License Upgrade

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#1 Mon, 10/20/2014 - 19:03
rthomas

License Upgrade

Just purchased an upgrade from 10 to 50 users. It shows in my licenses but does not show on our server

Mon, 10/20/2014 - 22:15
andreychek

Howdy,

Hmm, it actually looks like you purchased a full Virtualmin 50 license, rather than just an upgrade.

Are you simply hoping to upgrade from a Virtualmin 10 to a Virtualmin 50?

If so, that would only cost $50, rather than the $149 you had spent.

If you like, I can convert your Virtualmin 10 to a Virtualmin 50, and also apply 2 years of renewals to it.

Alternatively, we could refund you for the Virtualmin 50 license, and you could instead purchase a Virtualmin 50 upgrade for $50.

-Eric

Tue, 10/21/2014 - 01:19
rthomas

Just apply it...

Tue, 10/21/2014 - 09:31
andreychek

Okay, I applied your upgrade, and then extended your licence by 2 years and a few months.

Thanks for using Virtualmin!

-Eric

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