Reporting spam does not delete the message

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#1 Mon, 09/17/2007 - 04:03
julien.pham

Reporting spam does not delete the message

Hi,

I'm using the report spam module, and I checked the button to delete spam after reporting it...

But it seems it does not work... the spam still stays in the mailbox.

Any idea? And how can I check that the spam reporting really works? And how does it work?

Thanks

Mon, 09/17/2007 - 08:27
ah...lifes...good

Hi Julien,

If reading emails via Usermin

1. Click on "Mail Preferences" on left menu
2. Select "Spam Options" from drop-down menu
3. Tick Yes for "Delete spam when reporting?" and SAVE

If reading emails via Webmin's Servers > Read Email >

1. Click on "Module Config" (link on top left)
2. Select "Spam Options" from drop-down menu
3. Tick Yes for "Delete spam when reporting?" and SAVE

Hope that helps.<br><br>Post edited by: ah...lifes...good, at: 2007/09/17 08:34

Tue, 09/18/2007 - 13:31 (Reply to #2)
julien.pham

I know I know, the button is checked, but the mail is not deleted...

Tue, 01/05/2010 - 02:48
CedSha

Hi,

I have same problem
When reporting spam mail are not deleted
When reporting ham mail are not put back in the inbox
I have already checked to yes the two options :
Delete spam when reporting?
Move ham to inbox when reporting?

If you found the solution it would be nice to share...

Tks CedSha

http://www.excalibur.com.cn

Tue, 01/05/2010 - 08:54
andreychek

If you've checked those options, but they don't seem to be working, you may have stumbled across a bug.

First off, are you using the latest Usermin version?

It looks like the latest version is 1.430, which came out fairly recently; I'd make sure you're using it.

If that doesn't help, my recommendation would be to file a bug report using the Support link above.

-Eric

Tue, 01/05/2010 - 09:56 (Reply to #5)
CedSha

Eric, thanks for your answer.
Yes I'm using usermin 1.430.
I'll try tonight to fill the bug report

www.excalibur.com.cn

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