Submitted by VirtualNoob on Tue, 07/12/2016 - 02:58
Hi, please could you cancel the automatic renewal of our Cloudmin license ref: 5562015
Thanks.
Status:
Closed (fixed)
Hi, please could you cancel the automatic renewal of our Cloudmin license ref: 5562015
Thanks.
Comments
Submitted by andreychek on Tue, 07/12/2016 - 09:22 Comment #1
Howdy -- just to clarify, are you looking to cancel the license, or just the automatic renewal?
Submitted by VirtualNoob on Wed, 07/13/2016 - 08:15 Comment #2
I don't need the license, so if you can cancel and credit that would be awesome. However, I did buy an annual license and understand if this isn't possible.
Either way I'd still like to cancel the auto-renewal.
Cheers
Submitted by andreychek on Wed, 07/13/2016 - 09:22 Comment #3
Howdy -- no problem, I've cancelled your license and issued a refund.
Thanks for giving Cloudmin a try!
Submitted by VirtualNoob on Thu, 07/14/2016 - 11:06 Comment #4
That's awesome. Thanks so much for the excellent customer support.
We've used Cloudmin in the past and it is great. The main reason we don't need it now is that we're now using HyperV virtualisation rather than our previous CentOS KVM framework. The management of VMs via Cloudmin is therefore no longer needed.
Cheers again