can't log in into the virtual server https://new.mydomain.com:10000/

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Howdy -- it looks like you're using Virtualmin GPL there. You'd actually want to use the Forums for support. Or if you're interested in using the premium support here, you can always purchase a support incident here:

https://www.virtualmin.com/buy/support

Which ever you go with, whether you're posting a new thread in the Forums, or you've purchased a premium support incident, what we'd need to know to help are --

What user are you trying to log in as, and what error do you get when trying?

Is this a new installation? Or is this an existing installation that you just began to have problems with?

How did you perform your initial Virtualmin install?

And lastly, what distro/version are you using?