.566412 2016] [:error] [pid 32180] [client 81.43.7.87:54358] script '/var/www/html/iapentries.php' not found or unable to stat
[Wed Oct 12 07:47:32.347425 2016] [mpm_prefork:notice] [pid 3697] AH00169: caught SIGTERM, shutting down
[Wed Oct 12 07:47:34.488243 2016] [suexec:notice] [pid 42002] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Wed Oct 12 07:47:34.491649 2016] [so:warn] [pid 42002] AH01574: module dav_module is already loaded, skipping
[Wed Oct 12 07:47:34.511235 2016] [auth_digest:notice] [pid 42004] AH01757: generating secret for digest authentication ...
[Wed Oct 12 07:47:34.534407 2016] [mpm_prefork:notice] [pid 42004] AH00163: Apache/2.4.18 (Ubuntu) SVN/1.9.3 mod_fcgid/2.3.9 OpenSSL/1.0.2g configured -- resuming normal operations
[Wed Oct 12 07:47:34.534422 2016] [core:notice] [pid 42004] AH00094: Command line: '/usr/sbin/apache2'
[Wed Oct 12 07:49:28.966378 2016] [:error] [pid 42062] [client 117.83.118.213:5034] script '/var/www/html/iapentries.php' not found or unable to stat
[Wed Oct 12 07:50:29.286205 2016] [:error] [pid 42062] [client 117.83.118.213:5922] script '/var/www/html/iapentries.php' not found or unable to stat
Submitted by andreychek on Wed, 10/12/2016 - 09:32 Comment #24
We're glad you got MySQL up and running!
Regarding your website --
I think I know what's going on there... take a look in /etc/apache2/mods-enabled/, is there a file that looks something like "php.ini", or maybe "php7.0.ini"?
If so, edit that file, and look for any line beginning with the word "SetHandler", and then comment that out.
Once that's commented out, restart Apache, and then try accessing your site again. Does it work as expected now?
Submitted by LeGiangAnh on Wed, 10/12/2016 - 20:39 Pro Licensee Comment #25
There is "php7.0.conf" file there and I found those lines. The site was able to be opened. However, there is another error in page:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache/2.4.18 (Ubuntu) Server at jskill.com Port 80
Apache error log:
[Thu Oct 13 01:33:47.728722 2016] [ssl:warn] [pid 34117] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 01:33:47.728733 2016] [ssl:warn] [pid 34117] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
[Thu Oct 13 01:33:47.785021 2016] [ssl:warn] [pid 34119] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 01:33:47.785031 2016] [ssl:warn] [pid 34119] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
[Thu Oct 13 01:33:59.178134 2016] [fcgid:warn] [pid 34127] (104)Connection reset by peer: [client 115.79.47.73:44035] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 01:33:59.178161 2016] [core:error] [pid 34127] [client 115.79.47.73:44035] End of script output before headers: index.php
[Thu Oct 13 01:33:59.547200 2016] [fcgid:warn] [pid 34194] (104)Connection reset by peer: [client 115.79.47.73:44036] mod_fcgid: error reading data from FastCGI server, referer: http://jskill.com/
[Thu Oct 13 01:33:59.547241 2016] [core:error] [pid 34194] [client 115.79.47.73:44036] End of script output before headers: index.php, referer: http://jskill.com/
[Thu Oct 13 01:34:07.214418 2016] [fcgid:warn] [pid 34127] (104)Connection reset by peer: [client 115.79.47.73:44039] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 01:34:07.214440 2016] [core:error] [pid 34127] [client 115.79.47.73:44039] End of script output before headers: index.php
[Thu Oct 13 01:34:07.412463 2016] [fcgid:warn] [pid 34129] (104)Connection reset by peer: [client 115.79.47.73:44041] mod_fcgid: error reading data from FastCGI server, referer: http://jskill.com/
[Thu Oct 13 01:34:07.412497 2016] [core:error] [pid 34129] [client 115.79.47.73:44041] End of script output before headers: index.php, referer: http://jskill.com/
[Thu Oct 13 01:34:41.606906 2016] [fcgid:warn] [pid 34248] (104)Connection reset by peer: [client 51.255.65.47:28837] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 01:34:41.606928 2016] [core:error] [pid 34248] [client 51.255.65.47:28837] End of script output before headers: index.php
Submitted by andreychek on Wed, 10/12/2016 - 21:42 Comment #26
You're receiving a fairly generic error there... I suspect CGI will produce an error message that's more helpful.
