Submitted by andre@andregarz... on Sat, 11/21/2015 - 07:15 Pro Licensee
Hello,
I purchased a license renewal couple days ago. I can see that the order went through fine but the information on my license page still says my license is expired and using the re-check option on my control panel still says the same thing.
How should I proceed?
Thanks a lot andre
Status:
Active
Comments
Submitted by andreychek on Sat, 11/21/2015 - 09:31 Comment #1
Howdy -- sorry for the delay!
It looks like you purchased a Virtualmin 10 renewal, though you currently have a Virtualmin 50.
Are you interested in downgrading your license from a 50 to a 10?
If so, I can change your license, and then apply your renewal.
Submitted by andre@andregarz... on Mon, 01/04/2016 - 17:47 Pro Licensee Comment #2
Thanks for the speedy reply. Yes, I am downgrading my license for now since I don't have more than 10 domains at the moment. If there is a future need to more domains I will upgrade again :-)
Submitted by andreychek on Mon, 01/04/2016 - 17:56 Comment #3
Okay, I've applied your license extension -- thanks for renewing!