Postfix Error 554 5.7.1 <recipient@theirdomain.com>: Relay access denied

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#1 Mon, 02/07/2011 - 20:58
canemanim

Postfix Error 554 5.7.1 <recipient@theirdomain.com>: Relay access denied

Hi, I can't seem to get any email to send out using Postfix. I am using Virtualmin on a CentOS 5.5 32 bit OS. I am trying to mail to a VPS using a desktop app. I haven't done any modifications to Virtualmin or Postfix, except that I could not connect using port 25, so I added port 2525 in the master.cf file. I don't know how to access the Postfix logs, but here is the deliver log from my client:

Starting Sending Sending 1 emails over 1 Threads Sending to:recipient@theirdomain.com Failed. ChilkatLog: SendEmail: DllDate: Dec 22 2010 UnlockPrefix: ROBERTMAILQ Username: my pc Component: .NET 2.0 recipients: TO: recipient@theirdomain.com totalCount: 1 renderToMime: createEmailForSending: xSigningAlg: sha1 renderToMime: Elapsed time: 0 millisec SmtpConnect: SmtpHost: myhost.info SmtpPort: 2525 SmtpUsername: SmtpSsl: 0 StartTLS: 0 Need new SMTP connection No SMTP login provided. No SMTP password provided. Skipping SMTP authentication because no login/password provided. SMTP_Connect: Connecting to SMTP server myhost.info:2525 smtp_host: myhost.info smtp_port: 2525 smtp_user: NULL auth-method: NONE ConnectTimeoutMs: 30000 calling ConnectSocket2 Connect using IPV4. ipAddress: xxx.x.xx.xxx socketHandle: 0x3ec ai_addrlen: 16 ai_addr: 0200 09DD AD00 33AB 0000 0000 0000 0000

    myIP_3: 10.0.0.2
    myPort_3: 2277
    connect successful.
    InitialResponse: 220 apexemail.info ESMTP Postfix

    sendingHello: EHLO mypc

    helloResponse: 250-myhost.info

250-PIPELINING 250-SIZE 10240000 250-VRFY 250-ETRN 250-AUTH PLAIN LOGIN 250-AUTH=PLAIN LOGIN 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN

    smtpAuthMethod: NONE
    login_method: NONE or already authenticated
    CONNECTED to ESMTP server myhost.info:2525
    ConnectionType: Unencrypted TCP/IP
  checkOrMakeSmtpConnection: Elapsed time: 359 millisec
SmtpConn_sendMime_FROM: server1@server1.myhost.info
recipients:
  554 5.7.1 <recipient@theirdomain.com>: Relay access denied
  Failed when sending RCPT TO:<recipient@theirdomain.com>
  bad_address: recipient@theirdomain.com
No valid recipients
smtpConversation: Elapsed time: 188 millisec
Failed.

Failed Email accounts 1 email(s) failed from

Spent hours on this... any help would be appreciated, thanks!

Mon, 02/07/2011 - 23:15
andreychek

Howdy,

You can view the mail logs on your server by looking in /var/log/maillog.

However, one error that sticks out in your output above is the "Relay access denied" message. That error can occur if your email client isn't setup to authenticate outgoing emails, which is a default for many clients.

I'd recommend verifying in your email client that outgoing email is authenticated with the server.

-Eric

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