Hello Guys i need to solve the problem i have with this server
server right now only running one website with 150 emai users
system is dual core motherboard with 3.2 ghz with 6gb ram
internet speed is 25megs download and 5 upload
i have 3 stattic ip and all the other static ip running fine no drop in connection
but this server website stop working but then after 4-5 mintue start working fine same with email when people check email they getting processing and some time email is quick and works fine
i was working with my isp to see if they have any issue
i have another window server runing fine with no drop in connection
i even change the router to gigabit
customer is now getting very upset
so i like to know how we can troubleshoot this
Please help me
Paul
Comments
Submitted by andreychek on Thu, 01/12/2012 - 11:25 Comment #1
When users aren't able to access websites on your server -- are you able to log into Virtualmin, or access SSH?
If possible, what I'd suggest doing is logging in via SSH, and review what's going on at the time. You could run "uptime" to see what the current load on your server is, and "top" to see what's consuming the most resources.
You could also review the various log files in /var/log, and the end of your "dmesg" output to see if any kernel errors are showing up there.
Submitted by paulfromsurrey on Thu, 01/12/2012 - 11:27 Pro Licensee Comment #2
i did pretty much everything
i am not very good at linux
if i can send you ssh access by email can you see
Please let me know because customer is not happy since we change the cpanel to virtualmin
i am using virtualmin for almost 4 yrs but this server is giving me hard time
plz help
Submitted by paulfromsurrey on Thu, 01/12/2012 - 11:35 Pro Licensee Comment #3
here is apache log
[Wed Jan 11 23:06:53 2012] [error] [client 208.115.111.71] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Wed Jan 11 23:30:08 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Wed Jan 11 23:30:34 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 00:01:44 2012] [error] [client 114.80.93.71] File does not exist: /home/planetgrouprealty/public_html/css/css, referer: http://www.planetgrouprealty.com/ [Thu Jan 12 00:03:37 2012] [error] [client 66.249.71.59] Directory index forbidden by Options directive: /home/planetgrouprealty/public_html/upload/Files/ [Thu Jan 12 00:18:07 2012] [error] [client 96.53.82.214] File does not exist: /home/planetgrouprealty/public_html/wpad.dat [Thu Jan 12 00:33:57 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 00:34:39 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 00:43:27 2012] [error] [client 208.115.111.71] File does not exist: /home/planetgrouprealty/public_html/\\"\\\\\\\\"\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"mortgage_calc.php\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"\\\\\\\\"\\" [Thu Jan 12 01:05:14 2012] [error] [client 207.46.204.192] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 01:31:14 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 01:31:15 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 01:41:08 2012] [error] [client 96.53.82.214] File does not exist: /home/planetgrouprealty/public_html/wpad.dat [Thu Jan 12 01:41:31 2012] [error] [client 96.53.82.214] File does not exist: /home/planetgrouprealty/public_html/wpad.dat [Thu Jan 12 01:41:54 2012] [error] [client 96.53.82.214] File does not exist: /home/planetgrouprealty/public_html/wpad.dat [Thu Jan 12 01:42:15 2012] [error] [client 96.53.82.214] File does not exist: /home/planetgrouprealty/public_html/wpad.dat [Thu Jan 12 01:48:43 2012] [error] [client 157.55.18.26] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 01:58:41 2012] [warn] mod_fcgid: stderr: PHP Notice: Use of undefined constant username - assumed 'username' in /home/planetgrouprealty/public_html/add_press_release.php on line 3 [Thu Jan 12 01:58:42 2012] [warn] mod_fcgid: stderr: PHP Notice: Use of undefined constant username - assumed 'username' in /home/planetgrouprealty/public_html/admin_login.php on line 3 [Thu Jan 12 01:58:42 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: pass in /home/planetgrouprealty/public_html/admin_login.php on line 7 [Thu Jan 12 01:58:42 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: logout in /home/planetgrouprealty/public_html/admin_login.php on line 9 [Thu Jan 12 01:58:42 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: error in /home/planetgrouprealty/public_html/admin_login.php on line 10 [Thu Jan 12 02:15:28 2012] [error] [client 157.55.18.26] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 02:18:08 2012] [error] [client 66.249.71.59] Directory index forbidden by Options