Problem with virtual-server update.

Submitted by expro on Sat, 06/18/2011 - 06:25

Hello,

I can`t update virtual-server package. Refresh list of available packages working properly, and shows me 13 available updates.

I updated webmin to the latest version 1.550. Update went without any problem. Then I wanted to update the virtual-server module, but unfortunately all the time while I trying to update it, I get this messages:

Now updating virtual-server ..

      Downloading Webmin module virtual-server ..
      .. failed : Failed to lookup IP address for

DNS resolver working properly:

# host software.virtualmin.com
software.virtualmin.com has address 67.228.198.99

# ping software.virtualmin.com
PING software.virtualmin.com (67.228.198.99): 56 data bytes
64 bytes from 67.228.198.99: icmp_seq=0 ttl=48 time=184.622 ms
64 bytes from 67.228.198.99: icmp_seq=1 ttl=48 time=184.540 ms
^C
--- software.virtualmin.com ping statistics ---
2 packets transmitted, 2 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 184.540/184.581/184.622/0.041 ms

system: FreeBSD 8.2 Webmin version: 1.550
Virtualmin version: 3.77 Pro Theme version: 7.7 Perl version: 5.012003 Path to Perl: /usr/bin/perl

Piotr Matuszczyk.

Status: 
Closed (fixed)

Comments

Submitted by andreychek on Sat, 06/18/2011 - 09:11

Hmm, that's an unusual issue... I'm curious, if you were to just try the upgrade again -- does it work? I'm wondering if it were just a temporary issue.

If not -- can you check over at http://virtualmin.com/serial/, just to make sure it thinks your serial number is active?

Submitted by expro on Sat, 06/18/2011 - 15:51

I tried again and, unfortunately, I receive the same error.

My license / serial number is active.

# virtualmin licence-info
Serial number: 5557248
License key: xxxxxxxxx
Expiry date: 2038-01-01
Virtual servers: xxxxxxx
Maximum servers: Unlimited
Servers left: Unlimited

Maybe this error is from your database, because this license / serial number has expired a few months ago and virtualmin worked two months with expired license. I bought recently renewed. Perhaps in your database this serial number is still marked as inactive?

Submitted by JamieCameron on Sat, 06/18/2011 - 16:56

This may be due to a bug in our software updates module. You can work around it by going to Webmin -> Webmin Configuration -> Upgrade Webmin -> Update Modules and performing an update there ..

Joe's picture
Submitted by Joe on Sat, 06/18/2011 - 17:00 Pro Licensee

Your license is definitely valid and repo access is enabled.

Try running: "yum clean metadata" and then update again. This is some sort of problem with yum...not sure what, though, since the system resolver seems to be able to resolve the name. I'm guessing maybe yum has cached bad data.

Submitted by expro on Sun, 06/19/2011 - 07:33

I don`t have yum on the system. Virtualmin is installed on a server running FreeBSD 8.2 system. I described it in my first post :->

Something is wrong, because I acted like JamieCameron wrote in post number 3, and got this message after clicking on the button 'Update Modules':

Update needed for module virtual-server to version 3.86.
          Latest version

But in system information page there is:

Virtualmin version 3.77 Pro

From shell cmd:

# virtualmin info | grep 'virtualmin version'
    virtualmin version: 3.77

Piotr Matuszczyk

Submitted by JamieCameron on Sun, 06/19/2011 - 12:11

When you do the update steps I suggested, make sure you dont have the box " Only show which modules would be updated" selected. Otherwise it won't actually perform the upgrades, just tell you what needs to be done.

Submitted by expro on Thu, 06/30/2011 - 16:04

The update was successful and I update all modules.

Thank you for your help!