Submitted by mpkossen on Wed, 03/30/2016 - 12:38
Hi guys,
I would like to cancel the Cloudmin license in my account. My intention was to just do a test run with the Pro version for a comparison. Now that that is over, I have no need for the license anymore. As I read somewhere that canceling the license myself is not yet an option, I'm using this ticket to do that.
Thanks in advance for your help!
Kind regards,
Maarten
Status:
Closed (fixed)
Comments
Submitted by mpkossen on Wed, 03/30/2016 - 12:40 Comment #1
And with the risk of making this more complicated, I just noticed a double credit card charge for the mentioned Cloudmin license. One on March 25 and one on March 27. If you guys could have a look at that as well it'd be awesome.
Submitted by andreychek on Wed, 03/30/2016 - 12:43 Comment #2
Howdy -- no problem!
I've issued you a refund for this month, and cancelled your license.
Feel free to let us know if you have any other questions.
Thanks for giving Cloudmin a try!
Submitted by andreychek on Wed, 03/30/2016 - 12:48 Comment #3
Just to clarify, I refunded both of the payments you referenced above.
Submitted by mpkossen on Wed, 03/30/2016 - 13:57 Comment #4
Oh wow, that's great service, thank you! I appreciate the quick reply as well, thanks!
Submitted by jamesvp23 on Fri, 04/01/2016 - 23:47 Comment #5
These guys are truly the best of the best and love what they do