To do that, go into Server Configuration -> Website Options, and there, you can set the PHP Execution Mode to "CGI".
Try that, access your website -- and then let us know what error(s) show up in the Apache error logs for that domain.
Submitted by LeGiangAnh on Wed, 10/12/2016 - 22:29 Pro Licensee Comment #27
Website:
Not Found
The requested URL /cgi-bin/php7.0.cgi/index.php was not found on this server.
Apache error log:
[Thu Oct 13 03:08:37.032772 2016] [fcgid:warn] [pid 12171] (104)Connection reset by peer: [client 123.30.175.166:40096] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:08:37.032793 2016] [core:error] [pid 12171] [client 123.30.175.166:40096] End of script output before headers: index.php
[Thu Oct 13 03:09:49.628988 2016] [fcgid:warn] [pid 10110] (104)Connection reset by peer: [client 163.172.65.187:32642] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:09:49.629009 2016] [core:error] [pid 10110] [client 163.172.65.187:32642] End of script output before headers: index.php
[Thu Oct 13 03:10:20.981811 2016] [fcgid:warn] [pid 12348] (104)Connection reset by peer: [client 203.113.152.8:41125] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:10:20.981835 2016] [core:error] [pid 12348] [client 203.113.152.8:41125] End of script output before headers: index.php
[Thu Oct 13 03:10:21.283522 2016] [fcgid:warn] [pid 12171] (104)Connection reset by peer: [client 203.113.152.8:41151] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:10:21.283547 2016] [core:error] [pid 12171] [client 203.113.152.8:41151] End of script output before headers: index.php
[Thu Oct 13 03:13:50.717503 2016] [fcgid:warn] [pid 12172] (104)Connection reset by peer: [client 51.255.65.33:32074] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:13:50.717525 2016] [core:error] [pid 12172] [client 51.255.65.33:32074] End of script output before headers: index.php
[Thu Oct 13 03:19:30.451829 2016] [fcgid:warn] [pid 10452] (104)Connection reset by peer: [client 164.132.161.85:44850] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:19:30.451854 2016] [core:error] [pid 10452] [client 164.132.161.85:44850] End of script output before headers: index.php
[Thu Oct 13 03:22:55.525541 2016] [fcgid:warn] [pid 10450] (104)Connection reset by peer: [client 163.172.66.14:28078] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:22:55.525563 2016] [core:error] [pid 10450] [client 163.172.66.14:28078] End of script output before headers: index.php
[Thu Oct 13 03:23:24.571880 2016] [fcgid:warn] [pid 13768] (104)Connection reset by peer: [client 46.101.183.219:39186] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:23:24.571898 2016] [core:error] [pid 13768] [client 46.101.183.219:39186] End of script output before headers: index.php
[Thu Oct 13 03:23:24.734036 2016] [fcgid:warn] [pid 13986] (104)Connection reset by peer: [client 46.101.183.219:39202] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 03:23:24.734055 2016] [core:error] [pid 13986] [client 46.101.183.219:39202] End of script output before headers: index.php
[Thu Oct 13 03:27:38.614784 2016] [ssl:warn] [pid 34119] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 03:27:38.614795 2016] [ssl:warn] [pid 34119] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
Submitted by andreychek on Wed, 10/12/2016 - 22:39 Comment #28
Try running these commands, and then see if CGI works at that point:
a2enmod cgi
service apache2 restart
Submitted by LeGiangAnh on Thu, 10/13/2016 - 01:43 Pro Licensee Comment #29
Site:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache/2.4.18 (Ubuntu) Server at jskill.com Port 80
Log:
[Thu Oct 13 06:25:06.274358 2016] [ssl:warn] [pid 34119] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 06:25:06.274372 2016] [ssl:warn] [pid 34119] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
[Thu Oct 13 06:40:28.842955 2016] [ssl:warn] [pid 40464] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 06:40:28.842968 2016] [ssl:warn] [pid 40464] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
