Submitted by VMSystems on Fri, 02/25/2011 - 20:55
Hello, I logged in and saw that one of our licenses was about to expire. I went to your shop and completed order # 4243.
Besides the actual transaction, I do not see anywhere I can apply this order to an existing license or add my serial number to the order.
This is the info from the server: Virtualmin serial number 5557374 Virtualmin license key FKCVDWBDSK Licensed domains 10 Domains left 4 Licensed Virtualmin systems 1 Systems installed on 1 Expiry date 2011-03-02 Days until expiry 4
Status:
Active
Comments
Submitted by JamieCameron on Fri, 02/25/2011 - 22:19 Comment #1
I have applied the renewal to your licence, so if you click the link in Virtualmin to re-check the licence status the new expiry date should be displayed - no additional steps are required.
The reason this didn't happen automatically is that the licence was originally ordered under the account sgrayban, but you renewed it as VMsystems.
Submitted by Issues on Fri, 03/11/2011 - 23:21 Comment #2
Automatically closed -- issue fixed for 2 weeks with no activity.
Submitted by VMSystems on Tue, 07/03/2012 - 15:41 Comment #3
We just renewed 2 licenses again.
Virtualmin serial number 5557374 Virtualmin license key FKCVDWBDSK Licensed domains 10 Domains left 2 Expiry date 2012-03-02 Days until expiry -123 days ago!
Virtualmin serial number 5557226 Virtualmin license key FrTjWXHoMP Licensed domains 100 Domains left 14 Licensed Virtualmin systems 1 Systems installed on 1 Expiry date 2012-11-14 Days until expiry 133
Question:
I obviously missed the renewal on the top license. Does the system stop processing mail or other services at some point or are the problems we are having a co-incidence?
Arthur
Submitted by andreychek on Tue, 07/03/2012 - 15:52 Comment #4
I applied your license extensions -- thanks for renewing!
The system won't stop functioning, though you won't be able to obtain Virtualmin updates during that time. So you may want to verify that you're using the most recent Virtualmin version now.
Submitted by VMSystems on Tue, 07/03/2012 - 18:05 Comment #5
Thanks!
Submitted by VMSystems on Sat, 11/23/2013 - 15:09 Comment #6
Hello,
Again we have updated 2 subscriptions. After a week, the VirutalMin interface still says our license has expired.
We are also attempting an upgrade with our 100 license server to new OS and hardware so I'm not sure how this is affected if at all.
Virtualmin serial number 5557374 Virtualmin license key FKCVDWBDSK Licensed domains 10 Domains left 1 Licensed Virtualmin systems 1 Systems installed on 1 Expiry date 2014-03-02 Days until expiry 98
Virtualmin serial number 5557226 Virtualmin license key FrTjWXHoMP Licensed domains 100 Domains left 11 Expiry date 2013-11-14 Days until expiry 9 days ago!
Submitted by andreychek on Sat, 11/23/2013 - 15:30 Comment #7
Howdy -- sorry for the delay... I applied your license extension. Thanks for renewing!