Can not renew VM Pro license

5 posts / 0 new
Topic locked
Last post
#1 Sun, 12/23/2007 - 22:26
sgrayban

Can not renew VM Pro license

Hey I can't get your system to take my credit card. It keeps saying auth declined yet I know the card is good.

Error: 2-1-2-U-M--This transaction has been declined. Error: Failure in Processing the Payment (ps_authorize)

Email me so we can get this done.

Mon, 12/24/2007 - 12:12
Joe
Joe's picture

We can also accept payment via PayPal. Just send over the right amount to sales@virtualmin.com, and ping me via email if I don't notice and process your renewal within a day or so.

I'm not seeing any problems in our card processing at the moment--but I won't rule out problems. Authorize.net and Nova aren't exactly a dream to work with.

--

Check out the forum guidelines!

Mon, 12/24/2007 - 13:09 (Reply to #2)
sgrayban

I found out what it was -- I used my card to much for xmas and it triggered a block LOL

Wed, 12/26/2007 - 16:25 (Reply to #3)
Joe
Joe's picture

Yep, credit cards get tired out if you work them too hard. ;-)

--

Check out the forum guidelines!

Wed, 12/26/2007 - 16:33 (Reply to #4)
sgrayban

I renewed yesterday == my license still expires 2008-01-11

Topic locked