[Thu Oct 13 06:40:28.888444 2016] [ssl:warn] [pid 40466] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 06:40:28.888454 2016] [ssl:warn] [pid 40466] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
[Thu Oct 13 06:40:36.803974 2016] [cgi:error] [pid 40485] [client 115.79.47.73:34724] End of script output before headers: php7.0.cgi
[Thu Oct 13 06:40:40.623894 2016] [cgi:error] [pid 40475] [client 115.79.47.73:34727] End of script output before headers: php7.0.cgi
[Thu Oct 13 06:40:42.260437 2016] [cgi:error] [pid 40472] [client 115.79.47.73:34728] End of script output before headers: php7.0.cgi
[Thu Oct 13 06:41:25.075019 2016] [cgi:error] [pid 40472] [client 115.79.47.73:34759] End of script output before headers: php7.0.cgi
Submitted by andreychek on Thu, 10/13/2016 - 09:39 Comment #30
It almost seems like PHP in general isn't working properly at the moment -- so maybe the next step is to test PHP.
First, what output do you receive if you run these two commands:
php -v
php-cgi -v
Submitted by LeGiangAnh on Thu, 10/13/2016 - 10:25 Pro Licensee Comment #31
Hi,
root@JWeb:~# php -v
PHP 7.0.8-0ubuntu0.16.04.3 (cli) ( NTS )
Copyright (c) 1997-2016 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2016 Zend Technologies
with Zend OPcache v7.0.8-0ubuntu0.16.04.3, Copyright (c) 1999-2016, by Zend Technologies
root@JWeb:~# php-cgi -v
The program 'php-cgi' is currently not installed. You can install it by typing:
apt install php7.0-cgi
root@JWeb:~#
Then I installed apt install php7.0-cgi but the issue is still the same.
root@JWeb:~# php-cgi -v
PHP 7.0.8-0ubuntu0.16.04.3 (cgi-fcgi)
Copyright (c) 1997-2016 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2016 Zend Technologies
with Zend OPcache v7.0.8-0ubuntu0.16.04.3, Copyright (c) 1999-2016, by Zend Technologies
Then I installed:
apt-get install php-mysql
And
sudo apt-get install php-curl
After restarting Apache, some of my sites work back. But jskill.com is still the same. log:
[Thu Oct 13 15:24:18.998350 2016] [core:error] [pid 3885] [client 115.73.29.184:3952] End of script output before headers: test.php
[Thu Oct 13 15:24:19.256643 2016] [fcgid:warn] [pid 3886] (104)Connection reset by peer: [client 115.73.29.184:3960] mod_fcgid: error reading data from FastCGI server, referer: http://jskill.com/test.php
[Thu Oct 13 15:24:19.256695 2016] [core:error] [pid 3886] [client 115.73.29.184:3960] End of script output before headers: index.php, referer: http://jskill.com/test.php
[Thu Oct 13 15:24:20.105604 2016] [fcgid:warn] [pid 3909] (104)Connection reset by peer: [client 115.73.29.184:3959] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 15:24:20.105660 2016] [core:error] [pid 3909] [client 115.73.29.184:3959] End of script output before headers: index.php
[Thu Oct 13 15:24:21.321877 2016] [fcgid:warn] [pid 3884] (104)Connection reset by peer: [client 115.73.29.184:3964] mod_fcgid: error reading data from FastCGI server, referer: http://jskill.com/
[Thu Oct 13 15:24:21.321926 2016] [core:error] [pid 3884] [client 115.73.29.184:3964] End of script output before headers: index.php, referer: http://jskill.com/
[Thu Oct 13 15:24:38.905691 2016] [ssl:warn] [pid 2232] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 15:24:38.905702 2016] [ssl:warn] [pid 2232] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
[Thu Oct 13 15:24:45.749233 2016] [cgi:error] [pid 4475] [client 115.73.29.184:3996] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:24:46.035326 2016] [cgi:error] [pid 4476] [client 115.73.29.184:3997] End of script output before headers: php7.0.cgi, referer: http://jskill.com/
[Thu Oct 13 15:24:51.317960 2016] [cgi:error] [pid 4508] [client 115.73.29.184:3998] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:24:51.959240 2016] [cgi:error] [pid 4507] [client 115.73.29.184:4001] End of script output before headers: php7.0.cgi, referer: http://jskill.com/test.
