Redhat 5 Enterprise: Failed to detect operating

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#1 Tue, 05/27/2008 - 03:53

mpolat

Redhat 5 Enterprise: Failed to detect operating

Hello I receive the following error when I try to install virtualmin on Redhat 5 Enterprise.

What should I do? Thanks

Pol

Checking for HTTP client...found /usr/bin/curl -s -O Checking for perl...found /usr/bin/perl Loading log4sh logging library... INFO - Started installation log in /root/virtualmin-install.log INFO - Checking for fully qualified hostname... INFO - Hostname OK: fully qualified as lsmdell.ethz.ch INFO - Installing serial number and license key into /etc/virtualmin-license INFO - Loading OS selection library... INFO - Download of http://software.virtualmin.com/lib/oschooser.pl Succeeded. INFO - Loading OS list... INFO - Download of http://software.virtualmin.com/lib/os_list.txt Succeeded. Failed to detect operating system [root@lsmdell bin]#

#2 Tue, 05/27/2008 - 15:13

Joe

What's in /etc/issue ?

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#3 Sun, 06/07/2009 - 07:35 (Reply to #2)

aaron

Hi guys, I just tried installing on RHEL 5 x64 (running in a VMWare VM if it matters), and got the below. I manually ran the yum command as root and all the rpms installed fine, so I assume it's something else in the script. Is there some detection code I should just hack?

Thanks

My /etc/issue is here:

[code:1]
[root@xyz virtualmin]# cat /etc/issue
Red Hat Enterprise Linux Server release 5.2 (Tikanga)
Kernel \r on an \m
[/code:1]

[code:1]
INFO - 2009-01-21 10:49:59 - Download of http://software.virtualmin.com/gpl/rhel/5/x86_64/virtualmin-release-late...
.rpm Succeeded.
INFO - 2009-01-21 10:50:03 - Succeeded.
INFO - 2009-01-21 10:50:03 - Installing dependencies using command: /usr/bin/yum -y -d 2 install bind bind-utils caching-n
ameserver httpd postfix bind spamassassin procmail perl-DBD-Pg perl-DBD-MySQL quota iptables openssl python mailman subver
sion mysql mysql-server mysql-devel postgresql postgresql-server rh-postgresql rh-postgresql-server logrotate webalizer ph
p php-domxl php-gd php-imap php-mysql php-odbc php-pear php-pgsql php-snmp php-xmlrpc php-mbstring mod_perl mod_python cyr
us-sasl dovecot spamassassin mod_dav_svn cyrus-sasl-gssapi mod_ssl ruby ruby-devel rubygems perl-XML-Simple perl-Crypt-SSL
eay
FATAL - 2009-01-21 10:50:04 - Fatal Error Occurred: Something went wrong during installation: 0
FATAL - 2009-01-21 10:50:04 - Cannot continue installation.
FATAL - 2009-01-21 10:50:04 - Attempting to remove virtualmin repository configuration, so the installation can be
FATAL - 2009-01-21 10:50:04 - re-attempted after any problems have been resolved.
FATAL - 2009-01-21 10:50:05 - Removing temporary directory and files.
FATAL - 2009-01-21 10:50:05 - If you are unsure of what went wrong, you may wish to review the log
FATAL - 2009-01-21 10:50:05 - in /root/virtualmin-install.log
[/code:1]

#4 Sun, 06/07/2009 - 07:35 (Reply to #3)

aaron

Thanks

My /etc/issue is here:

[code:1]
[root@xyz virtualmin]# cat /etc/issue
Red Hat Enterprise Linux Server release 5.2 (Tikanga)
Kernel \r on an \m
[/code:1]

#5 Sun, 06/07/2009 - 07:36 (Reply to #4)

aaron

Thanks

My /etc/issue is here:

[code:1]
[root@xyz virtualmin]# cat /etc/issue
Red Hat Enterprise Linux Server release 5.2 (Tikanga)
Kernel \r on an \m
[/code:1]

#6 Sun, 06/07/2009 - 07:23

mpolat

Here is the content

Red Hat Enterprise Linux Client release 5.2 (Tikanga)
Kernel \r on an \m

#7 Sun, 06/07/2009 - 07:23

mpolat

Here is the content

Red Hat Enterprise Linux Client release 5.2 (Tikanga)
Kernel \r on an \m

#8 Wed, 05/28/2008 - 06:00

sgrayban

That's odd -- it installed just fine on RHEL5 server I used recently.

#9 Sun, 06/07/2009 - 07:23

mpolat

Here is the content

Red Hat Enterprise Linux Client release 5.2 (Tikanga)
Kernel \r on an \m

#10 Wed, 05/28/2008 - 13:14

Joe

I see. We've never had anyone install on the desktop version of RHEL, so we aren't detecting it right.

I've updated the OS detection file, and I believe it'll pick up the OS correctly now.

Try it again, and let us know what happens.

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#11 Thu, 05/29/2008 - 00:40

mpolat

Joe

Thanks for the responses. I tested it with new downloads. Unfortuntely it does not work. I shows the same errors as below.

The content of /etc/issue is also the same.

I am going to install Redhat 4 enterprise.

Thanks

Pol

Checking for HTTP client...found /usr/bin/curl -s -O
Checking for perl...found /usr/bin/perl
Loading log4sh logging library...
INFO - Started installation log in /root/virtualmin-install.log
INFO - Checking for fully qualified hostname...
INFO - Hostname OK: fully qualified as lsmdell.ethz.ch
INFO - Installing serial number and license key into /etc/virtualmin-license
INFO - Loading OS selection library...
INFO - Download of http://software.virtualmin.com/lib/oschooser.pl Succeeded.
INFO - Loading OS list...
INFO - Download of http://software.virtualmin.com/lib/os_list.txt Succeeded.
Failed to detect operating system
[root@lsmdell bin]#

#12 Thu, 05/29/2008 - 06:23

mpolat

Hello

I downgraded to Redhat 4 AS Enterprise. It works perfectly. I restored even a virtual server backup. It works.

Thanks for reponses.

Regards

Pol

#13 Tue, 06/03/2008 - 20:27 (Reply to #12)

Joe

Oh, egads. Don't downgrade to RHEL4!

I'll fix it, I'll fix it! ;-)

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#14 Wed, 01/21/2009 - 06:38

andreychek

Mmm, looking at your output there, it appears as if it was able to detect your distro/version okay.

Here's what I would do -- try running the installer a second time, just to make sure some sort of network glitch didn't hang things up (it's happened!).

But, if it errors out again, take the file in /root/virtualmin-install.log, and open up a new support ticket (the Bugs and Issues link below), and attach that file to it.

Thanks!
-Eric

#15 Thu, 01/22/2009 - 08:54

Joe

Eric's covered the obvious cause, and including the install.log in a ticket is probably the next step.

Also, if continuing the discussion in the forum, start a new topic. This thread is completely unrelated to your problem (as Eric mentioned, your OS is obviously being detected correctly).

Check out the forum guidelines!

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