renew lisence

hi I have renewed my unlimited license today and received a confirmation email today. Rechecking the license does not remove the warning at the top of the page. Is this a manual proces? Just a heads up anyway as it expires in 6 days.

thanks ronald

Status: 
Closed (fixed)

Comments

There is a manual step needed by us in some cases. I have applied your upgrade now though, so if you click the "re-check license" link, you should see the new date.

Automatically closed -- issue fixed for 2 weeks with no activity.

My License expired and since then I have renewed my license, however the license still shows as expired. I have repeatedly checked the "re-check license status". It does look to be updating correctly. Is there something that needs done manually?

For future reference, it's probably a little simpler for us if you open a new request :-)

However, it sounds like the license manager wasn't able to automatically upgrade it, so Joe or Jamie may need to manually process something on our end here.

I'll pass this along to Jamie for further comment.

Ok, I have applied your renewal ..

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.

Automatically closed -- issue fixed for 2 weeks with no activity.