I'm waiting for answers.

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#1 Fri, 08/13/2010 - 14:45
koyecelker

I'm waiting for answers.

Dear Administrators,

Yesterday I sent you two e-mail. But do not get an answer. I looked to my account. The doc did not receive a license there. Yesterday I sent you an e-mail, please respond to you? Thanks ... Good day ...

Yesterday I sent the last e-mail as follows:

Dear Administrators

Please cancel your order (1 x Virtualmin Unlimited Annual Renewal - $ 164.00 SKU: revm0). and have returned the money taken from my credit card. But it was a misunderstanding. Rather, I wanted to buy Virtualmin 50th Annual License. Am doing this so you cancel the order. After receiving a cancellation confirmation e-mail I'll buy Virtualmin 50th Annual License. Thanks ... Hidir Kirmizikaya koyecelker@hotmail.com

Fri, 08/13/2010 - 14:58
andreychek

Howdy,

Thanks for your interest in Virtualmin!

What I'd recommend doing is opening up a support request using the Support link above, and putting this exact message in there. Joe or Jamie will then be able to give you a hand.

Thanks,

-Eric

Fri, 08/13/2010 - 15:12
koyecelker

Thank you for your short answer ..

I submit to you, but I'd like to get answers to e-mail. I hope this issue will give the required response.

Thanks,

Sun, 08/15/2010 - 15:56
Joe
Joe's picture

As documented on our contact page, email requires up to two business days to be responded to. In this case, you received a response the next day.

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