License help / management interface not responding

Submitted by archaic0 on Fri, 10/07/2011 - 15:38 Pro Licensee

I don't know if it's related to my support license just running out (that I need to renew, how do I do that?) but my console is not running and I don't know why.

Can anyone help?

The console was running fine until a reboot (previous reboot was over a year ago) and when the machine and services came back online, Virtualmin and Webmin are simply not responding.

Thanks in advance!

Status: 
Closed (fixed)

Comments

Submitted by archaic0 on Fri, 10/07/2011 - 15:54 Pro Licensee

I got my license purchased. But still no console on port 10000 or 20000.

I've rebooted again and even attempted to run the install script and it appeared to run fine, but still no virtualmin. I've also tried to hit localhost:1000 from the console with no luck.

I just don't know where to look to see if virtualmin is 'running' or how to make it start.

Here is the install script output:

Checking for HTTP client...found /usr/bin/wget -nv Checking for perl...found /usr/bin/perl 2011-10-07 15:46:11 URL:http://software.virtualmin.com/lib/spinner [579/579] -> "spinner" [1] Loading log4sh logging library... 2011-10-07 15:46:11 URL:http://software.virtualmin.com/lib/log4sh [21395/21395] -> "log4sh" [1] INFO - Started installation log in /root/virtualmin-install.log INFO - Checking for fully qualified hostname... INFO - Hostname dviweb is not fully qualified. Please enter a fully qualified hostname (for example, example.com): dviweb.local INFO - Hostname OK: fully qualified as dviweb.local INFO - Primary address detected as 192.168.10.10 INFO - Adding new entry for hostname dviweb.local on 192.168.10.10 to /etc/hosts . INFO - Installing serial number and license key into /etc/virtualmin-license INFO - Loading OS selection library... 2011-10-07 15:46:28 URL:http://software.virtualmin.com/lib/oschooser.pl [4461/44 61] -> "oschooser.pl" [1] INFO - Download of http://software.virtualmin.com/lib/oschooser.pl Succeeded. INFO - Loading OS list... 2011-10-07 15:46:28 URL:http://software.virtualmin.com/lib/os_list.txt [3391/339 1] -> "os_list.txt" [1] INFO - Download of http://software.virtualmin.com/lib/os_list.txt Succeeded. INFO - Operating system name: Ubuntu Linux INFO - Operating system version: 10.04.2 INFO - Configuring package manager for Ubuntu Linux 10.04.2... INFO - Enabling universe repositories, if not already available... INFO - Disabling cdrom repositories... Hit http://software.virtualmin.com virtualmin-lucid Release.gpg Hit http://software.virtualmin.com virtualmin-universal Release.gpg Hit http://software.virtualmin.com virtualmin-lucid Release Hit http://software.virtualmin.com virtualmin-universal Release Hit http://software.virtualmin.com virtualmin-lucid/main Packages Hit http://software.virtualmin.com virtualmin-universal/main Packages Hit http://security.ubuntu.com lucid-security Release.gpg Hit http://us.archive.ubuntu.com lucid Release.gpg Hit http://us.archive.ubuntu.com lucid-updates Release.gpg Hit http://security.ubuntu.com lucid-security Release Hit http://us.archive.ubuntu.com lucid Release Hit http://security.ubuntu.com lucid-security/main Packages Hit http://us.archive.ubuntu.com lucid-updates Release Hit http://security.ubuntu.com lucid-security/restricted Packages Hit http://security.ubuntu.com lucid-security/main Sources Hit http://security.ubuntu.com lucid-security/restricted Sources Hit http://security.ubuntu.com lucid-security/universe Packages Hit http://security.ubuntu.com lucid-security/universe Sources Hit http://us.archive.ubuntu.com lucid/main Packages Hit http://us.archive.ubuntu.com lucid/restricted Packages Hit http://us.archive.ubuntu.com lucid/main Sources Hit http://us.archive.ubuntu.com lucid/restricted Sources Hit http://us.archive.ubuntu.com lucid/universe Packages Hit http://security.ubuntu.com lucid-security/multiverse Packages Hit http://security.ubuntu.com lucid-security/multiverse Sources Hit http://us.archive.ubuntu.com lucid/universe Sources Hit http://us.archive.ubuntu.com lucid/multiverse Packages Hit http://us.archive.ubuntu.com lucid/multiverse Sources Hit http://us.archive.ubuntu.com lucid-updates/main Packages Hit http://us.archive.ubuntu.com lucid-updates/restricted Packages Hit http://us.archive.ubuntu.com lucid-updates/main Sources Hit http://us.archive.ubuntu.com lucid-updates/restricted Sources Hit http://us.archive.ubuntu.com lucid-updates/universe Packages Hit http://us.archive.ubuntu.com lucid-updates/universe Sources Hit http://us.archive.ubuntu.com lucid-updates/multiverse Packages Hit http://us.archive.ubuntu.com lucid-updates/multiverse Sources Reading package lists... Done INFO - Cleaning up apt headers and packages, so we can start fresh... INFO - 2011-10-07 15:46:30 URL:http://software.virtualmin.com/lib/apt.conf.noninteracti ve [243/243] -> "apt.conf.noninteractive" [1] INFO - Download of http://software.virtualmin.com/lib/apt.conf.noninteractive Su cceeded. INFO - Installing Webmin and Virtualmin package signing keys... 2011-10-07 15:46:30 URL:http://software.virtualmin.com/lib/RPM-GPG-KEY-virtualmi n [1690/1690] -> "RPM-GPG-KEY-virtualmin" [1] INFO - Download of http://software.virtualmin.com/lib/RPM-GPG-KEY-virtualmin Suc ceeded. 2011-10-07 15:46:30 URL:http://software.virtualmin.com/lib/RPM-GPG-KEY-webmin [1 320/1320] -> "RPM-GPG-KEY-webmin" [1] INFO - Download of http://software.virtualmin.com/lib/RPM-GPG-KEY-webmin Succeed ed. INFO - OK INFO - OK INFO - Hit INFO - Removing Debian standard Webmin package, if they exist... INFO - Removing Debian apache packages... INFO - Installing dependencies using command: /usr/bin/apt-get --config-file apt .conf.noninteractive -y --force-yes install postfix postfix-pcre webmin usermin ruby libapache2-mod-ruby libxml-simple-perl libcrypt-ssleay-perl unzip zip quota php5 php5-cgi php5-mysql ...in progress, please wait... . INFO - /usr/bin/apt-get --config-file apt.conf.noninteractive -y --force-yes ins tall postfix postfix-pcre webmin usermin ruby libapache2-mod-ruby libxml-simple- perl libcrypt-ssleay-perl unzip zip quota php5 php5-cgi php5-mysql: Succeeded. INFO - Succeeded. INFO - Installing Virtualmin and all related packages now using the command: INFO - /usr/bin/apt-get --config-file apt.conf.noninteractive -y --force-yes ins tall virtualmin-base ...in progress, please wait... . INFO - /usr/bin/apt-get --config-file apt.conf.noninteractive -y --force-yes ins tall virtualmin-base: Succeeded. INFO - Checking for updates to Virtualmin-related packages... ...in progress, please wait... . INFO - /usr/bin/apt-get --config-file apt.conf.noninteractive -y --force-yes ins tall postfix postfix-pcre webmin usermin ruby libapache2-mod-ruby libxml-simple- perl libcrypt-ssleay-perl unzip zip quota php5 php5-cgi php5-mysql: Succeeded. INFO - Updating SpamAssassin rules... INFO - Rule updates done root@dviweb:/home/swadmin#