directive: /home/planetgrouprealty/public_html/upload/ [Thu Jan 12 02:28:08 2012] [error] [client 207.46.13.157] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 02:32:34 2012] [error] [client 207.46.199.55] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 02:34:45 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 02:35:25 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 02:36:52 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 02:42:12 2012] [error] [client 209.52.113.211] File does not exist: /home/planetgrouprealty/public_html/favicon.ico [Thu Jan 12 02:42:12 2012] [error] [client 209.52.113.211] File does not exist: /home/planetgrouprealty/public_html/favicon.ico [Thu Jan 12 02:42:38 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 02:42:58 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 02:43:19 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 03:04:22 2012] [error] [client 157.55.18.26] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 04:09:29 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/resource_login.php on line 4 [Thu Jan 12 04:09:29 2012] [warn] mod_fcgid: stderr: PHP Notice: Use of undefined constant username - assumed 'username' in /home/planetgrouprealty/public_html/resource_login.php on line 5 [Thu Jan 12 04:09:29 2012] [warn] mod_fcgid: stderr: PHP Notice: Use of undefined constant re_username - assumed 're_username' in /home/planetgrouprealty/public_html/resource_login.php on line 5 [Thu Jan 12 04:09:29 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: pass in /home/planetgrouprealty/public_html/resource_login.php on line 10 [Thu Jan 12 04:09:29 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: error in /home/planetgrouprealty/public_html/resource_login.php on line 13 [Thu Jan 12 04:35:02 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 04:35:36 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 05:13:40 2012] [error] [client 85.17.29.107] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 05:13:43 2012] [error] [client 85.17.29.107] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 05:13:53 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 05:13:57 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/resource_login.php on line 4 [Thu Jan 12 05:13:57 2012] [warn] mod_fcgid: stderr: PHP Notice: Use of undefined constant username - assumed 'username' in /home/planetgrouprealty/public_html/resource_login.php on line 5 [Thu Jan 12 05:13:57 2012] [warn] mod_fcgid: stderr: PHP Notice: Use of undefined constant re_username - assumed 're_username' in /home/planetgrouprealty/public_html/resource_login.php on line 5 [Thu Jan 12 05:13:57 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: pass in /home/planetgrouprealty/public_html/resource_login.php on line 10 [Thu Jan 12 05:13:57 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: logout in /home/planetgrouprealty/public_html/resource_login.php on line 12 [Thu Jan 12 05:13:57 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: error in /home/planetgrouprealty/public_html/resource_login.php on line 13 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/property_search.php on line 3 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: page in /home/planetgrouprealty/public_html/property_search.php on line 4 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: keyword in /home/planetgrouprealty/public_html/property_search.php on line 56 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: PropertyType in /home/planetgrouprealty/public_html/property_search.php on line 62 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: PropertyType in /home/planetgrouprealty/public_html/property_search.php on line 63 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: PriceForm in /home/planetgrouprealty/public_html/property_search.php on line 69 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: PriceTo in /home/planetgrouprealty/public_html/property_search.php on line 71 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: keyword in /home/planetgrouprealty/public_html/property_search.php on line 86 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: PropertyType in /home/planetgrouprealty/public_html/property_search.php on line 87 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: PriceForm in /home/planetgrouprealty/public_html/property_search.php on line 88 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined index: PriceTo in /home/planetgrouprealty/public_html/property_search.php on line 89 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined variable: search in /home/planetgrouprealty/public_html/property_search.php on line 