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vtigercrm script isue with utf-8

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#1 Thu, 12/20/2012 - 15:10

midol

vtigercrm script isue with utf-8

I've run the vtigercrm install script in VMPro current and in subsequent configuration I'm getting a message that the collation order in mysql needs to be utf-8. But it looks like the order is already utf-8. Is this a known issue?

dave

#2 Thu, 12/20/2012 - 17:06

andreychek

Howdy,

What is the exact error that you're receiving? And where do you see that error (in a browser, in the logs, etc)?

-Eric

#3 Fri, 12/21/2012 - 11:35 (Reply to #2)

midol

in a config screen titled vtiger crm version 5

Unable to connect to database Server. Invalid mySQL Connection Parameters specified

and

in database configuration box

Database Type mysql Database Name vtigercrm540 Database UTF-8 Support Not Enabled

and a link to more information which shows:

error 404: not found, and a url that seems as if it should be pointing to a .pdf

Dave

#4 Sat, 01/05/2013 - 21:28 (Reply to #3)

sapmin

Disregard the UTF message and correct your server settings. I had the same issue. Change server to localhost and all worked fine.

-Kevin

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