[Thu Oct 13 15:24:54.101256 2016] [cgi:error] [pid 4475] [client 115.73.29.184:4002] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:24:54.405623 2016] [cgi:error] [pid 4474] [client 115.73.29.184:4004] End of script output before headers: php7.0.cgi, referer: http://jskill.com/test.php
Submitted by andreychek on Thu, 10/13/2016 - 10:13 Comment #32
What is the output of this command -- this will ensure that CGI is enabled:
ls /etc/apache2/mods-enabled
If you do see "cgi" in there, can you look at the domain's Apache error log again to ensure that there isn't any additional error output?
Also, one other thing.
Just to rule out other issues -- could you create a file named "test.php" in this domain's public_html folder, and in that file, add the following:
<?php phpinfo(); ?>
Then, try accessing that test.php file in your browser -- what happens when you do that, do you receive an error, or do you see the phpinfo output?
Submitted by LeGiangAnh on Thu, 10/13/2016 - 10:26 Pro Licensee Comment #33
Hi,
As I mentioned above, some of my sites were back like this: http://hero.jskill.com/ But there are some one displaying blank content like this: http://lamgame.vn/
Here is the list:
root@JWeb:~# ls /etc/apache2/mods-enabled
access_compat.load autoindex.load filter.load proxy.load
actions.conf cgi.load mime.conf rewrite.load
actions.load dav_fs.conf mime.load setenvif.conf
alias.conf dav_fs.load mpm_prefork.conf setenvif.load
alias.load dav.load mpm_prefork.load slotmem_shm.load
auth_basic.load dav_svn.conf negotiation.conf socache_shmcb.load
auth_digest.load dav_svn.load negotiation.load ssl.conf
authn_core.load deflate.conf php7.0.conf ssl.load
authn_file.load deflate.load php7.0.load status.conf
authz_core.load dir.conf proxy_balancer.conf status.load
authz_host.load dir.load proxy_balancer.load suexec.load
authz_svn.load env.load proxy.conf
authz_user.load fcgid.conf proxy_connect.load
autoindex.conf fcgid.load proxy_http.load
I cannot run: http://jskill.com/test.php although there is that file in the directort
Apache log
[Thu Oct 13 15:24:18.998350 2016] [core:error] [pid 3885] [client 115.73.29.184:3952] End of script output before headers: test.php
[Thu Oct 13 15:24:19.256643 2016] [fcgid:warn] [pid 3886] (104)Connection reset by peer: [client 115.73.29.184:3960] mod_fcgid: error reading data from FastCGI server, referer: http://jskill.com/test.php
[Thu Oct 13 15:24:19.256695 2016] [core:error] [pid 3886] [client 115.73.29.184:3960] End of script output before headers: index.php, referer: http://jskill.com/test.php
[Thu Oct 13 15:24:20.105604 2016] [fcgid:warn] [pid 3909] (104)Connection reset by peer: [client 115.73.29.184:3959] mod_fcgid: error reading data from FastCGI server
[Thu Oct 13 15:24:20.105660 2016] [core:error] [pid 3909] [client 115.73.29.184:3959] End of script output before headers: index.php
[Thu Oct 13 15:24:21.321877 2016] [fcgid:warn] [pid 3884] (104)Connection reset by peer: [client 115.73.29.184:3964] mod_fcgid: error reading data from FastCGI server, referer: http://jskill.com/
[Thu Oct 13 15:24:21.321926 2016] [core:error] [pid 3884] [client 115.73.29.184:3964] End of script output before headers: index.php, referer: http://jskill.com/
[Thu Oct 13 15:24:38.905691 2016] [ssl:warn] [pid 2232] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 15:24:38.905702 2016] [ssl:warn] [pid 2232] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
