Backup failing randomly

Submitted by xkeywee on Wed, 02/18/2015 - 17:34

Hi

One of our servers has for the last 2 days started failing during the backup, the backup logs has the following line when it stops

<tt></tt> at /usr/share/webmin/web-lib-funcs.pl line 1397.

It failed on different virtual servers and at different points in the backup each time.

Is there anything we can check?

Cheers Greg

Status: 
Closed (fixed)

Comments

Submitted by andreychek on Wed, 02/18/2015 - 17:40

Howdy -- what other output do you see in the backup logs that leads up to that the point where it fails? There unfortunately isn't much information at the point where it fails, but maybe the information leading up to that will help us determine the cause.

Submitted by xkeywee on Wed, 02/18/2015 - 17:45

Hi

Everything looks normal in the log prior to the error, here is the last few lines of the 2 logs

Creating backup for virtual server brisbanebackpackerhostels.com.au ..
    Copying virtual server configuration ..
    .. done

    Copying records in DNS domain ..
    .. done

    Saving mail aliases ..
    .. done

    Saving mail and FTP users ..
    .. done

    Backing up mail and FTP user Cron jobs ..
    .. none to backup

    Copying Apache virtual host configuration ..
    .. done

    Copying Logrotate configuration ..
    .. done

    Dumping MySQL database brisbanebackpackerhostels_com_au ..
    .. done

    Dumping MySQL database brisbanebackpackerhostels_wordpress ..
    .. done

    Copying Procmail and SpamAssassin configuration files ..
    .. done

    Creating TAR file of home directory ..
    .. done

<tt></tt> at /usr/share/webmin/web-lib-funcs.pl line 1397. Creating backup for virtual server mymegafresh.com.au ..
    Copying virtual server configuration ..
    .. done

    Copying records in DNS domain ..
    .. done

    Saving mail aliases ..
    .. done

    Saving mail and FTP users ..
    .. done

    Backing up mail and FTP user Cron jobs ..
    .. none to backup

    Dumping MySQL database mymegafresh ..
    .. done

    Creating TAR file of home directory ..
    .. done

    Uploading archive to Amazon's S3 service ..
    .. upload failed! Completion failed :

.. completed in 6 hours, 21:34 minutes

Creating backup for virtual server jdlightingfans.com.au ..
<tt></tt> at /usr/share/webmin/web-lib-funcs.pl line 1397.

Submitted by JamieCameron on Wed, 02/18/2015 - 23:28

Can you add the line error_stack=1 to /etc/webmin/config , and then re-try the backup? It should display a more detailed error message ..

Submitted by xkeywee on Thu, 02/19/2015 - 16:46

Hi Jamie

Thanks, I added that and it showed a disk issue which after investigation is being caused by a client uploading large files while the backup process is running so hopefully after that is rectified it will be working again.

Cheers Greg