license key not showing up in admin area

Submitted by robpike on Fri, 02/14/2014 - 10:49

I bought the cloudmin and virtualmin pro license. cloudmin showed up instantly but the virtualmin didnt.

trying to upgrade my servers please update my virtualmin license keys.

thanks

Status: 
Closed (fixed)

Comments

Submitted by andreychek on Fri, 02/14/2014 - 10:56

Howdy -- it looks like you purchased a Virtualmin Unlimited Renewal, rather than the initial Virtualmin Unlimited license.

Did you have an existing license you were looking to renew? Or did you mean to purchase a new license?

If you'd like a new license, we can refund you for the renewal, and you can find the licenses here:

https://www.virtualmin.com/catalog/19

Submitted by robpike on Fri, 02/14/2014 - 11:42

actually, just give my money back. I was looking for an unlimited license for the 638. Will pass on the upgrade for now.

your site needs to be more clear on the links and clarity around licenses.

Submitted by andreychek on Fri, 02/14/2014 - 12:34

Sure, we can issue you a refund.

Jamie, can you refund him $664.00 for order #8571? Thanks!

Submitted by JamieCameron on Fri, 02/14/2014 - 16:01

Sure, I have refunded this order.

Submitted by Issues on Thu, 03/13/2014 - 09:11

Automatically closed -- issue fixed for 2 weeks with no activity.