[Thu Oct 13 15:24:45.749233 2016] [cgi:error] [pid 4475] [client 115.73.29.184:3996] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:24:46.035326 2016] [cgi:error] [pid 4476] [client 115.73.29.184:3997] End of script output before headers: php7.0.cgi, referer: http://jskill.com/
[Thu Oct 13 15:24:51.317960 2016] [cgi:error] [pid 4508] [client 115.73.29.184:3998] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:24:51.959240 2016] [cgi:error] [pid 4507] [client 115.73.29.184:4001] End of script output before headers: php7.0.cgi, referer: http://jskill.com/test.
[Thu Oct 13 15:24:54.101256 2016] [cgi:error] [pid 4475] [client 115.73.29.184:4002] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:24:54.405623 2016] [cgi:error] [pid 4474] [client 115.73.29.184:4004] End of script output before headers: php7.0.cgi, referer: http://jskill.com/test.php
Submitted by andreychek on Thu, 10/13/2016 - 10:46 Comment #34
If that test.php script doesn't work, there's definitely something very odd going on. That script is as simple a PHP app as one can have.
It looks like this particular domain is using FCGID to process that request.
And while that should work, I'm wondering if FCGID is part of the problem you're experiencing.
Could you try changing the jskill.com domain to use CGI as well? I'm curious if using CGI makes any difference at all for the test.php script.
In general, CGI produces much better error messages.
Submitted by LeGiangAnh on Thu, 10/13/2016 - 11:25 Pro Licensee Comment #35
Hi,
Actually I used CGI before. I just tried to switch back to see whether there is difference.
Submitted by LeGiangAnh on Thu, 10/13/2016 - 11:26 Pro Licensee Comment #36
[Thu Oct 13 15:53:05.235802 2016] [ssl:warn] [pid 8730] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
[Thu Oct 13 15:53:07.393355 2016] [cgi:error] [pid 8737] [client 115.73.29.184:5271] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:53:07.464045 2016] [cgi:error] [pid 8738] [client 164.132.161.5:55631] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:53:07.777581 2016] [cgi:error] [pid 8735] [client 115.73.29.184:5272] End of script output before headers: php7.0.cgi, referer: http://jskill.com/
[Thu Oct 13 15:54:32.630576 2016] [cgi:error] [pid 8736] [client 163.172.64.227:50690] End of script output before headers: php7.0.cgi
[Thu Oct 13 15:55:07.681081 2016] [cgi:error] [pid 8761] [client 180.76.15.161:28541] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:03:20.364405 2016] [cgi:error] [pid 8735] [client 51.255.65.91:25736] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:05:09.929382 2016] [cgi:error] [pid 8735] [client 115.73.29.184:5999] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:05:10.234744 2016] [cgi:error] [pid 8736] [client 115.73.29.184:6000] End of script output before headers: php7.0.cgi, referer: http://jskill.com/
