Trouble getting AWStats and Webalizer to work

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#1 Mon, 11/12/2012 - 20:15
mikerobinson

Trouble getting AWStats and Webalizer to work

I am running Debian 6 and it appears that AWStats is not working for any domains on my server. For the domains that it is enabled, I can see the following in cron for all enabled domains:

/etc/webmin/virtualmin-awstats/awstats.pl domain.com

However that command appears to do nothing. Executing it from the command line produces no output at all. /var/log/virtualmin/domain.com_access_log appears to be populated correctly when visiting the site. How can I debug this?

Tue, 11/13/2012 - 20:31
mikerobinson

I noticed that Webalizer doesn't appear to be working either, so perhaps it is something common to both programs that is causing this. I've updated the title.

Tue, 11/13/2012 - 22:49
andreychek

Howdy,

Do you see the same thing when running the Webalizer cron job on the command line -- that it hangs there for a few moments, then goes back to the command line with no errors?

What do you see when you go into awstats or webalizer -- do you get an error of some sort? Or does it just not show any stats?

-Eric

Wed, 11/14/2012 - 16:59
mikerobinson

Hi Eric,

Executing the command in the AWStats cron job produces no output whatsoever. It just hangs for about 3-4 seconds and goes back to the command line. The same goes with the cron job for webalizer.

I also don't see any errors in either awstats or webalizer, just no stats since about June, which was just before I switched to this server.

Mike

Thu, 11/29/2012 - 22:20
mikerobinson

Bump

Thu, 01/03/2013 - 19:50
mikerobinson

I tried everything I could possibly imagine to get it to work. All config files appeared to be correct. Everything pointed to the correct paths, log formats matched up, permissions were all good. Finally I issued a reinstall of awstats and now it appears to be working.

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