Submitted by archaic0 on Fri, 10/07/2011 - 16:00 Pro Licensee

Config check result:

root@dviweb:/home/swadmin# virtualmin check-config Your system has 994.01 MB of memory, which is at or above the Virtualmin recommended limit of 256 MB.

BIND DNS server is installed, and the system is configured to use it.

Mail server Postfix is installed and configured.

Apache is installed.

Webalizer is installed.

Apache is configured to host SSL websites.

MySQL is installed and running.

ProFTPd is installed.

Logrotate is installed.

SpamAssassin and Procmail are installed and configured for use.

ClamAV is installed and assumed to be running.

The System and Server Status module is installed and checking on schedule.

Plugin AWstats reporting is installed OK.

Plugin Protected web directories is installed OK.

Plugin Additional content styles is installed OK.

Plugin Virtualmin Support Links is installed OK.

Using network interface eth0 for virtual IPs.

IPv6 addresses are available, using interface eth0.

Default IP address for virtual servers is 192.168.10.10.

Default IP address is set to 192.168.10.10, but the detected external address is actually 99.185.91.100. This is typically the result of being behind a NAT firewall, and should be corrected on the module configuration page.

Both user and group quotas are enabled for home and email directories.

All commands needed to create and restore backups are installed.

Resource limits are supported and configured correctly.

The selected package management and update systems are installed OK.

OK

Submitted by JamieCameron on Fri, 10/07/2011 - 16:16

Try checking if any miniserv.pl process is running on your system..

If not, try running /etc/webmin/start to re-start the Virtualmin web server.

Submitted by archaic0 on Fri, 10/07/2011 - 16:30 Pro Licensee

Thank you!

OK, that did work and at the top there was a red message about my license with a button to re-check and that cleared with the re-check. So the license issue is moot at this point.

However, when I rebooted the machine again the miniserv.pl was not running again and I had to start it again manually.

Submitted by JamieCameron on Fri, 10/07/2011 - 16:52

To fix the issue of Virtualmin not starting at boot, you can run update-rc.d webmin defaults

Submitted by archaic0 on Fri, 10/07/2011 - 17:00 Pro Licensee

Thanks again! That seems to have worked perfectly. I've made notes about these commands so if it happens again I can try these first.

Submitted by Issues on Fri, 10/21/2011 - 17:17

Automatically closed -- issue fixed for 2 weeks with no activity.