[Thu Oct 13 16:07:41.827801 2016] [cgi:error] [pid 8736] [client 46.155.29.24:59730] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:07:43.149001 2016] [cgi:error] [pid 8761] [client 46.155.29.24:59716] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:11:46.267477 2016] [cgi:error] [pid 9801] [client 141.212.122.96:15213] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:13:57.846952 2016] [cgi:error] [pid 9814] [client 66.249.64.174:57171] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:15:52.242342 2016] [cgi:error] [pid 10367] [client 220.181.108.120:34662] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:17:44.309055 2016] [cgi:error] [pid 10502] [client 77.75.76.172:14684] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:17:52.247710 2016] [cgi:error] [pid 10502] [client 31.202.247.253:56415] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:19:51.235723 2016] [cgi:error] [pid 8763] [client 163.172.66.6:39756] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:22:12.738633 2016] [cgi:error] [pid 10368] [client 51.255.65.49:26483] End of script output before headers: php7.0.cgi
[Thu Oct 13 16:23:33.843836 2016] [cgi:error] [pid 11293] [client 42.236.10.71:13900] End of script output before headers: php7.0.cgi, referer: http://jskill.com/
[Thu Oct 13 16:25:59.439145 2016] [cgi:error] [pid 11291] [client 163.172.65.24:28720] End of script output before headers: php7.0.cgi
Submitted by andreychek on Thu, 10/13/2016 - 11:38 Comment #37
For one of the domain's that's working properly, what is the PHP Execution Mode that the domain is using?
Submitted by LeGiangAnh on Thu, 10/13/2016 - 12:28 Pro Licensee Comment #38
Hi. It's FCGId
Submitted by andreychek on Thu, 10/13/2016 - 13:19 Comment #39
Hrm, that's very puzzling!
Does mod_php work, out of curiosity?
Submitted by LeGiangAnh on Thu, 10/13/2016 - 13:25 Pro Licensee Comment #40
Hi,
It seems that there isn't that mode. https://db.tt/U9LZBIc6
Thanks, Anh
Submitted by andreychek on Thu, 10/13/2016 - 13:51 Comment #41
Hrm, that's all very strange. I'm not currently sure what's going on there... I've never seen a case where PHP works for some domains and not others like that.
While I'm thinking about what might be going on there, I'll ask another question -- is the rest of your server working as expected, or are you seeing any other issues?
Submitted by LeGiangAnh on Thu, 10/13/2016 - 20:59 Pro Licensee Comment #42
Hi. I checked and only jskil.com has the issue. Maybe it relates to the SSL issue in the log?
[Thu Oct 13 15:24:38.905691 2016] [ssl:warn] [pid 2232] AH01906: jskill.com:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Oct 13 15:24:38.905702 2016] [ssl:warn] [pid 2232] AH01909: jskill.com:443:0 server certificate does NOT include an ID which matches the server name
Submitted by andreychek on Thu, 10/13/2016 - 21:19 Comment #43
I wish it were that simple... but unfortunately those SSL errors are actually normal.
That gives me an idea though... maybe we can just try having it re-generate the Apache config for that domain. Disabling, and then re-enabling, the "Apache website" feature in Virtualmin's "Edit Virtual Server" section would do that.
Does that domain have an SSL certificate though? If so, I believe you'd have to re-add those afterwards, so you may want to keep a copy of the contents of your ssl.cert and ssl.key files located in the home directory.
Submitted by LeGiangAnh on Thu, 10/13/2016 - 21:26 Pro Licensee Comment #44
No we don't use SSL for this domain. Let me make a try.
Submitted by LeGiangAnh on Fri, 10/14/2016 - 03:19 Pro Licensee Comment #45
It didn't work Andreycheck
Submitted by andreychek on Fri, 10/14/2016 - 10:16 Comment #46
Is there by chance a .htaccess file in the public_html folder for that domain? If so, can you paste it's contents here?
Submitted by LeGiangAnh on Fri, 10/14/2016 - 10:23 Pro Licensee Comment #47
Hi.
