This is a feature request to clarify payment process for Virtualmin Pro license renewal.
ISSUE
When Virtualmin Pro license expired no information is provided on how to renew license. In other word client want to pay but struggles to do that ;)
PROPOSE SOLUTIONS
*Maybe after clicking the button redirect user to https://www.virtualmin.com/user/*/software_license
Where * is the ID. Find attached screenshot to clarify button location.
*If above not possible then maybe add a 'help' link really close by the button. Link would go to a page on Virtualmin.com. Page would give more information.
Status:
Active
Comments
Submitted by JamieCameron on Fri, 07/09/2010 - 18:18 Comment #1
Yes, the current process is a little obscure - you have to go the shop and purchase a renewal. The direct link for this is http://www.virtualmin.com/catalog/21
Joe is working on a change to link from the serial numbers page at http://www.virtualmin.com/serial to purchase renewals for each licence, but that is still under development.
Submitted by Monacotelecom on Sat, 03/19/2011 - 19:24 Pro Licensee Comment #2
Hi Jamie
We have a lot of Virtualmin Licences. How can we chose those we want to renew? Is it still under development?
Regards
Submitted by Monacotelecom on Wed, 05/22/2013 - 09:25 Pro Licensee Comment #3
Hi
We have, as every year, to renew licence but there is still no option to select which one.
The serial list is : 5556060 5556873 5556033 5556059 5558541 5558543 5556284 5557544 5557545 5557341
Is an easiest solution always under Dev ?
Regards
Submitted by andreychek on Wed, 05/22/2013 - 09:49 Comment #4
The system is slightly improved from past years, in that if the upgrade manager is confused, a human will see it and often be able to figure out which license to apply it to :-)
However, you're right that this isn't ideal, and that you may need to let us know via a support request which license to apply it to.