http://SERIALNUMBER:LICENSEKEY@software.virtualmin.com error

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#1 Thu, 01/14/2016 - 06:24
applejack

http://SERIALNUMBER:LICENSEKEY@software.virtualmin.com error

Just tried updating packages and got the error below.

http://SERIALNUMBER:LICENSEKEY@software.virtualmin.com/gpl/rhel/6/x86_64... [Errno 12] Timeout on http://SERIALNUMBER:LICENSEKEY@software.virtualmin.com/gpl/rhel/6/x86_64... (28, 'connect() timed out!')
Trying other mirror.
Error: Cannot retrieve repository metadata (repomd.xml) for repository: virtualmin. Please verify its path and try again

Thu, 01/14/2016 - 14:57
andreychek

Howdy,

It sounds like your server is having problems communicating with the Virtualmin software repository.

What output do you receive if you run this command:

host software.virtualmin.com

The repository is online now, so I'm curious if maybe it's getting an incorrect IP address during that DNS lookup.

-Eric

Thu, 01/14/2016 - 16:46
crewmark

Just logging into Virtualmin I get the following warning:
An error occurred checking the licence : SQL failed : SELECT command denied to user 'licence.virtualm'@'108.60.199.117' for table 'serial_ips'
The IP address matches the one received from the host software.virtualmin.com cmd

Thu, 01/14/2016 - 16:59
andreychek

Joe tells me he knows why that's happening, and it should be fixed shortly. Sorry for the trouble, and thanks for letting us know!

-Eric

Fri, 01/15/2016 - 10:57
applejack

I have 2 servers One CentOS 5 the other CentOS 6. The updates to Virtualmin 5 only show on the CentOS 5 server but fail on install.

http://software.virtualmin.com/gpl/rhel/5/x86_64/repodata/repomd.xml: [Errno 12] Timeout: Trying other mirror. http://software.virtualmin.com/gpl/universal/repodata/repomd.xml: [Errno 12] Timeout: Trying other mirror. Setting up Install Process Resolving Dependencies --> Running transaction check ---> Package usermin.noarch 0:1.690-1 set to be updated http://software.virtualmin.com/gpl/rhel/5/x86_64/repodata/filelists.xml.gz: [Errno 12] Timeout: Trying other mirror. Error: failure: repodata/filelists.xml.gz from virtualmin: [Errno 256] No more mirrors to try. You could try using --skip-broken to work around the problem

Fri, 01/15/2016 - 14:25 (Reply to #5)
Joe
Joe's picture

I'm not sure what to make of that one. I'm able to reach the server with that URL, and it works fine. I'm guessing (hoping) it was a temporary thing...maybe try again?

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Sat, 01/16/2016 - 06:27
applejack

Now neither server is returning any package updates, both are running VM 4.18 gpl

In virtualmin.repo

baseurl=http://software.virtualmin.com/gpl/rhel/$releasever/$basearch/

Which I presume is correct ?

$ host software.virtualmin.com

$ software.virtualmin.com has address 108.60.199.107

$ software.virtualmin.com mail is handled by 5 mail.software.virtualmin.com.

wget http://software.virtualmin.com/gpl/rhel/5/x86_64/repodata/repomd.xml --2016-01-16 12:20:09-- http://software.virtualmin.com/gpl/rhel/5/x86_64/repodata/repomd.xml Resolving software.virtualmin.com... 108.60.199.107 Connecting to software.virtualmin.com|108.60.199.107|:80... failed: Connection timed out.

ping 108.60.199.107 PING 108.60.199.107 (108.60.199.107) 56(84) bytes of data. --- 108.60.199.107 ping statistics --- 81 packets transmitted, 0 received, 100% packet loss, time 80124ms

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