##
# @package Joomla
# @copyright Copyright (C) 2005 - 2014 Open Source Matters. All rights reserved.
# @license GNU General Public License version 2 or later; see LICENSE.txt
##
##
# READ THIS COMPLETELY IF YOU CHOOSE TO USE THIS FILE!
#
# The line just below this section: 'Options +FollowSymLinks' may cause problems
# with some server configurations. It is required for use of mod_rewrite, but may already
# be set by your server administrator in a way that dissallows changing it in
# your .htaccess file. If using it causes your server to error out, comment it out (add # to
# beginning of line), reload your site in your browser and test your sef url's. If they work,
# it has been set by your server administrator and you do not need it set here.
##
## Can be commented out if causes errors, see notes above.
# Options +FollowSymLinks
## Mod_rewrite in use.
RewriteEngine On
## Begin - Rewrite rules to block out some common exploits.
# If you experience problems on your site block out the operations listed below
# This attempts to block the most common type of exploit `attempts` to Joomla!
#
# Block out any script trying to base64_encode data within the URL.
RewriteCond %{QUERY_STRING} base64_encode[^(]*\([^)]*\) [OR]
# Block out any script that includes a <script> tag in URL.
RewriteCond %{QUERY_STRING} (<|%3C)([^s]*s)+cript.*(>|%3E) [NC,OR]
# Block out any script trying to set a PHP GLOBALS variable via URL.
RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR]
# Block out any script trying to modify a _REQUEST variable via URL.
RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2})
# Return 403 Forbidden header and show the content of the root homepage
RewriteRule .* index.php [F]
#
## End - Rewrite rules to block out some common exploits.
## Begin - Custom redirects
#
# If you need to redirect some pages, or set a canonical non-www to
# www redirect (or vice versa), place that code here. Ensure those
# redirects use the correct RewriteRule syntax and the [R=301,L] flags.
#
## End - Custom redirects
##
# Uncomment following line if your webserver's URL
# is not directly related to physical file paths.
# Update Your Joomla! Directory (just / for root).
##
RewriteBase /
## Begin - Joomla! core SEF Section.
#
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
#
# If the requested path and file is not /index.php and the request
# has not already been internally rewritten to the index.php script
RewriteCond %{REQUEST_URI} !^/index\.php
# and the requested path and file doesn't directly match a physical file
RewriteCond %{REQUEST_FILENAME} !-f
# and the requested path and file doesn't directly match a physical folder
RewriteCond %{REQUEST_FILENAME} !-d
# internally rewrite the request to the index.php script
RewriteRule .* index.php [L]
#
## End - Joomla! core SEF Section.
RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ http://%1/$1 [R=301,L]
Submitted by andreychek on Fri, 10/14/2016 - 10:50 Comment #48
Hmm, I can't determine at a glance if anything in that might be causing a problem... just for testing purposes, could you rename that to something like .htaccess.orig -- and then try accessing the test.php file that we created earlier?
I'm curious if the test.php works properly at that point.
Submitted by LeGiangAnh on Fri, 10/14/2016 - 12:01 Pro Licensee Comment #49
Hi. Still cannot access that domain. I have a backup of this site before I upgrade Ubuntu and PHP. Should I restore it?
Submitted by LeGiangAnh on Fri, 10/14/2016 - 12:01 Pro Licensee Comment #50
Hi. Still cannot access that domain. I have a backup of this site before I upgrade Ubuntu and PHP. Should I restore it?
Submitted by andreychek on Fri, 10/14/2016 - 13:21 Comment #51
It's possible that somehow something with that got corrupted; so yeah maybe trying a backup of that domain would help. Let us know what happens after doing that.
Submitted by LeGiangAnh on Sat, 10/15/2016 - 01:53 Pro Licensee Comment #52
Hi,
Yes it works! Thank you so much.
Submitted by andreychek on Sat, 10/15/2016 - 08:43 Comment #53
That's fantastic!
I'm not quite sure what might have gone awry with that, but I'm glad to hear using the backup helped.
Is everything else working as expected now that you've upgraded? Is there anything else we can assist with?