Submitted by digidesert on Tue, 01/19/2010 - 12:09
Hello Virtualmin group, I was reading in other forum posts that you guys allow a 30-45 day return policy. I would like to return my order of Cloudmin. It does not meet my needs. I currently have it installed on a Dell 2950 Server, but it does not provision VPS's like I had hoped it would.
Please let me know when this can be completed.
-Zach DigiDesert
Status:
Active
Comments
Submitted by JamieCameron on Wed, 01/20/2010 - 15:01 Comment #1
Sure, we can issue a refund. I am assigning this bug to Joe for further action ..
Submitted by digidesert on Wed, 01/27/2010 - 15:50 Comment #2
Any progress on this?
Submitted by andreychek on Wed, 02/03/2010 - 13:09 Comment #3
Hi Zach -- just checking in, did Joe handle your refund for you?
Submitted by staticanime on Sat, 02/06/2010 - 18:35 Comment #4
Hey guys, I'm also in a similar situation, where Cloudmin does not meet my needs, but instead of a refund, I was wondering if I could swap the cloudmin linense for a virtualmin pro license?
Submitted by JamieCameron on Sat, 02/06/2010 - 18:47 Comment #5
staticanime - sure, we can do that for you. Please open a separate ticket though, so we can more easily track it.
Submitted by digidesert on Mon, 02/15/2010 - 18:09 Comment #6
Hi AndreyChek, As far as I know, no one has processed this yet. Still waiting for the next step. -Zach