Issue restoring backup

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#1 Fri, 01/03/2014 - 08:39

pixel_paul

Issue restoring backup

I'm trying to restore a backup from a Virtualmin Pro installation to a Virtualmin GPL installation to retrieve some files, however when I try and run the restore, I get an error message referring to Reseller accounts (I have a few accounts on the Pro install).

Can I not restore from Pro to GPL if reseller account is present?

Thanks,

Paul

#2 Fri, 01/03/2014 - 09:52

andreychek

Howdy,

Hmm, are you restoring a backup of a Virtual Server, or is it the "virtualmin.tar.gz" backup file that you're restoring?

-Eric

#3 Fri, 01/03/2014 - 10:52 (Reply to #2)

pixel_paul

Hi Eric,

Its a backup of a Virtual Server.

One thing to add is that it is a sub domain, so i have created the top level domain and now the error message is related only to the missing reseller account.

Paul

#4 Mon, 01/06/2014 - 02:59 (Reply to #3)

pixel_paul

Am I missing something crucially obvious here?

I am still encountering this error on restore.

#5 Mon, 01/06/2014 - 12:28

andreychek

I'll talk to Jamie about that... it may not be possible to restore a Virtual Server that has reseller info in it on a Virtualmin GPL server. Jamie may know of a workaround though, I'll let you know what he says.

-Eric

#6 Mon, 01/06/2014 - 12:29

andreychek

Also, note that if you just need some files, you could always just manually untar the backup file.

-Eric

#7 Tue, 01/07/2014 - 04:09 (Reply to #6)

pixel_paul

Hi Eric,

I have tried that but all that appears inside the tar file is loads of folders, and trying to find the correct folder is difficult. Unless I'm doing something incorrectly?

Paul

#8 Tue, 01/07/2014 - 10:00 (Reply to #7)

andreychek

Howdy,

You should see all the folders that were part of your Virtual Server... for example, the public_html folder.

If the file you wanted was within the public_html folder, you could untar the backup file, and then go into the public_html folder to find your file.

If you have your backup file in a temporary directory, and it's named "domain.tar.gz", you can untar it by typing "tar zxvf domain.tar.gz". All the files and directories within that will start appearing in your current directory.

-Eric

#9 Mon, 01/06/2014 - 12:51

andreychek

Okay, Jamie tells me it should work if you restore it via the command line.

You can use the "virtualmin restore-domain" command, and just make sure you pass in the "--skip-warnings" flag as a parameter.

-Eric

#10 Tue, 01/07/2014 - 04:09 (Reply to #9)

pixel_paul

Thanks Eric, I will try this.

Paul

#11 Sun, 01/12/2014 - 11:35

Chris_C

Any results Pixel_paul ? I'm facing the similar issue restoring backups of domains.

#12 Tue, 01/14/2014 - 08:42 (Reply to #11)

pixel_paul

Have you tried using the command line to do the restore as suggested by eric?

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