Domains using non-default IP don't deliver emails when sent from scripts such as contact forms, need help...

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#1 Thu, 06/21/2012 - 12:29
s3w47m88

Domains using non-default IP don't deliver emails when sent from scripts such as contact forms, need help...

I'm new to Virtualmin and Webmin, and I recently migrated four working websites that have a unique IP and SSL certificate to my server. After doing so I discovered that any forms on these websites, such as a contact form, no longer deliver email messages as they should.

Someone mentioned that this is a known and common issue with Apache configurations in Virtualmin/Webmin but didn't offer a solution or any further explanation. Can anyone help me? Thank you!

Thu, 06/21/2012 - 13:00
andreychek

Howdy,

Hmm, I'm not entirely certain what might cause that, but I suspect the logs could point us in the right direction.

What do you see in the Apache logs, $HOME/logs/error_log -- as well as the email logs, /var/log/maillog or /var/log/mail.log, when trying to send an email from your contact forms?

-Eric

Thu, 06/21/2012 - 15:53
s3w47m88

Thanks for the reply Eric.

I was able to deliver a message successfully to the email address gordon@.com (I've omitted the actual domains), but when I tried to send the same message, through the same system/script, to spencerhill@.com it didn't work. Both emails are on separate domains, mine is the spencer* and it's a Google Apps account.

"Jun 21 20:01:01 localhost postfix/smtp[7471]: 26B2A801FB: to=<gordon@.com>, relay=smtp.secureserver.net[72.167.238.201]:25, delay=1.2, delays=0.06/0.01/0.61/0.55, dsn=2.0.0, status=sent (250 ok: Message 1787251816 accepted) Jun 21 20:01:01 localhost postfix/qmgr[1269]: 26B2A801FB: removed Jun 21 20:12:11 localhost postfix/qmgr[1269]: 783B7801F4: from=qey62jn2@www.theportlandco.com, size=1015, nrcpt=1 (queue active) Jun 21 20:12:32 localhost postfix/smtp[9306]: connect to test.com[50.23.225.49]:25: Connection timed out Jun 21 20:12:32 localhost postfix/smtp[9306]: 783B7801F4: to=test@test.com, relay=none, delay=109716, delays=109695/0.02/21/0, dsn=4.4.1, status=deferred (connect to test.com[50.23.225.49]:25: Connection timed out) Jun 21 20:13:08 localhost postfix/pickup[32361]: DF0B8801FB: uid=1088 from= Jun 21 20:13:08 localhost postfix/cleanup[9434]: DF0B8801FB: message-id=f821556c9ad7651db48a325a088dfc96@www.woodburncompanystores.com Jun 21 20:13:08 localhost postfix/qmgr[1269]: DF0B8801FB: from=qey62jn2@www.theportlandco.com, size=764, nrcpt=1 (queue active) Jun 21 20:13:08 localhost postfix/error[9435]: DF0B8801FB: to=<spencerhill@.com>, relay=none, delay=0.04, delays=0.02/0.01/0/0.01, dsn=5.0.0, status=bounced (User unknown in virtual alias table)"

Thu, 06/21/2012 - 16:53
s3w47m88

So it appears that mail IS being delivered from all domains and IP's on the server. However, it's NOT being delivered to some addresses. For example, I submitted a contact form that emailed my Google Apps account, but not my private email server.

Any thoughts?

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