113 [Thu Jan 12 05:14:03 2012] [warn] mod_fcgid: stderr: PHP Notice: Undefined variable: search in /home/planetgrouprealty/public_html/property_search.php on line 118 [Thu Jan 12 05:14:51 2012] [error] [client 85.17.29.107] File does not exist: /home/planetgrouprealty/public_html/\\"\\\\\\\\"\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"mortgage_calc.php\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"\\\\\\\\"\\" [Thu Jan 12 05:14:55 2012] [error] [client 85.17.29.107] File does not exist: /home/planetgrouprealty/public_html/\\" [Thu Jan 12 05:14:57 2012] [error] [client 85.17.29.107] File does not exist: /home/planetgrouprealty/public_html/0&z=14&output=embed" [Thu Jan 12 05:28:38 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 05:29:06 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 05:36:29 2012] [error] [client 65.52.108.147] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 05:36:40 2012] [error] [client 96.53.82.214] File does not exist: /home/planetgrouprealty/public_html/wpad.dat [Thu Jan 12 05:53:56 2012] [error] [client 208.115.113.87] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 06:03:55 2012] [error] [client 66.249.71.59] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 06:19:06 2012] [error] [client 65.92.34.176] File does not exist: /home/planetgrouprealty/public_html/favicon.ico [Thu Jan 12 06:19:17 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 06:33:55 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 06:34:33 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 06:49:27 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 06:53:36 2012] [error] [client 96.53.82.214] File does not exist: /home/planetgrouprealty/public_html/wpad.dat [Thu Jan 12 06:53:36 2012] [error] [client 96.53.82.214] File does not exist: /home/planetgrouprealty/public_html/wpad.dat [Thu Jan 12 06:54:15 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 07:02:25 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 07:04:57 2012] [warn] mod_fcgid: stderr: PHP Notice: A session had already been started - ignoring session_start() in /home/planetgrouprealty/public_html/Connections/webconfig.inc1.php on line 4 [Thu Jan 12 07:31:19 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 07:31:54 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 07:40:23 2012] [error] [client 208.115.113.87] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 08:14:35 2012] [error] [client 209.85.224.99] File does not exist: /home/planetgrouprealty/public_html/Coming Soon, referer: http://planetgrouprealty.com/listing_agreements.php [Thu Jan 12 08:17:39 2012] [error] [client 204.101.237.192] File does not exist: /home/planetgrouprealty/public_html/favicon.ico, referer: http://planetgrouprealty.com/about_us.php [Thu Jan 12 08:22:31 2012] [error] [client 66.249.71.97] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 08:25:27 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 08:25:27 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 08:34:45 2012] [error] [client 96.55.193.61] File does not exist: /home/planetgrouprealty/public_html/favicon.ico [Thu Jan 12 08:42:39 2012] [error] [client 96.48.122.33] File does not exist: /home/planetgrouprealty/public_html/favicon.ico [Thu Jan 12 08:42:41 2012] [error] [client 96.48.122.33] File does not exist: /home/planetgrouprealty/public_html/favicon.ico [Thu Jan 12 08:49:48 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 08:50:54 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 08:53:38 2012] [error] [client 65.52.109.151] File does not exist: /home/planetgrouprealty/public_html/robots.txt [Thu Jan 12 09:13:40 2012] [error] [client 208.115.113.87] File does not exist: /home/planetgrouprealty/public_html/\\"\\\\\\\\"\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"mortgage_calc.php\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"\\\\\\\\"\\" [Thu Jan 12 09:27:49 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function [Thu Jan 12 09:28:14 2012] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed i
Submitted by andreychek on Thu, 01/12/2012 - 13:59 Comment #4
I don't see any errors in your Apache log that would explain why it's completely unavailable for long periods of time.
It can be difficult to determine what's wrong when the problem isn't currently occurring though, you may need to look at while the problem is happening.
The one thing you could try now though is to run this command -- what output do you get:
dmesg | tail -10However, next time the problem happens, if you could log in over SSH and run these commands, that may assist in finding the problem:
uptime
ps auxw
mailq | tail
dmesg | tail